5 Steps To Adjusting Your Sails

How many times have you heard the statement “life is unpredictable”? Who could count, right? Saying it or hearing others remind you is like a consolation when your plans do not work out, or your efforts do not bring great results. Life’s unpredictability is a known fact that is quite difficult to accept and happens to everyone.

Successful, happy, or fulfilled people all had their fair share of disappointments, frustrations, and quelled hopes. The only difference these people have over those who felt lost after the losses is their drive to adjust their sails.

Adjusting your sails when a storm hits does not mean changing your destination. You could be just changing your course to reach your goal in one piece still. So what should you do when one of your courses of action or your series of plans does not work out the way you want them? 

  1. Remind yourself of your ultimate goal. If you are sure and passionate about your greatest goal, you will not be hindered by obstacles from it. It would motivate you to keep moving despite all the challenges you encounter. 
  2. Find alternative ways to reach your goal. Almost all destinations have a variety of paths. Your course that did not work is just one of those multiple routes. Therefore, find the best alternative approach for you to continue with your journey. 
  3. Embrace the new path you chose. Choosing a new way toward your destination should not be half-hearted. Start the new journey by moving on from the recent failure. Stop fretting about what was and start working on what is. 
  4. Equip yourself better. Changing your course should also mean changing or updating your equipment to suit your new circumstance best. Never be afraid of changing because, as people say, it is constant and necessary. 
  5. Never allow negativity to reside in your head. One of the reasons people usually find it challenging to transition to a different path towards their ultimate goal is the fear of other people’s opinions. To address this, remind yourself of another fact – people always have something to say no matter what you do. Therefore, never allow any negativity to settle in your mind. Always go back to the first step – remind yourself of your why. 

When you encounter any storm, remember that you have the option and the power to adjust your sails. The choice of whether to take the opportunity is up to you. 

Do you agree?

 

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8 Things I Would Tell My Kids To Lessen Their Tendency To Fear

When the time comes that we would be blessed with a child or children of our own, and there is one thing I could do for them, it would be to help them overcome the tendency to be filled with fear. I would strive to do this because I know that fear could be a huge obstacle for a person in reaching their full potential. Based on my experience and the experiences of the people I conversed with about the root causes of fear in adults, here are the things I will strive hard always to remind my future offspring:

  1. “Human beings are not perfect. Thus, it is totally okay to fail or commit mistakes.”
  2. “Enjoy the process. Do not spend your time dreading the result.” 
  3. “You made a mistake; you did not commit a crime. Try again.”
  4. “Did your approach miss? Allow me to help you.” 
  5. “What have you learned from this setback?”     
  6. “What can you do better next time?”
  7. “What kind of help or support do you need from me?”
  8. “Can I count on you?”

While rebuking people who commit mistakes is necessary, it should be reinforced with support in most cases. Would you be empowered to try again when you experience an all-out castigation or mockery because of your shortcomings? Unless you are an inherently driven or headstrong individual, it is doubtful if you would. We should not be fooled by the idea that we have helped a person become better because we corrected a mistake and they did not do it again. They did not do it again, and that is a mistake. You caused them to lose opportunities to learn and grow as a person. You limit their capabilities as contributing individuals to the world. You reduced them to someone who would no longer make an impact in the world.

I liken this to someone learning to drive. That person will never learn if you set an expectation for them not to cause damage to the vehicle or other vehicles on the road. Setting an expectation that does not leave room for mistakes can lead to fear, not only of committing mistakes but of trying. Why not convert failures as an opportunity to teach instead? 

Do you think these could help the young generation to lessen their fears? 

 

 

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3 Important Roles a Person Have to Assume in Life

Do you believe that a person can have different roles in one lifetime? I believe that. We ought to assume various roles besides the ones that come with our career choices or source of livelihood. What could be these roles?

  1. Supporter. Do you acknowledge that we need other people to accomplish anything – may it be menial or great goals? I do. Without others, I believe it would not be possible for anyone to achieve anything. We all need a support system, even if that means only one person. Since we need other people’s support, we also need to be a supporter of others. We should not just take. We should also learn to give whatever it is we can offer.  
  2. Teacher. I believe that each one of us has knowledge or skills that we can share with others. Whatever lesson we learn from training or experience is meant to be imparted because those learning could be what they need to fulfill their respective roles in the world. To help make the world a better place, we should learn to teach others what we know. 
  3. Teammate. Regardless of our unifying relationship with any group we belong to, we should be proper teammates. A teammate is not only part of a group but contributes something to keep the group together and strong. As part of a family, for example, whether you are part of the older generation or younger ones, you are responsible for strengthening the unit and cultivating an atmosphere of love and understanding rather than conflict. A proper teammate does not create or help create strains in the relationship between the group members. 

Being entrusted with these roles, we need to embrace the responsibilities that come with them. These roles help develop you as a person, so even if they do not bring you material return for your efforts, you would need them as much as your career. Besides, taking responsibility for those roles is one way of giving back. 

Let us not only work on achieving success in our careers. We should also work on succeeding in the other roles we have to assume as human beings. 

What other roles do you think we should assume?

 

 

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When You Care Too Much About What People Say or Think About You

It is not easy to not care about what other people think or say about you, right? You do not want to hear judgment from those you love, care about, and respect. While this is understandable, do you know how you might be sabotaging your growth, success, and happiness because of worrying or caring too much about other people’s thoughts and opinions?  

  1. You adopt a personality that does not really embody the real you. To avoid being judged for your characteristics that might be considered unusual or out of the ordinary, you try to hide them and put on a different mask to ensure you don’t get any criticisms. How can you freely reach your full potential and work on your life purpose if you hide the real you? 
  2. You are always filled with anxiety. Nothing brings more stress and worries than always thinking about what other people might think or say about you. Because of your constant concern for other people’s thoughts and opinions, you lose your peace of mind. Is it worth your restless and sleepless nights?
  3. You follow the path that has been predetermined for you. One of the most crucial outcomes of caring too much about what people say or think is forcing yourself to go on a path that others think is best for you, even when you have a different way in mind. Would you really be happy in the end if you achieve something that is not really what you dream for yourself?
  4. You fit yourself in the box that people put you in. You accept the category they put you in even when you are more than what people think you are. In this case, aren’t you sabotaging yourself by taking such labels? When you accept those labels, you are also unknowingly conditioning yourself to become what they say you are, even when you can be so much more. 
  5. You do your best to please others but fail to make yourself happy. When you constantly think about how to make people like you and not judge you, everything you do will always be for their pleasure and approval. Would meeting people’s expectations of you make you really happy? Wouldn’t doing what you want to be more satisfying? 

In conclusion, caring too much about what others think or say about you could cost you your bright future and your happiness when you change yourself just to avoid such. How about you use the comments of others to strengthen yourself and fuel your passion for your mission in life? Isn’t it a better way to deal with such a challenge? 

 

 

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Top 3 Reasons Not To Allow Negativity From Changing Your Goodness

I have met many people in my life who have radically changed themselves because of the negative experiences they encountered in life, especially other people’s bad treatment of them. I have seen good people transform into indifferent and uncaring individuals because they experienced the same from other people. 

I believe that we should not allow ourselves to change for the worse because of such reasons. We should not lose our inherent goodness as human beings because of our negative experiences. Why?

  1. Maintaining your goodness as a human being will give you peace of mind and heart. When you try not to use feelings anymore to avoid getting hurt when people mistreat you, you are going against the general purpose of life, which is to serve others. In addition, you become vengeful, uncaring, and indifferent. These characteristics would only bring you dissatisfaction when you look back because you could not make the world a better place throughout your life.
  2. Changing for the worse would only make you belong in the same category as those who mistreated you. Other people’s treatment of you reflects themselves, not you. Use their treatment as the basis for how you treat other people. You do not like it; therefore, you should not treat people the same way. You should maintain your positive attitude despite how others treat you and dislike your disposition. 
  3. Turning yourself into someone worse would only make you lose your cherished relationships. Changing because of other people’s cruel treatment affects how the people you care about look at you. You would only be building walls around you and isolating yourself from everyone else. It is not at all worth it. 

When people treat you badly or experience unfairness, do not blame yourself nor change yourself because of such, especially if you did nothing wrong. Continue to be good and kind no matter how the world treats you. While strengthening yourself is essential to overcome life’s challenges, do not harden your heart.

Do you think this is good advice?

 

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My Reasons To Go Low-Carb For Life

Three months ago, I stopped consuming what was supposed to be a must-have in my every meal – rice. Actually, it was not just rice. I stopped eating foods that are rich in carbohydrates and sugar. Yes, I also gave up on my guilty pleasure. I gave up on sweets. Those who know my sweet tooth would be shocked how I automatically decided to give them up altogether. But, I am proud of myself because I overcame the temptations. What a feat, right? 

Others say we are torturing ourselves because we are depriving ourselves, but the truth is we are doing ourselves a big favor. We are protecting our bodies from pains that would come with the different illnesses we might develop due to unhealthy lifestyles. 

Honestly, this is not the first time I tried to follow a healthy diet. In fact, I can no longer remember my number of attempts. So, why did I push through with this one?  

  1. I realize now that I am getting older that I need to invest more in my health than ever. This diet is a preventive measure. 
  2. I got rid of the unwanted baggage (fats) that had weighed me down for a long time. Despite my persistence to get rid of them through exercise, they remained. However, they disappeared like magic after a few weeks without carbohydrates and sugar. 
  3. My energy and stamina went up many times over. This result was a plus point for me since I always need high energy in what I do. Being on this diet helps me to always be at the top of my game and not exhausted afterwards.

These reasons may not sound convincing to those looking for reasons to give up on the high-carb and sugar intake. Yet, to those who are experiencing such changes, these are very significant. 

While it might be quite an expensive diet, it is very much worth every expense. It might just save me from having medication maintenance when I grow old. I say it is short-term pain for long-term gain. For sure, your body and pocket will thank you later in life. 

Do you think this diet is worth trying?

 

 

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4 Ways of Appreciating People

I am an ardent believer in the power of appreciation, so I always put a reminder out there to practice freely giving some to others. While it would not cost you any fortune, you would be able to help another person get through a difficult time with it.

Yes, it would not cost you anything if you give it, but if you choose to forgo it, it might cost other people their great future. Why is this so? Not all people take kindly to being unappreciated. You can always advise them to control themselves, but you cannot control how they would feel and how those feelings could change them for the worse. Therefore, learn ways to save people from becoming bitter. 

  1. It is okay to reprimand but never forget to commend the good things. Why is it easy to point out the bad in people and then turn a blind eye to the good? Why don’t we practice the opposite? Wouldn’t we have a better world? People who get appreciated tend to try to live up to the goodness they were valued for. While those who are good but still criticized tend to give you what you accuse them of.
  2. Do not compare them or what they did with that of others. They would think they are not enough. When someone gives you something or does something for you, never compare it to the gesture of others because you do not know how big of a deal it is for them. They might have given you something that is not significant for you but means everything to them.
  3. Do not ask for anything else besides what they have given you. Instead of demanding more because you aren’t satisfied, thank the person sincerely for what you have received. If you request more, it means you are not satisfied or grateful for what they have given you. They might stop being their genuinely generous and loving self because of your ungratefulness.
  4. Never criticize their choices in serving and making you happy. People have different natures and capabilities. One might give you extravagant gifts to make you feel pleased, while another person might choose to spend time with you. Do not base their gifts on your preference or love language because they have their own preferences and capabilities. 

These are simple and specific ways to show appreciation to the people around you. The key to making it easy to do is learning gratefulness. A grateful heart will always speak words of appreciation, not criticism. 

How else can we show appreciation?

 

 

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How To Find Great Companions

It’s really amazing what interacting with people (in person) can do, especially after a few years of being limited to online interactions. These past few weeks, I stumbled upon realizations after realizations due to our travels. 

One of my realizations this time is how to find great companions in people. Finding and maintaining great companionships does not solely depend on the other party. I have come to realize that there are essential factors that are dependent on you. If you wish to find great companions in the people in your life or new acquaintances, try heeding these pieces of advice:

  1. Be a good listener. No one wants to deal with a person who does not listen and only talks about himself. In addition, when you know how to listen, you can build a more connected relationship with the other person. 
  2. Be respectful. People have differences, but it would not be a reason for disagreements when each one knows respect. People who see how you do not judge them and their life choices tend to give you the same consideration. Thus, a harmonious relationship has a great tendency to start.  
  3. Be humble. No one wants to be with someone who constantly brags and shows off. Do not use a conversation as an opportunity to put the spotlight on yourself. When the spotlight is what you want, find a stage, not great companions.
  4. Be good-natured. Though first impressions do not always turn out to be accurate, they affect a person’s decision in dealing with you. Therefore, do not appear reserved if you wish people to want to approach and interact with you. Moreover, people seldom want to maintain relationships with people with unpleasant demeanors.   

The main lesson of this discussion is that you should be someone you wish to associate with. You deserve what you give to the world. If you want to experience goodness, then be good.  

Do you find these pieces of advice sensible?

 

 

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How to Avoid Being Judgmental

Have you ever shunned someone because of a hearsay offense? Did you ever find out if the said offense was actual? Have you experienced being avoided by people because you were wrongfully accused of something you did not do? How did you feel about it?

Not everything we see or hear is true. Like a coin, stories have two sides. Like a seemingly calm ocean surface, a person’s personality cannot be seen from their outward appearance. Therefore, we can never conclude fully knowing a person by what we see or hear about them. We can’t even base our judgment on a few encounters. Come to think that even the people we grew up with or share a long time with can still surprise or shock us with their personalities, skills, and other things they choose to hide. Thus, we should never easily judge a person. We have no right to do so anyway. The right question to ask ourselves is not how to judge a person the right way but how to avoid judging others instead.

Here are ways I find effective in stopping myself from judging people in my thoughts and my words.

  1. I do not believe what I hear about a person from another source, regardless of who the source is. If the situation affects me, I would always want to know the other person’s side before deciding which side I should take. If I have no business getting involved, I would just let what I hear out my other ear. I would not allow such information to dwell inside my head.
  2. I put myself in the person’s situation. Imagining myself to be in someone’s shoes helps me develop empathy. Being aware of how it must have felt to be that person usually stops me from passing judgment because I wouldn’t want to be in their situation.
  3. I try to understand why people act the way they do. Knowing the reasons for a person’s questionable actions usually leads me to understand them. Seeing that a trigger caused them to act a certain way, judgment is out the window.
  4. I accept the differences in people’s nature and nurture. Embracing that varying factors cause people’s differences helps me develop a less judgmental mind. I do not compare how a person should be or act based on how I act because we might have different experiences, status, traditions, and upbringing.
  5. I remind myself how I have no right to judge anyone as I also have flaws and shortcomings. Nothing is more effective than remembering the fact that I, being an imperfect person, should not have the right to judge anyone.

Freeing yourself from judgmental thoughts or stopping yourself from minding other people’s lives, choices, or businesses will give you a less burdened mind. Instead of thinking about issues or problems with others, you can spend the time making yourself better or being productive.

Do you tend to judge other people easily? How do you stop yourself from doing so?

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How Does a Marriage Thrive?

Yesterday, my wife and I got to witness a celebration of a marriage that has been thriving for 25 years. I never thought that such a celebration could be more beautiful than a first wedding. Yet, I find it even more beautiful because it was a celebration of a big win. Choosing to stay together, fight together, grow together, raise a family together, and contribute to society together while maintaining the love, respect, and devotion for each other is such an incredibly amazing feat considering the differences that could arise.

I am not saying that I am an expert in love and marriage because the fact is, I am far from one. However, as I go through my own married life and witness the married lives of others, I have extracted these lessons for a marriage to stay afloat and thrive:

  1. There will always be differences but we can always choose acceptance as the answer. The key to acceptance is understanding that each one has their preferences and uniqueness in character, and that is including yourself.
  2. There will always be annoying and dislikeable traits but we can always choose tolerance as the answer. We are to grow with our spouses but not forcefully change them to fit the category we like them to be in. As part of acceptance, we have to tolerate all the quirks of our partners.
  3. There will always be mistakes, both big and small, but we can always choose forgiveness as the answer. Though forgiving can be very difficult, it is a very important act to learn when we want a marriage to work. Our spouses are not perfect and are human therefore mistakes are committed.
  4. There will always be temptations but we can always choose respect as the answer. We will have the strength and conviction to turn away from temptations when we value the fact that our spouses are our other halves. When we respect them as people, we will never give in to any temptations.
  5. There will always be trials that bring the feeling of hopelessness but we can always choose commitment as the answer. When we commit to each other, we will stay together even in the hardest of times. There are no problems that could break a fully committed relationship apart.

What is the keyword in all of these lessons? Choose. I believe that for a marriage to work, we have to choose our respective spouses every single moment. Choose to accept. Choose to tolerate. Choose to forgive. Choose to respect. Choose to commit. Choose to love. More importantly, I believe choosing is easier when we have God in our midst.

How about you? What do you think are the best ways to make a marriage last?

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Dealing with Pressure and Expectations

Was there a decision about your life you made because of people’s expectations? I guess most people do have at least one. I think I speak for most people when I say that it is pretty difficult not to allow the pressure and expectations of family and friends to affect you. It feels good to be appreciated, so we sometimes do things that make people appreciate us, even if they do not make us happy. 

While I can say that now, I do not easily succumb to the pressure that other people put upon me, it was not always the case in the past. I had taken significant steps before, caused by the strong insistence of others or their express disappointment with my desired choices. Not having much experience and knowledge made me gullible. Thankfully, I learned to deal with it as I grew older. No, the pressure and expectations are still there. They’re even more extraordinary than what I had when I was younger. They vary from career path to family life. If I allow myself to let them all in, I might go crazy with anxiety because then I would be pressuring myself. So, how do I manage it?

  1. I assure myself that it is okay to journey at my own pace. Reminding myself that each person has their own pace and time is one of the best ways to keep me from overthinking. It eases my mind. I have to do my part, but I should never force things to happen. I trust the process. 
  2. I do what I love and what I am passionate about. Following the path that leads to what I love or call to me makes me less mindful of other people’s pressure or expectations. Knowing that I am pursuing the course that I love makes it more meaningful and rewarding amidst all the challenges. It would just blur the disagreement of other people. 
  3. I love what I do and am passionate about it. Making sure to always put my heart and soul into everything I do gives me no room for regret. Wholeheartedly embracing the beauty and flaws of the path I choose keeps me from thinking negatively.  
  4. I never let the pressure get in my head. I acknowledge people when they pressure me to do something, but I condition myself not to let it sit in my mind and heart. I go back to the first step – assuring myself that it is okay to have my own pace. 
  5. I never do something to satisfy other people’s expectations. When I do something, I always ask myself who I am doing it for. Is it because of the pressure? Is it because it’s what’s expected of me? Use their advice as guidance, but the decision should be based on your chosen path. 

We can never get rid of the pressure or the expectations of people. Neither can we deafen ourselves from them. Since these are some things we have no control over, we have to control how we deal with them instead. 

How about you? How do you deal with pressure and expectations?

 

 

 

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How to Deal with the Feeling of Longing

Who would have thought that I would use a topic in my blog about a feeling that my dog causes? Today, I was reminded of the difficulty of dealing with longing because of a decision we have to make concerning our dog.

This morning, I saw my wife crying, facing her computer while carrying our dog on her lap. She was crying silently, and when I asked her why, she sobbed even more and told me she was not willing to part with our dog. Since the possibility of conducting face-to-face training events has become higher, frequent travel is apparent. Hence the decision to leave our fur baby with my parents-in-law. 

Upon seeing her emotional state, I thought of how I usually cope with the feeling of longing or missing someone or something. Because of my chosen career path, I had a lot of experiences in the matter.  

My first ever experience was when I decided to leave my hometown to grow more in my career. I had to endure more than the difficulty of adapting to a new place – I had to take the longing I felt for my family and friends. Then, when I got married, I always had local and international travels because of my work and continuing education. Even just for a few days, being away from home never got easy. Getting over or dealing with such a feeling is never easy, but I found ways to endure. How?

  1. I remind myself of the why. Remembering why I need to be away or leave gives me the energy to proceed after feeling down from loneliness. 
  2. I socialize and get to know the people in my new surroundings. Acquainting myself with the people around me helps in lightening my mood. It always helps to know that there are people I can talk with and help take my mind away from the feeling of longing.
  3. I usually develop a hobby that could give me joy. Entertaining myself with fun activities also helps me keep myself from constantly thinking of those that I miss. 
  4. I ensure that communication is regular but not obsessive. Allotting time to update and check on loved ones really helps lessen the longing. Making sure that both parties agree on the timing of communications leaves little room for misunderstanding. 

While missing people, things, or places is an indicator of your love and care for them, you need to know how to deal with it so that it would not interfere with your productivity. 

This condition might not be serious for some, but it causes some people to give up on opportunities. Some cannot perform their work well. There are even those who cannot sleep nor eat well. So, I hope that the ways I enumerated here could help someone experiencing difficulty dealing with such feelings. 

How about you? How do you deal with the feeling of longing?

 

 

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5 Steps I Take When Confusion Strikes

Two weeks ago, I accidentally broke a valuable item owned by my wife. After her initial reaction of shock with a hint of disappointment, she laughed and told me that she should be happy because it would be replaced with a new one. From then on, she bugged me about the replacement. However, since we have a busy schedule, we did not have the time to take care of it right away. She had no choice but to wait. After a few days, I observed how she became less invested in the notion of me replacing the item. Then, suddenly, she told me that she no longer wanted me to replace it. She just wanted to have it fixed instead. When I asked her the reason, she said that she was now over her confusion. The long wait allowed her to think clearly and concluded that having it fixed is more advantageous than getting a new one since she loves and values the said item. In addition to that, it is a more practical decision. 

When I thought about it, she actually went through all the following steps, which I, myself, observe when I face a confusing situation:

  1. Take a breather. Taking a pause helps me clear my mind. It is the best first step to take when confused about something. You have to be aware that your emotions are high when you are in a state of confusion. Therefore, by stopping and refreshing your mind, you prevent yourself from making a rash decision that could lead to an undesirable result.
  2. Avoid thinking about or listening to negative conjectures. Keeping a positive mind is very important. This step is also the supposed result after you take a breather. Once you have taken a moment to relax your mind, you have to maintain your relaxed state and veer away from thinking of negative possibilities. Aside from that, you have to steer clear of people who might infect you with their negative assumptions.  
  3. Weigh your options. After ensuring that you are in the proper condition to make decisions, you can start thinking about the best action to take concerning the cause of your confusion. Being confused means that there are different choices. You got confused either because you have no idea what the options entail or because you like more than one of them. So, in a refreshed state of mind, carefully assess the different alternatives before you to identify which one is the best.  
  4. Ask for advice/opinions/suggestions. Indeed, it is essential not to listen to other people’s negativities, but it is still vital for you to ask for other people’s views regarding your choice. Learn to ask the right people. Seek advice from those who encourage and inspire you. You must accept that confusing situations need more than one mind to assess and overcome.  
  5. Strategize and plan for your next course of action. After finally deciding which option to choose, you start taking action towards your choice by planning. You still have to be careful and smart in your execution to ensure desirable outcomes. This step requires more of your patience.

As evidenced by the above anecdote, these steps could save you from regret, further disappointment, or heartache due to wrong decisions. My wife might not have intended it, but she followed all these steps and ended up choosing the best decision – having her valuable item fixed and asking me to buy a bigger one on her wish list (she used the yes-or-yes closing technique on me with this one!). 

What do you do when confusion strikes?

 

 

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Motivating Myself Towards My Goals

Not everybody has goals. This is why many people cannot decide their directions. Not having goals does not necessarily mean having no dreams. I believe all of us have dreams; may they be plausible or unrealistic. Setting goals is an essential step to achieving your dreams, but getting worn out or waylaid is always a possibility, even when you are clear in your direction. 

In my journey, trials and tribulations keep popping here and there. Such challenges are sometimes almost impossible to overcome, and I would think I might not accomplish my goals. However, as I am constantly reminded that challenges are part of life, I embrace those challenging situations and keep moving forward with more and more determination. When I feel the situation is overwhelming, I make sure to keep myself motivated by:

  1. Doing my best to have a positive attitude every day. The moment I wake up in the morning, I make a conscious effort to take on a positive attitude by counting what I am grateful for. In addition, when I encounter troubles along the way, I do not dwell on them but find solutions instead. 
  2. Constantly reminding myself of my goals and mission. Thinking about the results I dream about never fails to lift my spirits when I feel exhausted or uninspired. So, I motivate myself to get up and keep going by reminding myself of my end goal. 
  3. Keeping a record of my accomplishments. Besides setting the goals I have for the day, I record all that I have completed at the end of the day. These records help me get my mood up when I have a hard time when I look back on them. 
  4. Celebrating each of my wins, big or small. Celebrating something good keeps me more excited. Marking success by celebrating them motivates me to work harder to achieve more victories.
  5. Surrounding myself with people who support me in any way. Since being alone sometimes leads people to think negative thoughts, especially when having a hard time, I find support from the people around me not to be overwhelmed with the challenges. I ask for help and allow them to support me in whatever way. 

While it is a daunting task to realize goals, it is also not impossible as long as you have the determination to make them happen. Keeping yourself motivated is the best way to keep you on the journey toward success. 

How about you? How do you keep yourself motivated to achieve your goals?

 

 

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Best Ways to Influence Others in Making the Best Choice

In our life journey, we are constantly faced with situations where we need to choose. Such conditions vary – from selecting the right clothes to choosing the right career path. Choosing is not always as easy as breathing because even choosing clothes takes a lot of time. Hence, we sometimes ask other people’s opinions or suggestions. However, as sapient beings, we choose what we believe is correct at the end of the day. 

Knowing that you can make your own choice, how do you feel when people force you to choose a path you do not want to follow? Or choose a belief that you disagree with? Wouldn’t you feel disrespected? I know how to feel strongly about something, like a belief or a notion. You wish to influence others to believe in what you believe because you think it is the best or the right thing to do. Such feeling is okay, and making your beliefs known to others is also okay because we are free to do so. We have to remember that other people have the same freedom that we have. If you feel offended when someone mocks your choices, others feel the same way when you mock them. Before judging someone and their choices, try putting yourself in their shoes first. Each of us has reasons for behaving the way we do, for doing things, choosing, and any action that we do, so we have no right to judge each other. So, how should we properly help others make the best choice without disrespecting them?

  1. Advocate for what you believe peacefully. Do not mock others’ beliefs by belittling them.
  2. Be an embodiment of what you believe. Show other people the goodness that results from it.  
  3. Encourage others to listen or know more about what you advocate but never force them. 
  4. Separate your relationship with each other from your differences in beliefs. Learn to compartmentalize. Do not ambush them or make them feel cornered to listen to you.

There are no significant results that come from something that is forced. Learn to help others make the right choice in the right and peaceful way. If, in the end, they still choose the other way, learn to accept and respect them and their preferences.  

 

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What to do While in a Waiting Game

There is a time for everything. Wait. We are often required to wait in our lives, but we usually do not have the patience to endure. We consider waiting as an ordeal, not an opportunity that it is. Oh, did I say opportunity? Yes, for me waiting is an opportunity to grow and more. While waiting, why don’t you:

  1. Do something productive. Occupying yourself with important tasks would make waiting worthwhile. You would not feel that you have wasted your time waiting for something. You might even thank yourself later for being productive while you still have the time, as what you are waiting for might lead you to be unable to do those tasks anymore, right? 
  2. Enjoy other activities. Instead of sulking and attracting more negative emotions, you should channel your energy towards other activities that you enjoy to lighten your mood. 
  3. Develop your knowledge and skills. When you are waiting for something that can be considered the next level, isn’t it better for you to be fully equipped? So, it would be a very appropriate use of time if you learn new things and develop your competencies while waiting so that you would be able to take on any challenges that come with the opportunity you desire. 
  4. Be hopeful by making a plan. Making a plan before diving into a new adventure is a smart move. Though conditions may change along the way, having a plan or plans could help you overcome obstacles or challenges faster and more efficiently. By making a plan, you are also being positive that what you are waiting for is possible to happen. 
  5. Be patient and let things unfold. Patience is a virtue. When you make it a rule to be patient, you also rid yourself of negativity. When you wait for something to happen, the only factor you control is yourself, while other factors should be allowed to happen on their own. Impatience might only lead to you doing things to hasten the process but end up spoiling everything. 

See? Waiting is not bad at all. It is an opportunity that brings many more opportunities in small and big packages. Yet, these opportunities might be blocked by the feelings of frustration, disappointment, and impatience of waiting. Therefore, change your perspective and look for the silver lining in the game of waiting.  

 

 

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How to Motivate Your Team

There is strength in numbers, they say. It isn’t always the case, especially when those part of a group or team are not all motivated. Who do you think will win, a single motivated person or ten uninterested individuals? 

If you lead a team, regardless of the number, it is essential to not only fulfill your financial obligations but also to boost their morale. How do you motivate your team?

  1. Make sure you are motivated first. Being the leader, your team looks up to you and observes everything you do and feel. When they see that you are uninspired, they will catch the feeling.
  2. Provide a clear vision and purpose. When your team members do not know your vision, you cannot expect them to be enthusiastic about what they do. Who wants to move when they’re like being blind, going nowhere?
  3. Provide them with a chance to grow. When a person is always restricted from doing things, they become uninspired and would tend to remain where they are. As a leader, you should learn to provide an environment where they can test their abilities and grow more. This is an effective tool to make them more excited to work every day. 
  4. Express your gratitude regularly. Don’t you feel more excited and inspired to work when people express their appreciation for your service? You do, right? Use that same principle when dealing with your team. They will become more motivated to work when they know and are informed that their efforts are appreciated. They will even be more inspired to think outside the box and do more of what you expect of them.
  5. Celebrate their wins at all times. Remember when you were still in school, and your parents would buy you a present to celebrate your school achievements? You were delighted, right? How about when you aced your exams, but your parents didn’t care? Didn’t you feel sad or unmotivated to work harder for the next exam? So, you have to remember to celebrate your wins and the wins of your team. It is one way to motivate them to work harder. 

These are some of the effective ways to keep your team and make them motivated at all times. A dream team is not only a result of bringing talented or skillful people together; instead, it results from outstanding leadership. A great leader is a good example and a great motivator and inspirator. 

 

 

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What to Do When We Lose Faith in Goodness

Given the many negative things happening around us and the disappointments caused by other people, we tend to lose our faith in humanity. We become cynical. We no longer believe in goodness. 

However, I still believe that goodness is innate in people. No matter how bad conditions become, good still survives and thrives when there are still people who believe in it and fight for it. So how do we restore our faith in goodness? 

My first suggestion is to lessen the consumption of negative news. Though it is important to know current events, hearing negative news elevates stress levels and negative thinking. Unknowingly, we become more cynical and distrustful. If we think about it, the impact is very detrimental to us. It should not be like that especially when not all facts are presented. Assumptions or allegations are reported on the news which lead us to judge wrongly. 

Second, it is also good to intentionally look for updates or news which are positive. When we make ourselves aware of inspiring, motivating, and positive happenings around us, we are helping our eyes be opened to the beautiful, wonderful, and good things that still exist in the world. 

Third, it is better to spread positivity so that other people feel inspired and motivated to be good individuals as well. Avoid being a gossipmonger. As much as possible, do not use your voice or platform to just criticize other people. Instead, motivate others to make the right decisions and spread positivity – not hate. 

Finally, to restore your faith in the good, always count your blessings. When you remind yourself of the things and people that you have in your life, you stop thinking negative thoughts because you see proof of the goodness in the world firsthand. 

In conclusion, we have to start in ourselves if we want to see goodness restored around us. A single person’s influence can impact many people so let us use our influence the right way. Let us restore our faith in humanity by becoming who we want the world to be. 

 

 

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5 Things That Could Keep A Person Up At Night

Are there times when you experience difficulty sleeping despite not having any physical pains? In the past, I also often experienced such affliction. It was very stressful for me because precious time was wasted, especially when I only had a few hours to spare for rest, given my hectic schedule. 

Later on, I introspected and realized the reason behind my poor sleeping conditions. After learning those reasons, I also asked some friends and family members if they also experienced the same, and I discovered that most people have five common reasons for experiencing such distress. 

  1. There is the guilt for inadvertently hurting another person. Guilt is something that affects me and some of the people I asked. When I close my eyes, I suddenly get reminded of an offense I did towards another person, even unintentionally. My mind gets filled with thoughts about how that person might be feeling about me after what I did or how I could make it up to them. I would then start regretting and rebuking myself for my actions.
  2. There is anxiety about the future or unknown danger. Most of my friends and family members talked about how their thoughts are plagued with worst-case scenarios. They suddenly think about the possibility of losing someone or something. 
  3. There is a shame about a past mistake, may it be an action or decision. Yes. Many people are usually disturbed by shame or regret of an action or decision that caused embarrassment or disappointment. 
  4. There is anger towards someone. Some would remember the people who caused them pain or other negative emotions when they close their eyes. When they are no longer occupied with other things, they retain their feelings and think more about them.
  5. There is frustration regarding an unsolved problem. Unresolved problems tend to keep people from sleeping peacefully. They tend to worry about the possibility of it worsening or not getting resolved. 

Have you noticed something common about each of the above reasons? Yes, these are all caused by the people concerned – me and my guilt, other people and their anxiety, shame, anger, or frustration.

So how can lack of sleep be treated when one has these thoughts or feelings? The answer is in ourselves. We have to remind ourselves not to dwell on things out of our control. What is done is done. We cannot alter the past, nor can we do something about any problem that has not happened yet. Always be present. More importantly, we must remember that there is a time for everything. 

What are your thoughts on this?

 

 

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10 Reasons Why I Reached 1,461 Days of Mission

Wow! Indeed, time flies when we are having fun. I can’t believe that it has been exactly four years since Elevate Results Training and Consulting officially started. Why am I enjoying it despite the challenges? Because I am fulfilling my mission in life. I know this is what I am called to do. 

A friend once expressed her hesitation to me about this path I chose. She told me that she’s worried for my sake because I might reach a point where I’d regret it. Her anxiety was not without reason. We were both aware of people who were once highly driven to follow their dream paths but quit or failed. It was indeed a precarious decision to leave employment and become an independent sales trainer instead. But, I told her what I told myself and others, that if I let my fears hinder me, it would be impossible for me to pursue my mission in life.  

There was a time when I questioned my decision and felt down because, at that time, no one wanted to work with me. What did I do? I did not quit; I persisted. Within the 48 months that I have been doing what I do, I can say that I have come a long way because of these ten reasons:

  1. I put God at the center of my life. He is the Author of everything. Through Him, I always obtain total peace of mind and peace of heart. I am nothing without Him.
  2. I live my purpose and fulfill my mission. It is the reason why I do what I do. Because of this, it makes my life and career more meaningful, fulfilling, and productive.
  3. I listen to my wife every single day. She’s my best critic and encourager. She always sees my strengths and weaknesses in life and wants only the best for me. Because of her, I improve inch by inch and day by day.
  4. I take the advice of my family and friends. They show genuine support and care, particularly for my health, growth, and life in general. Because of them, I keep moving and doing the right thing no matter what.
  5. I work with my mentors.  They show support and encouragement to continue what I do for people. Because of them, I  achieve the goals I have in life.
  6. I work with committed teammates. They care, support, and believe in my mission. Because of them, we served more than 15 thousand sales, and business professionals became the best version of themselves.
  7. I build long-term relationships with our existing valued clients. These relationships bring me fulfillment and satisfaction in what I do. Because of this kind of connection, many of them became my friends.
  8. I focus on my One Thing every single day. This helps lead me to where I want to be. Because of my One Thing, I always feel organized and focused on what I want to do and achieve every day.
  9. I choose to be consistent in inspiring people. Because of this, I feel complete that I fulfilled my mission and made other people feel blessed, motivated, and inspired to live life to the fullest.
  10. I always feel grateful for all the blessings, big and small, and celebrate them. Every time I appreciate and acknowledge my wins, I always feel happy and blessed. Because of this, I attract non-stop blessings in my life.

So here I am celebrating with joy and gratitude the 1,461 days of living my mission precisely on my 36th birthday. There is not an ounce of regret in me for walking this path. I am equally thankful for the challenges I faced and overcame because of this as I am for the blessings. When you ask me where I see myself in the next 1,461 days, I can confidently say that I am still on this path, moving forward as usual with a smile. 

Are you also on a path that leads you to your mission in life? How do you feel about it?

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How to Maintain Happiness Despite Life’s Difficulties

We encounter different types of difficulties as we live our life day by day. We acknowledge them as part of life, but we only see them as something negative. As a result, we usually feel down when we encounter them. 

It would be a lie if I said that I don’t feel down every time I experience a challenge or what people would call a problem because I do. Among all the negative emotions I feel each time a difficulty arises, worry is the most distinctive. I usually get worried about whether I could overcome such a circumstance or not. I acknowledge that I feel such feelings, but I always do my best not to dwell on them so that I can rationally think and find solutions. On top of that, I want to go back to having a happy and healthy disposition to avoid attracting more problems. Therefore, every time I am dealing with difficulties, I do the following:

  1. I count each of my blessings, big and small. The hardships I experience become insignificant when I realize all the good things I have. As a result, I start to feel better. 
  2. I rid myself of the victim mentality. It is common for people to blame their problems on other people. Even if there are instances when other people cause my difficulties, I make an effort within myself not to blame them. Instead, I assess my shortcomings to avoid them in the future. Doing this helps me feel better than getting stuck feeling offended. 
  3. I focus on making myself and my situation better. This is the best course of action when one is faced with any challenges. Since we know that difficulties are part of life, we should know that we can overcome them, and it is up to us how to do so.  
  4. I remind myself that hardships make me stronger. I always feel better when I remind myself how previous experiences, good and bad, have helped me to become a better, stronger, and more resilient person. Therefore, when I encounter another obstacle, I remind myself of that fact again for me to see the silver lining. 
  5. I do my best to be a blessing to others and lighten their loads. Seeing other people smile never fails to warm my heart. Since I know how it feels to experience hard times, I do my best to alleviate other people’s burdens even while I am experiencing the same. In this way, I still feel happy and blessed for being able to make others happy and blessed. 

Do you find it difficult to maintain happiness when faced with difficulties? Try following the tips above. 

 

 

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The Miracle Bag

Remember last week when I had to deal with the results of a broken laptop? Well, here’s the unexpected continuation of the story. 

Last week, after contemplating what model to replace my laptop with and how to recover the important files stored there successfully, I had the sudden urge to check it from the laptop bag. My words to my wife were, “Let me check it. Maybe there’ll be a miracle.” My wife just chuckled. When I opened it and pressed the power button, we suddenly heard the miraculous power-on sound. My wife and I let out surprised gasps. We couldn’t believe our ears and eyes. The laptop that has been diagnosed as crashed has come back to life. I was so happy that time and was quite dumbfounded too. How is it possible? I kept talking about how unbelievable it was with my wife and my team to the point when my wife playfully reprimanded me that I did not need to repeat the statement a million times since she heard it the first time. Could you blame me, though? I was just overcome with joy and relief because I could finally retrieve my files. Even after a few hours after I experienced this miracle, I still couldn’t believe that I was using the actual laptop I hoped to be fixed. I smiled every time I stared at it and enjoyed every task I did with it like it was the first time.

When I pondered on it a few hours after, I attributed the happening to the miracle bag. I am not talking about the laptop bag where I stored the device. I am talking about the miracle bag that I think is kept for us, and the contents are showered upon us for when we least expect them but when we need them most. When we experience them, we immediately acknowledge them as miracles. Cynical people may say it has logical or scientific explanations. It could be accurate, but there are times when we have exhausted our options to solve the seemingly impossible challenge that we give up, and the resolution is just presented to us right there and then.

Whenever I experience situations like this, I am reminded of the saying, “When you get to your wit’s end, you will find God lives there.” I truly believe that God makes His presence known at times like this for us to remember that we can’t do it on our own and teach us important lessons. That is why I don’t wish to find logical nor scientific explanations to such phenomena because I want to revel in the blessing that God always gives. Through his blessings, He offers lessons as well. 

Do you remember the lessons I’ve learned from this experience? Yes, I took action right away and applied the lessons I had learned. I saved everything in an external drive and cloud. I did not waste the miracle. 

Have you experienced any miracles lately?

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Oh no! My computer crashed!

This year, one of our most awaited events is the Closing the Sales Mastery Intensive Training. Since January, we have been conducting a series of preview training sessions for salespeople from the insurance and real estate industries. Last week, we were successfully able to run the said event online. Though, when viewed by attendees who were not part of the team, the sessions seemed smooth-flowing, our preparations were contrary to smooth. 

A day before the big event, the laptop computer I relied on for everything, from simple tasks to heavy use (such as zoom calls), suddenly stopped working. I did not know what to do at first. All I did was stare at it for the longest time and pray for it to turn on. 

For someone who had been preparing for a significant event, that situation was nightmarish. One would simply advise me to use a different device to offer a solution, right? It shouldn’t be a challenging feat. However, besides the fact that I am not adept at using a different device since I had that laptop computer, all my important documents for the training are saved there. I did not even bother to have a backup anywhere else. Wow! I know, I was too confident. 

But, how come the training event still proceeded and ended successfully? I conditioned myself to accept the situation and moved to solve the challenge. The first thing I did was to have my device fixed. I visited the maintenance service and hoped that it would get fixed. Unfortunately, it didn’t turn out to be the favor I hoped for. Since it still did not work, I decided to use a different device, learned how to use it, and created the files I needed for the training again. Despite the time constraints, I was able to complete the preparations. 

Though I would never wish to experience the same difficult situation again, I am grateful for that learning and testing opportunity. First, I realized that I should always have a backup plan and not rely on what I am used to. Second, I was able to practice what I always preach – do not stress about situations that are out of your control. More importantly, I have been reminded by this situation of how important it is to pull oneself up and keep moving forward.

Have you had any testing or learning opportunities lately? What are your takeaways from it? 

 

 

 

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That One Bad Day

Every single day, there is one thing I always hope to have and never lose as the day progresses – my enthusiasm. The moment I wake up in the morning, I follow a daily routine that could set the enthusiastic mood up in me. I love to work, therefore, I am mostly happy and excited when I am doing tasks, from routine to unexpected. I have observed that I only feel exhausted when I am done with my tasks and my body and mind are at rest. 

Tasks do not negatively affect my enthusiasm. They only make me become more energetic. However, when I receive bad news that affects me or get into a misunderstanding with other people, my mood goes down and in turn affects my entire day’s work. How? Here’s one example from the past.

One morning, I woke up early as usual and performed my daily morning routine with my team and valued clients. Naturally, this activity put me in high spirits. While having breakfast, I received an update from someone that she wouldn’t be able to fulfill her promise. It was a very important matter. I shared the news with my wife, who got disappointed and kind of lectured me about it. So the initially amicable conversation turned into an argument why I trusted the person without consulting her and so on. It ended in silencing each other the entire day. Although I continued with my tasks as usual, I noticed a difference in the way I worked that day. My enthusiasm to work swooped several notches down, and my thought process was not as smooth as it normally was. In addition, during my training that night, I was not at my 100%. I was not able to fully establish a connection with my participants. I wasn’t in a great mood and it showed. I wasn’t even capable of inserting jokes in my talk. Inadvertently, I infected other people, my tasks, and my entire day with my sour mood. Thus, I had that one bad day. In fact, I’ve had one too many of those bad days and some of them were caused by simple things that affected my mood. 

My resolution to this personal challenge is to remind myself of the consequences when I get carried away by my emotions. I ask myself, should I allow this one thing to turn my whole day into a bad one?  I have been reminded, time and time again, that we can’t control other people’s behavior or actions. What we can control is how we respond to the situation. 

Do you agree?

 

 

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Personality Traits I Developed Because of My Passion

It is a well-known fact that passion is energy. In other words, passion brings out the energy from the inside of an individual. More personality traits are developed because of the energy that passion unleashes from a person. The characteristics developed in each person vary depending on what they are passionate about. 

Such is my realization when reflecting on the person I have become. I realized that because of my passion for my mission in life, I developed the following personality traits:

  1. Courageous/Confident. My confidence was not at its peak, given past circumstances that hindered my ability to develop my knowledge and skills and reach my full potential as a student. So, how did I suddenly develop it? As I matured, I understood that it would not be possible for me to achieve my goal in life if I kept myself on the sidelines and waited for luck. The passion in my heart to pursue excellence was like a niggling feeling that seemed to be unending unless I took action. Because of it, I developed the courage to pursue my dream. Because of that courage, I employed ways to become a better version of myself and muster confidence.   
  2. Optimistic/Enthusiastic. I am primarily positive in my thoughts and actions with passion within me. I find that I am not easily discouraged by untoward happenings or undesirable conditions. Instead, I look at problems as opportunities to hone my thinking skills and other abilities, which would serve me well in my quest for excellence. My optimism is evident in my enthusiasm to overcome my challenges. 
  3. Resilient/Adaptable. As one of the results of my optimism, I have developed resilience. When afflicted with difficulties, I would stand up right away and continue my journey even when subjected to new conditions. I believe that my passion keeps me patient and accepting of whatever situations as long as I fulfill my mission. 
  4. Creative/Innovative. If I were not passionate, I would just easily give up on my journey when there are obstacles along the way. But because of it, I developed creativity and innovativeness that enabled me to find ways through or around the challenges presented to me. 
  5. Risk-Taker/Adventurous. Yes, I developed an adventurous spirit and became a risk-taker because of my passion. Knowing that I could not grow to the fullest if I stayed in my comfort zone, I decided to go all out and invest my resources to learn and develop myself.

Every time I look back, I am always amazed by how far my passion took me. It defeated my inadequacies, insecurities, and wrong beliefs and led me to the path of success. I think it is safe to say that anyone can do anything with passion. Do you agree?

 

 

 

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3 Things That Should Not Be Sacrificed For Success

Without a doubt, many people around the world are successful or claim to be successful because of their acquired wealth and fame. Yet, many of these people are also unhappy with their personal lives. Unfortunately, they are just successful money-wise or career-wise. Those just looking from the outside might wonder why they are unhappy despite their fortune. Some know what these successful people gave up to acquire their current status. 

To avoid unhappiness in the future, one should never sacrifice any of the following on their quest for success:

  1. Family and other relationships. Without the people you love and who love you, how can you possibly enjoy the fruits of your success? There will be no one to cheer you on, celebrate your win, and share with your joy. Therefore, it is essential to always give time to your loved ones despite the demands of your professional life. Never allow yourself to think that the time you spend with them is a waste of time. 
  2. Health. Most people forget the importance of health and that one should always make an effort to take care of themselves holistically. How can you possibly enjoy the fruits of your labor if you are sick? Always remember to keep oneself healthy amidst the pressure.  
  3. Self (Values). A person’s values make up a significant part of their being. Yet, many people willingly forget about this aspect of themselves when presented with easier ways toward success. Would you not feel any guilt if you achieved a goal by hurting other people in the process? Remember that you can never be truly happy when you have lost yourself and hurt many people in your life.

While you are still on your journey to success, you may feel that these things are unimportant, and your target success should be your only concern. But, believe it or not, when success is at your grasp, you will look for the things you have lost and can no longer hold. By then, you will realize that nothing matters at all without those. You lost who you are, who you love, what you believe. Would you consider yourself successful if you lost any of these aspects of yourself? 

 

 

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My Different Expressions of Love

The most common expression of love is gift-giving. Do you agree? We go out of our way to secure gifts for the people we love during special occasions such as birthdays, Christmas, and valentines. I believe the reasoning behind the act is to make our loved ones feel special and loved. I, for one, love giving gifts every once in a while. But, I usually express my love for the people I care about through the following:

  1. Encouragement. Whatever challenges or life stages a loved one goes through, I do my best to encourage through positive words and motivation. I believe the knowledge that someone is cheering them on could help keep their morale up and strengthen their courage. 
  2. Appreciation. Knowing that they are appreciated for who they are or what they do means so much to most people. Just like words of encouragement, appreciation may serve as fuel to strive harder and move further. So, I make it a habit to tell the people I love and care about that I appreciate them as often as possible.   
  3. Service. If performing a task to alleviate another person’s stress or lessen their burden is not the best expression of love, I do not know what is. Despite having a lot on my plate, I always try to help a loved one (usually my wife) with their tasks. 
  4. Time. With a usually busy schedule, time is the most limited resource. Despite my struggle to fit all the tasks in my waking time, I always do my best to spend time with my loved ones, even just online. It is my way of letting them know they are not alone.
  5. Knowledge. Since I am a lifelong learner, I always acquire new knowledge and skills from training events and other learning materials to grow and develop as a person and trainer. Whenever I experience a significant change from applying my learning, I do my best to impart my knowledge to the people I love so that they may also experience it.  

Whether my loved ones feel my love and care through these expressions or not, I am not sure. What I know is that when other people give any of these to me, I feel special, cared for, and loved. 

How about you? How do you express love to other people?

 

 

 

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3 Life Lessons the New Year Has Reminded Me

The beginning of this year proved to be quite eventful for me. With just one month in, I have already experienced and witnessed many memorable situations, both good and bad. Nonetheless, all conditions have afforded me these lessons that could benefit me for a lifetime.

  1. Any person can cause another person’s ruin, even with the best of intentions. This case is prevalent in close relationships such as family and friendship. Sometimes, when we care too much about a loved one, we tend to become overbearing, thinking that we know what is best for them. We tend to impose our will on how they should run their lives, what path they should follow, and who to become. Despite our good intentions, there is a high possibility of us making them farther from the best version of themselves, from their full potential, and from the bright future they wanted for themselves than doing them good. Therefore, let us be reminded to support our loved ones by helping them get what they want and not what we want for them. 
  2. A judgmental person may always see something to criticize from even the kindest or best people. This justifies the advice we always hear to never mind about the opinions of others. While it is our duty to form relationships with other people and serve our fellowmen, we are not expected nor obliged to please everyone. We should only remember to perform our roles and responsibilities and never cause harm to others, but never give up ourselves and our values just to satisfy everyone. 
  3. It is never right to judge a person. Judging others and reacting to their slight towards us or another person commonly follow the ire we feel. More often than not, when our minds are clearer, and the conditions are brought to light, we regret ever verbalizing those judgments. Therefore, we should not ever judge other people prematurely or not. First, we don’t know what they’re going through or what caused them to be or act the way they did. Most importantly, we don’t have the right to judge anyway. It should never be our business to judge other people, especially since we are not without faults ourselves.  

After witnessing the consequences that led to my realizations of these lessons, I became sure that we only truly understand the value of a lesson when we experience or witness the negative outcome when we do not apply it and the positive results when we do. 

What life lessons have you been reminded of this year?

 

 

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Top 4 Causes of My Unhappiness

Years ago, I had a conversation with a close friend, and he asked me if I am always happy. The question caught me off guard. I could not say yes because I realized I am not always in the best disposition. I am not always happy. Later that night, I thought about the question again and reflected. Why am I not always happy? What were the reasons for not being happy in those moments? I recounted some instances and got these answers:

  1. When I think about other people’s comments. Though I know that it is unwise and unhelpful to dwell on comments of other people that are not constructive in the least, I still tend to be affected by them. Fortunately, through time, I learn to only allow my mood to be momentarily influenced by them. Now, I see to it that I use those comments to make myself better instead.
  2. When I think about other people’s superiority over me. I am well aware of my weaknesses as a person, and these weaknesses sometimes cause me to feel insecure about myself. “Is it possible for someone like me to achieve such a big goal or fulfill my mission with these weaknesses? If only I were as rich as this person, or as creative as this artist.” These thoughts of comparing myself with others never fail to cause me unhappiness.  
  3. When I think about my past mistakes. Sometimes, when I am idle, I tend to remember wrong decisions, embarrassing moments, and failures from recent memory to even a distant past. These moments of recollection make me doubt myself and sometimes bring about feelings of regret. 
  4. When I think about what I do not have. I fail to see the things, big and small, that I am blessed with when I focus on what I do not have. Thus, I become unsatisfied and, in turn, unhappy. 

By then I realized that, as a whole, my unhappiness is a result of a wrong mindset and focus. I caused it myself. It is not elicited by other people, things, places, or situations though technically, my negative thoughts are about them, caused by them, or directed to them. But, there it is. The problem is me with the way I think. I should not have any business minding what other people say about me when I am not hurting other people. I should not think of myself as less than others when I have the choice to make myself better. I should not dwell in the past and fret over what I did wrong when I learned important lessons because of my mistakes. I should count my blessings and strive harder to be worthy of what I long to acquire or achieve. 

Do you also have thoughts like these? What else makes you unhappy?

 

 

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Seeing the World through a Positive Lens

LIFE IS UNFAIR. That was what a close friend of mine used to tell me when we talked about our experiences and all the challenges that came with them. I understand why she felt that way. That is common to people whose experiences in life are mostly riddled with problems, losses, rejections, or betrayals. Their view of the world would most likely be forever marred. More often than not, they would become cynical, mistrustful, and pessimistic. 

Given all the difficulties I had gone through since I was young, “life is unfair” could definitely be my motto. In fact, I also used to think that life was kind of unfair because I only saw my own struggles then. Gradually, I turned away from that belief. The circumstances I found myself in, during and after each challenge I faced, convinced me otherwise.

How can I say that life is unfair when I got no sales for many months after joining the sales team when that was the reason I developed my persistence to work more and learn from the best teachers? If I just reach the quota set each time, then I wouldn’t have the drive to develop myself to become a better salesperson. 

Can I say life is unfair when I got my heart broken repeatedly when those failed relationships allowed me to meet the love of my life at the right time? I say life brings us just what we need. It developed my patience through the different points in my life when I got stuck in waiting for my turn to be proven worthy of promotion, new responsibilities, and my own training firm. If I did not experience situations when I made a one day meal budget reach two more days, I possibly wouldn’t be keen on money management now and might not think about saving or investing for the future.   

Now, when faced with a difficult situation, I look at the bright side. Yes, it is cliche but that is the only best way to view things , good or bad. When we do so, we trust that we are being strengthened or being led to a much better condition. Don’t you think you’re not hindering yourself from becoming a better person or from a brighter future by running away from challenges?

 

 

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How I Started the New Year

At the start of 2022, I was on a roller coaster of emotions – I was happy and a bit disheartened at the same time. I was delighted because we spent almost the entire month of December and the first week of January with families and friends whom we could not meet physically in nearly two years due to the travel restrictions. I never expected a typhoon to ravage our place while we were away from our Cebu home. We were so worried, yet we did our best to enjoy the limited time we had with family. Though it was difficult due to the circumstance, I started the year in the way I knew was right.

First and foremost, I celebrated with loved ones. Celebrating the start of a new year has never been so wonderful as this year because we all felt more grateful than ever for new beginnings, family gatherings, and life as a whole. We all took time to enjoy preparing, share experiences, and savor the moment and all that came with it. I put all my worries and thoughts about work away and enjoyed every moment of our celebration.

Second, I let go of negative emotions and assumed a positive attitude. Letting go and such was not that easy. It took a conscious effort on my part. In other words, I decided to do them and took action. I identified the emotions weighing me down and led me to become unproductive, then actively chose to assume a more positive attitude. It is a decision I have taken every day since.

Third, I appreciated my wins from the previous year. This helped me have a positive mindset – counting small and big successes. I deem it beneficial to remember all that I have accomplished because being reminded of all the wins usually boosts my confidence in myself, which is one of the most important things I need to face the new goals ahead.

Fourth, I sat and wrote my goals for the year. This is one of my irrevocable traditions when welcoming the new year because I believe that if I do not write it down, I would more likely forget about my goal. Seeing my goals on paper and visualizing the process motivate me to work for them and make them happen. This technique works for me and has served me well these past few years.

Last, I made a plan on how to achieve my goals. Writing them down makes it easier for me to devise strategies to make my goals happen. Writing my plans down is as essential to me as writing down my goals because these writings would serve as reminders for when I forget or get confused about what to do next.

Following all these allowed me to focus on what’s more important. These diverted my attention from dwelling on the inconveniences brought by the calamity. Now, despite the slow pace, we have gradually accomplished the tasks we set ourselves to do to achieve our goals for the year.

 

 

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5 Ways to Handle Success

We get a lot of advice on handling failures or mistakes, but we seldom hear advice on how to handle wins or successes. We also learn different knowledge and skills to achieve our goals in life, but we usually don’t get past the achieving part. We fail to celebrate the win. Although it is important to note to never rest on our laurels and work still because success is not a one-time thing, we have to pause for a while and appreciate the factors that led to our recent success. 

First, make sure to consciously and expressly appreciate your capability and gifts. Appreciation is something that most, if not all, humans need. We do not only need to hear it from other people; we also need to hear it from ourselves. We have to acknowledge that we can overcome challenges, execute plans, and succeed. More importantly, we have to recognize the talents and gifts we are blessed with that make us capable of winning. No success is possible out of pure luck or coincidence.   

Second, express your gratitude to the people who helped you. Just as we can’t attribute successes to luck, we can’t attribute our successes to ourselves alone. In one way or another, some people paved the way for us to get what we are aiming for, whether they were aware of it or not. Therefore, never forget to tell them how grateful you are for their contribution. A grateful heart attracts more blessings. 

Third, offer your help for others to succeed as well. Success is felt best when shared. Never keep your knowledge from other people who may benefit from it when you succeed. When people you helped get what they want, the feeling of fulfillment on your end will be greater than when you have achieved what you wanted. 

Fourth, take time to celebrate in any way you can. However small you think your wins are, never stop yourself from celebrating them. Celebrate each success through an arm-pulling-down shout of yes, a jump of joy, a cheer, a piece of cake, or an all-out party; it’s up to you. Celebrating is a form of gratitude.

Last, keep learning, growing, and moving forward. While it is essential to rest and celebrate, never forget to act again on your following goals afterward. Own the confidence you gain from the competence you developed while working on your previous successes, but never allow it to inflate your ego and make you refuse to learn new things. Always remember to feed yourself with good things and grow. Don’t allow yourself to get stuck in the past.  

Do you think these pieces of advice make sense? How do you handle success?

 

 

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Why Do We Need Relationships with Other People?

Do you agree that no man is an island? I do. Human beings are social beings; therefore, we find it challenging to live alone, however possible it might seem for some. Besides co-existing, we need to form deeper bonds with the people around us. We need to establish relationships aside from those that we are born into. 

  1. To go through life, we need more than ourselves. Can you imagine facing all the challenges of life without someone to encourage you to continue moving forward? To lend a helping hand when you become overwhelmed? Or to guide you to the right path when you go astray? We need family and friends to help us go through life and enjoy it. We also need to help them go through their lives and fulfill our roles. 
  2. To belong, we need to be a part of another person’s life or a group of people, for that matter. The sense of belongingness is innate to us humans. We are genetically programmed to be part of a whole, so we are gifted with different talents. When we do not build relationships and even distance ourselves from our own family, we deprive ourselves of our need to belong and deprive others of their need for our gifts.  
  3. To learn and grow, we need to engage with other people. Each of us has different characteristics, personalities, and experiences. We can all learn from each other because of such differences. We get to motivate ourselves because of other people’s successes and learn from their mistakes.

Some people say that they made it through life on their own, especially when they did not receive any financial support from other people, but they discounted the people’s moral support. Our relationships keep us going when the going gets tough. They may seem inconsequential, but the little things that these people do for us might have been the push for us to move towards the future rather than staying stuck in the past. 

How are your relationships with your family and friends? Have you told them you are grateful for them?

 

 

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How to Enjoy Your Vacation

When we are too busy, we fail to appreciate the things around us, especially the little things. We think that there is nothing more important than our work or life responsibilities. We tend to forget about other aspects of our life, like our health or well-being. We tend to put our work and other people’s needs above ours. We have to know that resting or recuperating and enjoying ourselves is essential. We can’t possibly do well with our responsibilities and in helping others if we are exhausted. We have to take a vacation, and when doing so, we have to be on vacation as well – body, mind, and soul. We have to make sure to be in the moment at all times. Here are rules that I impose upon myself when I go on vacation:

  1. Avoid thinking about other things such as work. When you think of your concerns about work or other problems during a vacation, you ultimately ruin it and defeat the purpose of such an occasion.
  2. Engage in activities that you enjoy. If you are forced to do activities that aren’t enjoyable for you, you will not relieve yourself from stress. You go on a vacation to do good for your well-being and not bring more stress and unhappiness into your life.
  3. Lessen your social media engagement. One of the reasons behind people’s tendency to always seem preoccupied and busy is the non-stop social media use and engagement. When on break, we tend to make it a habit to use social media and other gadgets to pass the time rather than engage in other social activities or use the time to rest. How can we appreciate our vacation if we fall into this habit?
  4. Enjoy and appreciate your surroundings. Looking around and appreciating the little things around you is a primary key in ensuring an enjoyable vacation. You can find joy by just looking around you and revelling in the beauty that you don’t get to see every day. The change in scenery will refresh your mind.
  5. Give your body an equal amount of rest. Getting yourself cranky because of lack of rest will not help you thoroughly enjoy yourself. A tired body does not allow you to have fun. After all, rest is the main reason we need a vacation.

We don’t need expensive trips to enjoy a vacation. We can just go somewhere that offers peace and away from all the hustle and bustle of your everyday life. Wherever you go, just make sure to enjoy it, and the time off will be worth it. 

 

 

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The Top 5 Habits of Successful People

Success is not an overnight thing, and it is not accidental. Successful people got to where they are because of the efforts and skills that they developed over time. There may be a lot of other factors that lead them to their successes, but the personal factors play vital roles. 

As I watched the many successful people I know, I have observed similarities that I could say immensely helped them reach their successes. One of the factors I see is their good habits. What are these habits? 

  1. They prioritize. One of the most distinguishing habits of a successful person is prioritization. They identify their one thing every single day, the most important thing to focus on, then they ensure never to allow themselves to be distracted. They only move on to the next task once they have completed their top priority. They know that working on two or more tasks simultaneously or thinking about other things while faced with a different task would more likely lead to mistakes or incompletion. 
  2. They take action. There is not one successful person I have known that is not a doer. They are all action-takers. They are not passive. Whether they face complicated or straightforward challenges, they do not stop working or finding a solution. They may doubt the type of action they should take, but they have no doubts about taking a step forward. They ask for help, but they do not wait for other people to do something or solve the problem for them. 
  3. They continue learning. One win does not stop a successful person from growing or accomplishing more. They do not rest on their laurels and remain where they are. Instead, a successful person continues to learn to grow more and achieve more. Successful people continue to equip themselves with knowledge and skills for them to achieve their goals in life. They believe that the more they learn, the more they grow. And the more they grow, the more they can help others too.
  4. They learn from their mistakes. Committing mistakes is not a big deal with them. They know that every master was once a disaster. They understand that it is part of the process. Nobody is perfect. All successful people have stories to tell how they overcome their mistakes after experiencing them. A successful person does not shy away from it. They accept the fact that they made mistakes, then assess where they went wrong. Afterward, they try again and make sure never to commit the same mistakes again and again. In other words, the more they commit errors, the more they improve inch by inch.
  5. They assume a positive attitude. Success is positive. Besides effort, skills, and other factors, it requires personal belief for it to be achieved. A successful person believes that success is possible despite the odds. What a person thinks and speaks, they attract. That is why successful people always think positively and speak life even when faced with many challenges. 

We all have different ideas on how to achieve the success we are aiming for. To each their own, as they say. Many successful people around the world may have different habits and different quirks. These habits, though, are what I found common among them. Do you think this observation is accurate? 

 

 

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Sales: Why Is It More Important to Ask Than to Tell

Since I started my career in sales, I have learned a lot of strategies and techniques about selling from various sources. I have learned from books, audio recordings, videos, and live training events of local and international trainers. I could enumerate a hundred techniques that I have learned and applied throughout my sales career. There are too many of them but they cannot be applied in all selling situations. However, there is one basic technique that I believe to be very applicable at all times. The most basic yet the most effective one is asking questions

After hundreds of client encounters, I have proven that asking the clients questions rather than just giving them the information about the product or service we offer has the following benefits:

  1. Clients feel that they are valued. It is usual for people to feel cared for when they are asked what they feel or what they think rather than being told what they should feel or think. This is the same in any selling situation. When the salesperson goes on talking about the product or service they offer without really knowing if the prospective clients want it, the latter tends to feel that the salesperson’s main concern is just to sell. On the other hand, when a salesperson asks prospective clients questions regarding their needs and wants concerning the solutions to their problems, the clients will more likely appreciate them. They would feel that the main concern of the salesperson is meeting their needs. When clients feel that they are valued and that the salesperson they are dealing with is not just after the sales, wouldn’t they consider availing the product or service even more? It could even lead to a more meaningful and lasting client relationship.
  2. Salespeople are able to identify the objections of the client. Many buyers base their decisions on information they get about the product or service. When they hear one thing that does not fit their standard, they might reject the product or service altogether even if the benefits outweigh the negative factor. Therefore, it is important to ask questions that would allow you to know what tips them off about the offer. Once you know what it is, you will be able to handle the objection and have the chance to close the sale. 
  3. Salespeople are able to lead the clients to what they need. Assuming to know what clients need is the biggest mistake a salesperson can make. There are times when clients do not know what they are looking for but the only way to help them know what they need is to ask them questions. Proper assessment is the key. Once you are able to assess them, you will be able to provide the best offer. Clients want to work with somebody who knows how to lead them. 
  4. Transactions become more efficient. When a salesperson just drops all the information about the product or service they offer, they are wasting more time than necessary. What if you offer 10 different kinds of products? Would you discuss the specific details of each product to the prospective buyer without even knowing the specifics of what they are looking for? Most clients do not care about all the information there is about what you offer. They just want to know if such a product or service has the features they need or want. Therefore, asking what they need or want is the best way to get the job done efficiently.  

With all the sales strategies and techniques, I learned and mastered, asking the right questions surely became the most basic skill that helped me help clients get what they need or want. It is a basic skill that I always incorporate in all the strategies I used and now teach other salespeople during my training sessions. Do you find these helpful? 

 

 

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Top 5 Reasons that Stop Me from Giving Up

Life is an everyday battle that could easily sway a struggling person towards negativity. This daily battle could lead one to give up, go with the flow, and stop struggling altogether because doing so would be easier after all. 

There is no telling who tends to succumb to such surrender. There are people who never experienced anything strenuous for most of their life that when they start to experience difficulty, they will tend to give up right away. There are also those who have experienced many challenges already that they begin to think of everything as too much, so they eventually give up, no longer believing there is hope for them to experience comfort. 

However, life would not be as beautiful to live if it were all easy, with flowers and rainbows through and through. It won’t even be appreciated as much if there are no difficulties that come with it. Success is sweeter when it has been fought hard for. 

However, it is understandable to feel hopeless when the circumstances become too much to handle when things don’t seem to work out the way we want them to when problems arise. It becomes tiring, and sometimes it seems that the most logical way is to give it up and let things be. I’ve had my fair share of such feelings, but when I’ve almost convinced myself to give up, I am reminded of the following:

  1. My dreams (mission). When I think about my dreams, I remember that I am a man with a mission. I have a mission that is bigger than my comforts. If I give up, I wouldn’t be able to materialize such dreams. I wouldn’t be able to fulfill my purpose in life. 
  2. Previous wins or experiences. When I think about my previous accomplishments, I remember that I am capable of winning and overcoming challenges again and again. I remember that the sense of fulfillment outweighs the pain caused by the struggles. I remember that every battle is worth it, after all. 
  3. Other people’s experiences. When I feel like giving up, I think of the people who kept on even when rejections and failure came more often than they can count until success came. I realize that if I give up now, I might only lack one more step and that my initial efforts would be in vain. 
  4. People who look up to me (believe in me, love me). I decided to be a trainer and coach because my mission is to help other people achieve excellence in sales and life in general. When I feel like giving up, I think of the people I serve whom I push to always give their 100% effort in what they do. When I think of them, I remember that I have people who need my example. I remember that if I give up, I am failing myself and also failing and risking the dreams and hopes of the people who believe in me.  
  5. Acceptance of life’s uncertainty (yo-yo of life). When I remember that life is uncertain and that it is uncertain for everyone, not only for me, I become less hard on myself. By accepting this reality, I become more resilient instead of easily giving up. 

These reasons might not be enough for some to hold on when they are on the brink of giving up, but let these serve as examples that we can find ways to keep on keeping on. We may find that life is a battle, but we are given the ability to win it. Since life is a battle, we should fight it with all that we’ve got every day. Reminding ourselves of why we should not give up when overwhelmed with challenges is one way to fight the battle. 

What are your reasons for fighting your battle and never giving up?

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My Top 5 Secrets in Boosting My Self-Esteem

Does having high self-esteem equate to being narcissistic? Thinking that you are superior to others and not accepting making mistakes are signs of narcissism. On the other hand, having self-esteem means respecting yourself and believing in your abilities.

When you boost your self-esteem, you are helping yourself grow as a person. Never allow other people to tell you otherwise and label you as self-centered. How are you going to boost your self-esteem? Here are some tips that work for me when I doubt myself. 

  1. Appreciate your strengths. The very first thing you need to do is value the blessings you already have. You might not have what others do, but you have your strengths. 
  2. Celebrate your wins. Celebrating your successes will keep you reminded of the strengths and blessings you have. Knowing that there are upsides in life will keep you have a positive attitude and make you confident that things will always get better.   
  3. Keep on developing yourself. Of course, developing your self-esteem is not only a matter of believing in yourself and your strengths, but you also need to help yourself to develop further. Knowing that you have equipped yourself with more knowledge and skills will give you an appreciation of yourself. 
  4. Remember your past wins. There are times when nothing seems to go right with whatever you do. Inadvertently, it affects your self-esteem because most people tend to get fixated on mistakes even if they’re minimal than the successes. When you encounter situations like this, look back on the things that you accomplished in the past, may they be big or small. 
  5. Embrace the fact that nobody is perfect. No person is perfect, and one who thinks he can be is narcissistic. When we accept the fact that we have weaknesses, we learn to appreciate our strengths more. In addition to that, we also become more motivated to develop ourselves further. 

These tips are ways we can do for ourselves to boost our self-esteem. With focus and determination, we can do these for ourselves. However, we cannot discount the outside elements that may affect us, like other people’s opinions. Although these challenges are difficult to overcome, we also have the control not to allow ourselves to be brought down by such negative elements. Do you agree with these tips?

 

 

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Is Too Much Positivity Good for You?

Throughout my younger years, I had been led to believe that claiming a positive outcome ahead is like inviting the opposite to happen. Because of that belief, I developed the fear of voicing out my goals and dreams for the future, lest I attract opposing forces that would sabotage my chances of reaching those objectives. I silently prayed for my plans to happen, but I never said them out loud. I just kept them to myself.

Back then, I only depended on the knowledge of my elders to guide me through life. Just like most of the children of my generation, I was never one who questioned authority. Yet, as I grew older and got the chance to access more sources of knowledge, I discovered that my belief was farther from the truth. I have summed up the knowledge I learned in favor of keeping a positive attitude in life. 

  1. What we think and say, we attract. Contrary to my early belief about jinxing the outcome of what I hoped for if I get ahead of myself, thinking and speaking positive words can give you the energy that can dispel negative energies that could prevent a positive outcome. 
  2. What we feed ourselves, we allow to nourish our hearts. Positive words are like healthy food for our hearts like negative words are like poison. If we keep on feeding ourselves with positivity instead of doubts, fears, and other toxic emotions, we would probably flourish through our journey in life.
  3. What we imagine, we conjure. If we always think or talk about the result we hope for; we are subconsciously conditioning our mind and all parts of our body to act in such a way that would make things happen rather than prevent them from happening. When we think or speak negatively, then we are likely sabotaging ourselves. 
  4. When we are positive, we become problem solvers. Instead of wasting our time dreading the outcome, we gravitate towards finding a solution or an alternative that we could take. Dreading results from negative self-talk and mindset, while taking action is the result of having a positive outlook. 

Amidst all these, we need to remember that being optimistic does not equate to being unrealistic. Does it mean we should not accept negative results? Of course not. We hope and work for the best outcome, but we accept, make plans, and try again when it does not happen. Isn’t being positive better than being bitter? 

 

 

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What Great Customer Service Means

I have always been very particular with customer service. I value how businesses deal and take care of their clients even more than the product or service they offer sometimes. The lack of it or poor performance in that department may cause the downfall of many businesses. 

While big companies can put up an entire department specifically for customer service purposes, it does not mean they can already guarantee excellence on the matter. No, customer service should not only be limited to the department named after it. Every single member of the company should be able to provide excellent customer service and care. 

I have been reminded of this after my recent banking service challenges. Knowing that the customer service of the said bank is only reachable using telephone, I went to a branch nearby and asked a bank personnel for assistance in fixing the issue. Sadly, my time and effort in going there were in vain. Worse than the fact that they cannot fix the issue there, they are unwilling to extend assistance with the reason that I should contact “customer service.” 

This kind of situation is highly frustrating to clients and could cause them to drop the services altogether. So if you are a part of a team, may it be specifically in the customer service or not, you should still provide your clients with support. 

If you cannot fix the client’s problem, direct them to the person who can. Clients appreciate it when you do your best to help them even if you cannot fix the problem. You are not expected to be perfect, but limiting yourself to saying “no, I can’t help you with that” is definitely not what a client wants to hear because you are supposed to give helpful information at the very least. 

Show eagerness to help. Even if you cannot fix the problem, you should not display an attitude of indifference. The client approached you for help with the hope that you can. Despite not being the right person to do it, your eagerness to help them and direct them would mean a lot to them. 

Be polite. Understand that clients become frustrated or disappointed when they encounter issues or problems with the product or service you offer. When they become temperamental, do not take it against yourself. Put yourself in their shoes, acknowledge how they feel, and continue to deal with them with politeness. 

You don’t have to be in the customer service department to give proper customer care. Being part of a team that provides products or services to clients should be reason enough for you to provide great customer service. If you want your company to thrive, do not only do your specific job description, go the extra mile and make the people you serve happy and satisfied, just like how the other bank personnel in another branch made me feel – happy and cared for. 

 

 

 

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Should You Automate Customer Support?

A business, especially one operating online, can benefit from automated services such as a chatbot, online forms, and the likes. It can address a lot of weaknesses of manual work, such as immediate response. However, when it comes to customer support, human contact should still be available. Here are some of the obvious reasons why:

  1. Comprehension. While artificial intelligence provides us with the means to provide information to our clients in real-time (i.e., chatbots), such technology has limits in comprehending client concerns. Chatbots can only be programmed to address fundamental questions or concerns. More often than not, clients have questions or concerns that are more than that. Most questions cannot be answered by the answers found in FAQs. Some situations need an in-depth understanding of an actual person.  
  2. Probing. As mentioned above, chatbots or answering machines may be programmed to address basic questions or concerns, but these advancements have limits. If the automatic answers do not satisfy the client, the chatbot cannot probe what the client needs. It may even cause more confusion and frustration. Human customer support is required to probe further, assess the situation, and provide the accurate information or solution needed. 
  3. Empathy. When clients experience inconvenience because of the product or service you offer, having customer service personnel is essential to acknowledge such shortcomings and offer help. Automated customer service cannot establish an emotional connection with the client.  
  4. Retention. In connection with empathy, human customer support’s ability to identify how a client feels can offer services that may help alleviate the frustration or inconvenience they think about the product or service. In cases of angry customers, an actual person may still be able to keep the clients from rejecting the product or service your business offers. 

These are only some fundamental reasons why human customer support should not be totally replaced by automation. On the other hand, we should not also totally discount the use of automated customer support. Customer Service will be much better when you utilize both to run your business more smoothly. 

Do you agree that customer support should not be totally automated?

 

 

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How Kind Words Saved Me From Myself

When I was younger, I used to be unkind to myself. I tended to think less of myself because of the weaknesses I acknowledged that I have. I usually only saw the downside of every situation and expected the worst outcome more often than not. I was not aware then that I was sabotaging myself and destroying my being inside. 

However, all those self-deprecations halted when one man told me that I could be good and that I only needed to believe in myself. More than the lesson of learning how to believe in oneself, I saw the value of kind and positive words, of how such words can revive a person who is dying inside.  

In the same way, no matter how trivial we may think it is, negative words can dim the light of a hopeful person or extinguish that of a dying one. 

When we feel hopeless, we should keep quiet rather than open our mouths and cause other people harm by speaking negatively. You don’t know what a person is going through, and you might just have made their day worse. Even if you may not be the main problem, you might become the added weight that finally causes that person to break. Be kind. If you can’t find the right words to say, give your support by just being there silently.

I can recount many experiences firsthand and from other people, proving the detrimental effect of negative words on people. One experience that I consider very heartbreaking was that of one close friend of mine. He is a brilliant person, genius even. He had ideals and had such monumental dreams for himself when he was a child. He would happily relay all his visions of the future to his family, thinking that they would be supportive of him. Although his family is supportive, they were apprehensive about allowing themselves to dream bigger than what they could afford based on their status in life. His family told him that his dream might be “impossible,” and so it was. It became impossible not because he was not capable. He was not able to make it happen because he stopped trying. Instead of ways, he could only think of the obstacles. 

When given the opportunity, say a kind word to people whom you think need it. Offer them a smile or a helping hand. We might not be able to do much for everyone in the world, but by choosing our words, we are helping people to be stronger in facing life and its challenges. Agreeing to their negative self-talk to show understanding is not helping the person, and it does not solve anything. Don’t you think affirming their value as a person or suggesting solutions to their problems are better ways of making them feel good? 

 

 

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Keep These Things in Mind to Manage Disappointment

Is disappointment an unhealthy feeling? This question is valid since disappointment is a negative emotion after all. However, I believe we are permitted to feel such emotion because it is a part of human nature. Like any other negative emotion, we are entitled to feel it, and, as I mentioned in a previous blog post, we should not guilt ourselves when we do.

We may wish not to experience being disappointed because it is an unpleasant feeling. Still, we cannot prevent things, situations, or people from disappointing us since these are elements out of our control. To avoid a downward spiral when disappointment happens, we have to learn how to manage it.

  1. Practice acceptance and manage expectations. I believe that the main reason for people’s disappointment, especially with other people, is the high expectation. Even though we should learn to trust other people, it doesn’t mean that we should expect them to meet the standard we set for them. In the beginning, we should condition our minds that although we can trust people to be or do things a certain way, there is always a possibility that they could not live to those expectations because of certain limitations that we cannot control. If such a shortcoming happens, we might still feel down, but the feeling will not linger longer.
  2. Allow yourself to feel it to let it out. Just like any other emotion, when disappointment is not expressed or allowed to come out, even just internally, it will only worsen. Like water in a dam, this emotion needs to be released so that you will not suddenly break.
  3. Check your contribution to the negative outcome. When we are disappointed with specific results, for example, the factors that lead to such are not always other people or things. Sometimes, if not most, we contribute or even solely are the reason for the disappointing result. If this is the case, we should fix it by correcting our part of the mistake. Doing something to correct the error will make you feel better.
  4. Look at the bigger picture. When things do not work the way you want them to, there may be something better. When you don’t figure out how to work things out with a particular person, it may be because you’re supposed to work it out with another person. When specific opportunities do not fit you, it may be because better ones suit you. Regardless, all those disappointing experiences with other people, things, and events are opportunities for you to learn.
  5. Remind yourself of your past wins. When your disappointment is a failure to achieve goals, it is imperative to remind yourself that you are not always in that state. Remembering that you are also capable of winning, as evidenced by your past achievements, your disappointment with yourself will less likely turn to a more depressing state and give you hope that you can still achieve what you want.

Do you cope with disappointment the same way? Or do you have other means that you find more compelling? Feel free to share your insights below.

 

 

 

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5 Main Lessons I Learned from Trainings I Attended

Since 2013, I have been investing and participating in many training programs to develop my selling skills as I found my passion in that field. But, aside from learning valuable knowledge and skills about the subject, I also learned a lot more about life in general. 

Here are five of my most valued lessons from all those training programs.

  1. Life is what you make it. From all the trainers and mentors I have had the opportunity to learn from, I have extracted a similar lesson. Human beings can change their circumstances as long as they know to rid themselves of their victim mentality. If we allow hindering factors to stop us from taking a step towards the direction we wish to follow and use those obstacles as excuses to fail and never try again, we allow ourselves to go with the flow. But, we do have a choice not to resort to that because, given our innate ability to think and make decisions, we can make our situations better and on the path towards our purpose. 
  2. The best business is born from passion. When I was still not exposed to those training programs, I often wondered why businesses thrive while others sink to the bottom. I wondered what factors affect them. I learned afterward that one of the most significant factors is passion. A great business is established to offer a product or service that results from passion. When someone opens a restaurant but is not interested in food or food service, it is without a doubt that the business would not go well. 
  3. Selling is about believing in what you sell. This lesson had been a revelation to my young and naive self in a salesman role. I thought that being able to enumerate the benefits of the product or service I sell to the people I serve is enough for them to buy. I used to wonder why I failed to close deals even after rambling all the information to them. Fortunately, I learned from my experienced mentors that believing in your product or service is the most important key to selling. If you, as the salesperson, do not believe the value of what you offer, how do you expect them to believe it is the best for them? 
  4. Personal development is the main ingredient of success. Regardless of the subject matter, all the programs I completed include topics about personal development. Whatever career a person wants to pursue or whatever venture they wish to engage in, success and fulfillment in such endeavor can only be achieved when they develop themselves from the inside out. 
  5. Relationships only grow when you nurture them. When I was younger, I thought that relationships should be the least of my concerns and that people who are meant to be in my life would always be there, which was why I did not mind the falling out I had with many people. I learned then that relationships result from our decisions – decisions to keep and nurture it or let it go by doing nothing to keep it.

These lessons summarize the many various life lessons I have learned from many different trainers and mentors worldwide. I came to realize that all aspects of life – professional and personal – are interrelated. Your beliefs and practices in one part may as well affect the other aspects of your life. 

Do you find these lessons meaningful? 

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My Key Learnings From Teenage Years

Our teenage years are one of those times that helped shape us to become the adults we are now. We gathered lessons from those years either through the teachings of other people or through our own experiences. We might have recognized those lessons as valuable right away, yet some we only find meaningful as we tread through adulthood. 

Out of all the valuable lessons from my teenage years, I have five topmost on the long list. They remain echoed to my being while I navigate this life to fulfill my purpose. 

  1. Being young is not a reason not to gain respect. It is said that respect is earned, not given, and nothing can be more accurate than this statement. Age, popularity, or wealth are not the determining factors to gaining genuine respect from people. I learned that when you honor your words, uphold what is right, and respect others too, you gain people’s respect even when you are young, powerless, or underprivileged. No matter how old, influential or wealthy, a person with no integrity will never truly gain the people’s genuine respect. 
  2. Never make decisions because of peer pressure. Most of us usually learn this lesson hard because we only realize the impact after succumbing to the pressure. I knew that it is not a wise choice to act under the reason of not wanting to disappoint your friends because not everything that they want you to do is beneficial. More importantly, you are the one who the outcome of your actions will directly impact.
  3. It’s okay to be different from everyone else. The desire to belong is inherent to human beings. We usually want to be part of something. Because of this, we try to alter ourselves, personality or character, to fit in and be like everyone else. However, I learned that you could not bring out your potential if you try to be someone you are not. You can only contribute when you bring out your uniqueness and offer it to serve others.
  4. Helping others does not put you at a disadvantage. I have encountered many people who do not want to share knowledge, time, and other resources because they think they will have less afterward. I learned, however, that when you help others through whatever means you have, you actually gain something. You gain opportunities, relationships, and joy in your heart.  
  5. There is a lesson to learn from every situation. During my adolescence, I went through a lot of challenges, both internally and externally. Some of the troubles were serious, while some were trivial. Yet, no matter how trivial some of those challenges were, I could extract lessons from each of them and use them to solve the more enormous challenges I had. I learned to look at the good side of everything. 

Every time I look back on these lessons, I am reminded of how each phase of life is essential to a person’s growth and development. 

What are some of the lessons you learned from your teenage years? Do you still find them applicable to your life now? 

 

 

 

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The One Thing: My 7 Key Takeaways From This Book

In one of my past blogs, I shared five of my most recommended books. Those books did not only prove beneficial in my journey to career growth but also my endeavor for a well-rounded life. A book can indeed hold a great power through the influence it can cast upon its readers. The book, The One Thing by Gary W. Keller and Jay Papasan, for instance, brought me a lot of realizations that I consider to be helpful takeaways that I readily applied. 

  1. Everything is not equally important. This piece of wisdom reminded me to identify what matters most and focus on those first. Even the things or people on top of our list of priorities follow a hierarchy. One is just more important than the other, albeit not less significant. 
  2. Developing good habits slowly and steadily leads to success. This served as an affirmation that it is fine to be at a slow pace because people have individual ways and times of coping. This is an encouragement meant to keep us wanting to keep trying and keep moving forward surely, even if it meant going at a minimum speed. 
  3. Doing the right thing and not doing everything right. When we do everything right, it does not always mean that we are doing the right thing. We need to muster the courage in ensuring that we stick to what is right even if it means we have to go against what the majority dictates. This is one of the most important lessons that we should never forget when we tread our way through life because, without our integrity, we are nothing. 
  4. Multitasking consumes a lot of time. Doing a lot of tasks at the same time does not save us time, contrary to a popular belief. When the mind is not focused, it does not function well. At the end of the day, we only manage to get every task started but, more often than not, not a single one gets done or most have lousy results.
  5. Going big in everything you do. For any task to be successful or completely feel rewarding, we need to give our best in the process. While it does not guarantee success all the time, it leaves little room for regret on our part. Giving our best in everything we do would not lead to future what-ifs. 
  6. Striving to always live a balanced life makes you stressed. Trying hard to do everything to achieve balance does not produce the best results. Wanting to achieve balance does not only lead to overthinking; it also causes fatigue. Again, we have to learn to put the most important things first, complete them and work our way down. 
  7. Holding yourself accountable for the results you get in life is a sign of maturity. It is convenient to blame outside forces when we experience difficulties or failures in life, but this does not contribute to our growth as a person. As being capable of thinking and deciding, we should be responsible for our actions. We should know that each action we decide to take has corresponding results. A mature person does not blame others. 

It is amazing that with only 240 pages, I found myself learning valuable lessons from this book that could get me through a lifetime. With its practical lessons, one can easily navigate through them and apply those lessons immediately. 

Have you read this book yet? What lessons did you learn from it?

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3 Ways to Promote Good Habits

Which kind of habit is easier to fall into? A bad one or a good one? I believe most people would agree that it is easier to indulge oneself in a bad habit. Usually, bad habits are generally easy or comfortable, while a good one requires tremendous effort. Needless to say, bad habits are tempting. 

With this knowledge, how can we pull back from our bad habits then establish and maintain good habits in their place? Here are some ways that may help one to go through such a feat. 

  1. Determine which bad habits are non-supportive to your growth. This step is first and foremost in the process because identifying the habits that we need to rid ourselves of will help us identify the steps to make it happen. More importantly, knowing what our non-supportive habits are will lead to the formulation of the opposite.  
  2. Seek a mentor or coach to help you with techniques on how to replace the bad habits. Whether we admit it or not, we need other people to help us, especially when we need to overcome a challenge that we have a hard time fighting inside us. If we just rely on our strength, the tendency would be that we’d go back to our bad habits because it would be easier. Therefore, seeking out motivated and expert people with techniques that could make falling into good habits easier is a good decision. 
  3. Do it consistently. At the end of the day, the top and most significant element we need in keeping the good habits we start to develop is ourselves. Even with the knowledge, skills, and help we get, the change will not fully take root if we do not muster the discipline and willpower to keep the new and unfamiliar habits. We must always be consistent and fight every difficulty or obstacle that comes our way through keeping the good habits we wish to maintain. 

Developing good habits or trying to do so is a personal choice. Some people are not able or do not get out of their bad habits because they might not have found it necessary for themselves or the people around them. People with hopes and dreams for their future typically strive hard to overcome their weaknesses and develop good habits. If you are one of these people, you know what you need to do. Are you willing to do so? 

 

 

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How to Overcome Your Fears

Fear, an unpleasant feeling caused by thoughts of danger, pain, or suffering, can sometimes become more dangerous to a person than the perceived danger itself. How? If allowed to take control over one’s mind, fear causes one to think and act irrationally. It cripples a person and hinders their ability to function and thrive. The objects of fear vary from one person to another, albeit some also share the same fear. It can be caused by a thing, a creature, another person, a concept, a situation, or a feeling. 

Regardless of the kind and gravity of a person’s fear, one may overcome it the same way that others might. Here is a process that one may find helpful in overcoming any fear. 

  1. Gradually face your fears rather than avoid them. Some people do their best to keep themselves safe from whatever it is that they fear. They prevent it or any situation that might lead them to the object of their fear. This strategy, however, would limit a person from experiencing life to the fullest. It can cause missed opportunities. Therefore, instead of avoiding it, one should face it gradually. Allowing oneself to be exposed to whatever they are afraid of will help in getting accustomed to it. The fear may not entirely dissipate, but it will eventually lessen and no longer cause panic or paralysis, which is more dangerous. 
  2. Talk to the right people and seek help or advice. It may not be easy for a person to admit to other people that they have fears, not only because of pride but also because it makes them more vulnerable. However, if one wants to conquer such a challenge, they should accept that they need other people’s help. One would find that allowing other people who care and can help to talk and walk them through those fears makes them less afraid because they now have someone who could help them face and overcome the challenge.   
  3. Actively remind yourself of the positive things around you. People tend to lose sight of beautiful things when overwhelmed with negative feelings, especially that crippling feeling of fear. They tend to focus on anxiety. One should make a conscious effort to remind themselves of the other beautiful things, other good people, other great happenings around them to help lessen the impact of what one fear. It is like diminishing negative thoughts through positive thinking. 

These strategies can only serve a person well if they have the resolve to quell their fears indeed. One needs to have faith and bravery, for there is not enough advice to break through a distrustful or cowardly heart. 

Do you think these ways help overcome fears? 

 

 

 

 

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3 Ways to Help People Change for the Better

One of the best feelings in the world is the fulfillment of being able to help other people. Fortunately, helping others can be done through various means. You can help alleviate momentary inconveniences or discomfort, provide needs, and even change lives for the better. The latter, which does not require financial capability, is obviously of much gravity and is much more fulfilling than just providing partial comfort. 

The will to change, however, is up to the person who needs it. As someone on the outside, you can only try to influence the person to want to change but you have no right to impose the change you think the former needs.  In other words, you have to know whether they want to change or not before you can help with the process. It is very invasive of someone’s personal life if you try to help them change when, in the first place, they do not see anything wrong with themselves. So what are the possible ways that you can do to help the person change for the better if the need arises?  

  1. Know where the person is coming from. Before you can figure out a way to help a person in changing his negative attitude, behavior or way of life, you have to go back to the reason why they develop such acts in the first place. Understanding their background or their experiences will help you identify the right solution to the challenge. 
  2. Provide long-term solutions. More often than not, people go back to what they are used to or what’s more comfortable for them. The solution to this is making them realize that one of the best ways to switch to a better direction is by providing them with new habits that can replace the old one permanently but can lead to a better outcome. 
  3. Be a role model. Sometimes, helping people to change is more effectively done by showing them an example. Instead of just directing or advising the person you want to change, you have to show it through your own actions. You have to be a better person and show how your decision to do the right thing affects your life and the people around you. 

We all have our fair share of negative traits. However, this should not hinder us from helping others overcome their own. As we open ourselves to be helped by others to overcome our own weaknesses and change for the better, we are showing them how it is okay to receive help.  

How else can you help people change for the better? 

 

 

 

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3 Ways to Take Control of Your Emotions

As human beings, our daily lives constitute myriads of emotions that we can’t help ourselves from feeling. Depending on the reasons or stimuli, we may experience both positive and negative emotions. And, that is fine. We should not fault ourselves for having those feelings because each of those is part of human nature.

However, it is equally essential for us to note that when we cradle negative emotions for an extended period, those emotions would corrupt our thoughts and cloud our judgment. Being in that state is detrimental to our health and our productivity. Therefore, we should learn ways to help us manage such negative emotions when necessary.

  1. Determine if the situation is within your control or not. While there are instances when the challenges you encounter can be fixed or corrected, there are also situations that are unfortunately out of your control, nor can you do something about it. When you find yourself in that situation, it is better to identify where it came from, what triggers the emotion. On the other hand, you should do something to alleviate the circumstance when you see that you can. But the first thing to do is assess the situation to know whether to let it go or work on it.
  2. Ask yourself better questions like “how can I turn things around?” or “what can I learn from this?”. After identifying whether you can solve the situation, the next thing to do is not to prolong the problem by moping around or blaming people or situations. Instead, you should ask yourself how you can correct or solve this problem if possible. If it is out of your control, you should see the bright side of the situation and learn the lesson that you can glean from it.
  3. Take necessary actions to make things better. What do you do when the proverbial milk is spilled? You can’t get the liquid back to the cup. You can’t drink it anymore. So what should you do? Wipe the spill to avoid accidents and make another cup of milk. Indeed, that would make you feel better than crying over what was spilled, right? In other words, when things do not go the way you want them to, find different ways to make it happen or find the next solution.

Nobody is perfect, and bad days are inevitable. However, we should not allow these excuses to justify our negative actions or behaviors that we can control. Having control over our own emotions is a skill in itself that is necessary for maintaining relationships, surviving challenging situations, and thriving in general.

What are other ways you can suggest to control emotions?

 

 

 

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5 Indispensable Elements to Start Any Life Journey

“You don’t have to be great to start, but you have to start to be great.” – Zig Ziglar.

Ever since I stumbled upon this quote, I started to live by it. Through it, I realized that I don’t need to be perfect nor be in a perfect circumstance before taking a step toward any venture I wish to engage in. Yet, I also believe that there are indispensable factors that one needs to be adequately equipped in facing the new undertaking. These key factors are the following:

  1. Faith. As an ardent believer of God, I put my trust in Him that when my heart and mind are drawn to an idea, He’s the one responsible for putting that in me. Therefore, I strengthen my resolve to pursue whatever I believe I am called to do. Without faith, we would quickly feel defeated when we fail. We would easily be confused as to what our purpose or mission is. 
  2. Passion. Have you noticed how easy it is to do a task that you find exciting or love? More often than not, the results you obtain in performing such tasks are satisfactory, aren’t they? Compare those results with the ones that come out from performing tasks that you weren’t enthusiastic about at all. There is indeed a vast difference, and that is passion. An intense desire is needed to fuel you through any venture you wish to put yourself through. Without passion, you may easily give it up when you face challenging situations.
  3. Self-discipline. Not everything you do will be easy to accomplish. Despite this fact, giving up should not be the solution. To overcome any challenges, you need the ability to handle yourself when you feel disappointed or frustrated when things don’t work the way you want them to work. You need to help yourself to keep going even when you feel weak and tired. You need to be consistent. 
  4. Positive Attitude. Do you know that you attract what you think or say? Like when you say the day would be bad, it would eventually be bad. I believe it has something to do with your emotions. When you keep a pessimistic attitude when faced with challenges, there would be a higher tendency for you to think of adverse outcomes rather than come up with solutions. Therefore, you need to keep a positive attitude despite any problematic situations you may encounter. 
  5. Supporter. Regardless of the many pessimistic people, you may know who could influence your decision, you will more likely strengthen your determination when you have even one person who supports you. You don’t need everyone to believe in what you are capable of doing, but you will need someone who will cheer you on when you feel a little uncertain with your steps. 

With these elements, I achieved most of my dreams and lived my mission in life. Was I perfectly capable of making those goals happen? Absolutely not. For instance, when I felt that I am inclined to become a sales trainer, I did not have all the knowledge and skills to become one. I only felt the pull in that direction. Therefore, I took the next step of equipping myself through education with faith, passion, self-discipline, a positive attitude, and the support of some loved ones. As Lao Tzu said, “a journey of a thousand miles begins with a single step.”

 

 

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The Most Important Components of Success

What does success mean for you? When do you claim that you are successful?  

I am aware that most people define success as accomplishing a goal or attaining a certain level of wealth and fame. Then, why do most still feel depressed after achieving the things they thought they wanted in their lives? It is because success can mean different things to people based on their roles in life. For a mother, success could mean being able to keep her child happy and safe. For an environmentalist, success could mean people are doing a collective action to protect the planet. For a teacher, success could mean accomplished students. For me, success is not measured by the number of achievements, money, nor fame. I say success means fulfillment, growth, overcoming fears, learning to embrace rejections. 

On my journey through life, I encountered different kinds of difficulties, some of which disabled me to achieve some of my goals. Despite it all, I consider myself successful not because I achieved the goals I set for myself but because I managed to overcome each of those obstacles, learned from them, and experienced growth in the process. 

More importantly, I can say that when you have the following most important components, you are successful in life.

  1. Sense of fulfillment. Without this feeling, can you say you have achieved success? When you don’t feel that happiness or contentment after performing a task or accomplishing a goal, you know success is not at hand. This feeling is achieved when you know you gave your all to do what you have to do.  
  2. Knowing your purpose. We cannot be genuinely happy or content through money or fame because these are not our purpose for being. We are to use what we have, both material and intangible resources, to fulfill our purpose. That is why we need to know our goal for us to complete it and achieve real success.
  3. Personal growth. This should be one of the results of the challenges you face in your journey. If you did not grow personally after all the difficulties you encountered, you could never say you are successful. The things and goals we achieved, the status we have now, and the lessons we learned from the past are all the results of our personal growth.

Needless to say, success is not measured by all the glories we know. It is much more profound. Do you agree?

 

 

 

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How Love is Displayed in the World of Sales

It is not once that I heard comments that refer to salespeople as self-serving. People think that the reason for the existence of the job is to promote or sell products or services to people. It is now common for people to feel that compliments given and niceties shown by salespeople to them are just a front to lure them in. This judgment is not only the cause of people’s prejudice but also the result of many salespeople’s wrong approach in selling. 

However, the reason we venture into business or enter the world of sales is not mainly to generate sales but also to solve people’s problems.

Do you wonder how you can earn the trust of the people you want to serve despite the general reputation of salespeople? You have to make sure that your priority is to serve other people right, not the price that the service entails. Once you know that your heart is in the right place, you will be capable of making them feel that you love to help them. Here are three ways to display that love:

  1. Lead people to avail the right product or service regardless of the corresponding benefit on your part as the salesperson. Even if you or the company can benefit more if your buyer would purchase a more expensive product, you should not lead him to own that product if you know that it is not what he needs or wants. 
  2. Make people feel that their concerns about the product or service are valid. It would be best not to be defensive when the buyer raises questions or concerns about the product or service he intends to avail. It is your responsibility to address those concerns and make him feel comfortable with his choice. 
  3. Walk with them from the start until whenever. Even after the purchase, you should still make yourself available to your buyer. Your service should not stop after the sale is made. Be creative in making sure you still connect with them whether they have questions or not.

These are very simple acts that you can do as a salesperson, but they can help break the stigma attached to salespeople. On a more personal level, these good practices can help you in gaining more clients. How? Through the excellent service you provided and continually provided your valued clients, you made them feel safe with you; therefore, they will refer their family and friends who need the same product or service to you in the future. 

How else can a salesperson make a client safe and loved? 

 

 

 

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3 Reasons Why People Change for the Better

Have you realized that almost every change in you and around you is caused by a decision made? Even some of the changes in the environment, such as climate change, are caused by people’s decision to discount the effects of carbon emissions as long as industrialization is realized. 

Though there are negative changes, there are also positive ones. I have various stories of people who decided to change for the better, and in all those people, three reasons stuck out to me that caused those changes. 

Let me set one friend of mine as an example. He had been a chain smoker since he was a teenager. He used to finish one to two boxes of cigarettes in a day. He was like that for many years. No matter who reprimanded him, he would not let go of the vice because he got so dependent on nicotine. And because of it, he got seriously ill that made him bedridden for a long time. Of course, that circumstance brought hardship to him and his family, who was depending on him. That slump led him never to go back to the destructive vice that almost cost him his life and the future of his family. 

If a life-threatening event caused that person to change, another acquaintance of mine changed because of emotional pain. This person had been in a toxic relationship with her lover for five years. She was made to suffer being abused physically, mentally, and emotionally. She endured that for a long time, but one day she realized that she could no longer accept the pain. She had been hurt too much without the chance to heal throughout those years. So, that day she finally decided to leave and let go of that relationship she was trapped in for the longest time. She agreed to allow herself to heal from the trauma.

Though I also experienced difficulties in life that moved me to specific changes, the most significant change I made was caused by inspiration from people. Throughout my life, I met many people who inspired me to become better despite the hardships. I got inspired by my family to work hard, by my teachers to strive and learn, by my mentors to continue learning, and by my friends to build more meaningful relationships.

In these three scenarios, the characters changed because of three different reasons. The first person changed because of a life-changing event that forced him to change. The second one changed because he reached the limit of his pain threshold. The third character changed because another person inspired him – other people, to be exact.

These changes might have been triggered by different emotions – from pain to inspiration, but all resulted in a better situation for the person concerned. More importantly, the changes took place because the person decided to make it happen. A person who takes such an action is indeed courageous.

For you, what could be other reasons for people to change for the better?

 

 

 

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Top 3 Horror Stories I Experienced as a Salesperson and as a Buyer

The word “sales” always manages to stir different emotions in me every time I hear or utter it. It has become a vital part of my life since I chose to pursue a career in this field, from being a salesperson to being a sales trainer. Therefore, the topic of sales makes me happy and excited. Yet, at the same time, it brings out unpleasant memories as well. 

Having been a salesperson, and a consumer at the same time,  for many years allowed me to gain many bad experiences related to it. Here are a few of them:

  1. A prospective client ghosted me. This ordeal did not only happen once but many times. Several times in my life as a salesperson, I experienced being left hanging without knowing the reason. Being in this career entails a lot of disappointment, such as being ghosted. One has to endure the pain of broken promises. Yes, buyers can also break a salesperson’s heart by suddenly changing their minds or by deciding to disappear. We should not let this dampen our spirits and become hopeless. We should use this kind of story to motivate ourselves to become better salespeople that prospective clients want to have lasting relationships with.  
  2. A mall salesperson kept following me around like a stalker. I believe I am not the only one who experienced this kind of treatment by salespeople. As a salesperson myself, I could understand their desire to make a sale. However, as a customer, being followed around makes me feel uncomfortable. It makes me feel pressured to purchase something that I might necessarily not need or want to own. This kind of selling behavior is pushy and will more likely lead a salesperson to lose customers than gain sales. 
  3. My prospective client suddenly zoned out as if gone out to another world. In the past, I often got worried about my future clients while I talked to them because they seemed to be somewhere else while being physically there with me. What would you feel when in the middle of your discussion, the other person no longer responds? I would usually think that the customer has not heard anything I had talked about and that the long time I spent talking was useless. It took me a long time to realize that it was my fault for not involving my prospect in the conversation. Instead of asking them questions to know what they need or want, I unconsciously made them uncertain about the service I offered them. 

You see, many horror stories happen in the world of sales between a salesperson and a customer. With these stories that I shared, the horror occurred because of the salesperson’s failure – failure to prove credibility, failure to make the customers feel safe, and failure to identify what the customers need or want.

While experiencing undesirable situations is inevitable, it does not mean that we can do nothing to prevent it from happening again. To become a better salesperson, you should know how to serve your customers better and equip yourself with knowledge and skills to help you do so. 

How about you? What horror stories have you experienced throughout your time as a salesperson?

 

 

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3 Steps to Tap Your True Potential

Sometimes people are not aware of their capabilities. They often go through life wondering why they’re not making progress nor succeeding with their work. People who experience such a slump would usually think that they were destined to fail in life. Thoughts like “why can’t I do it like how that person does it?”, “what does that person have that I don’t?” or “am I not good enough?” would pester their minds and would cause worries and frustration.  

The reality, however, is that they just have not realized or brought out their true potential. So how do you tap on that potential?

  1. You should know what you truly want in life. Some might say that they’re doing or fulfilling something because they want it, but in reality, they’re just trying to follow what society or their family dictates or expects of them. If you are doing what other people want you to do, there is a slight possibility that you are enhancing your strength. The person who knows you the most is yourself because you can feel what your natural inclinations are or what your strengths are. Therefore, discover what you want by assessing yourself first. Look inside yourself. Do not allow other people’s opinions to influence your preferences. 
  2. You must be in a peak state of mind. Once you discover what you truly want to do or fulfill, you have to ensure that you are physically, mentally, and emotionally ready to face any challenges that may come along your journey. You also have to be passionate, energetic, and confident. Without these traits, you will probably give up when faced with even a slight difficulty. 
  3. Be flexible and creative. It is also important to note that a particular strength or talent may fit different areas of specialization. If you are a person who is talented in writing, for example, you may work in either news and public affairs or filmmaking. However, you should also take your preferences into account when choosing which field to pursue. If you are interested in fiction more than news and current affairs, then there is a possibility that you will be less productive if you work as a news writer. With the awareness that you love fiction, you should focus on that genre rather than be demotivated because of failing to be effective in other areas. 

In a nutshell, the best of you is just a matter of bringing out the best in you. You already have everything you need to succeed inside of you. You have to dig deeper, assess yourself, and let go of other people’s judgments. To do so, you have to remember that we are all born to have strengths, not just weaknesses. Most importantly, we were born with free will. Therefore, we can choose what to do with what we are blessed with. 

How about you? Have you already tapped your true potential?

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5 Things That Make Me Feel Happy with What I Do

I admit that conducting training events that may run from two hours to seven hours a day is not easy. Why? Because I need to prepare hours or days before the event. Do I get tired? Yes, I do, but not during the training. My energy in every training is always on, and I only feel exhausted when done. Most of the time, I would even miss my meals. Strangely though, I fell more in love with doing it. The exhaustion does not dampen my passion and spirit from continuously doing what I do. Why? Here are my top five reasons.  

  1. When I see that the participants understand the foundation they need to have, not just in sales but also in life, I feel that what I do is very important. Since I believe that my mission is essential and helps many people, it is enough to make me happy and driven. Hence, I do whatever it takes to make them learn and understand the salesperson’s context. Every time I see the participants’ eyes sparkle when they realize the importance of their roles, I want to help them more and more. 
  2. When they discover the lessons and tools we have for them are doable, practical, and applicable, I feel excited. It is not enough for me to share the information with my students. Making them apply the information I provide is an essential part of the training. This part takes a lot of the training time. It also requires a lot of supervision. Yet, seeing and hearing the participants able to use the techniques well and seeing the satisfaction on their faces when they successfully master those techniques make me even more enthusiastic rather than tired.  
  3. When I see breakthroughs after overcoming their fear or limiting beliefs then embrace what’s best for them, I feel proud. In my opinion, it is more challenging to encourage adults to face their fears and let go of the beliefs that limit them than persuading a child. The reason is that adults’ fears and limiting beliefs are already deeply rooted in their minds and hearts. Thus, there is nothing more rewarding than seeing my training participants take on the challenges I give them and winning over those fears and limiting beliefs right before my eyes.
  4. When I see results, conversions, and wins after wins during and after our training, I also win. As a trainer, I can say that the effectiveness of my training can be measured through the results of the salespeople I trained. As a result, I become incredibly pleased when my participants give me news of their excellent results, especially when they already experience wins even before the training is over. Their wins are my wins as well. 
  5. When I see them become the best version of themselves after our training, I feel a sense of accomplishment. Being able to influence my students’ life as a whole through training is my long-term goal. I do what I do not only to introduce knowledge and skills with them and give them momentary excitement. My vision is to see them develop themselves for good. So, when I get updates of their results even months or years after our training, my motivation to continue with my mission is strengthened. 

All these reasons are victories for me as a sales trainer. In a nutshell, positively influencing other people is more than enough to compensate for the hard work and challenge of training. 

Therefore, I will gladly continue to conduct training sessions to help salespeople until whenever. I believe that I will forever have this drive because I am passionate about it. 

How about you? Do you find happiness in what you do? Can you see yourself doing it for years?

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5 Limiting Beliefs That Held Me for Years

I remember very well when I was still a child, I would jump when the clock struck midnight symbolizing the end of the year and the start of a new year. I jumped because I was made to believe at that young age that doing so would help me grow taller. Having heard such advice from people whom I considered much more knowledgeable and full of wisdom than me, I blindly accepted and followed it even until I grew older. Strangely enough, learning about superstitious beliefs and logic in school did not stop me from believing it. Although this belief does not harm me as a person, my way of accepting it represents my tendency to accept and follow all other beliefs – including limiting beliefs – that were ingrained in my head while growing up. This is where the problem comes in. 

There are pieces of advice that were given to us by our parents and other adult authorities in our lives, which now turn into beliefs that limit us from growing or having better lives. 

  1. Having a lot of money makes people bad.” I often hear this statement as far back as I can remember until today. I heard it from the adults around me and was supported by how it was presented on TV shows and the like. It made me fear wanting to have more money. It felt like committing a grave sin to desire it. Unfortunately, this belief led me to lessen my determination to earn for fear of becoming a person hungry for money or being seen as one by other people. This should not be the case. The truth is money does not make a person turn evil. What makes some people bad is their love for money. 
  2. “It is not good to get your hopes up.” I think this belief is the result of the disappointment of not getting or achieving what was wished or hoped for. The intention of the adults who said this might be to protect a child from disappointment, it led to the development of negative thinking and pessimism. I remembered thinking of getting low scores in the exams even though I wanted the opposite. I did not know that I was attracting what I declared through my thoughts and words. Later on, I learned that I should declare good things to happen. Words have power therefore we must always speak life.  
  3. “To be successful, you have to go to a well-known school.” It is hard to succeed when your school is not known. This is one of the thoughts that greatly affected my motivation in life. When I failed to maintain my education in a famous university, I almost gave up on my dream of being a successful person. Yet, in reality, obtaining success is a decision that we have to make. Graduating from a prestigious school is not enough assurance that a person will succeed in his or her chosen career. 
  4. It is selfish to want more.” They said that I should not want more when my needs are already met because I would seem to be ungrateful. It made me think then that it’s bad to have more because it feels like I am greedy. However, I now realized that when I have more, I will also be able to help more people who need help and support. As they say, “we cannot give what we do not have”.
  5. “Only rich people can have their own business.” This belief leads to the advice that one should study hard to obtain a stable job in the future. There is nothing wrong with being an employee or working for other people. Although not everyone is meant to be a business owner or a boss, this position is also not for rich people only – anyone can. 

Without us noticing, we have regulated our actions so as not to go against the beliefs, or offend the people who taught them to us. It’s like we are afraid of disproving long-existing notions set by previous generations. Indeed, there’s no harm in trying some beliefs like jumping on New Year’s eve to become taller. However, there are beliefs that we need to throw away for us to achieve our full potential and be successful in whatever we want to do. We have to identify those limiting beliefs that are hindering us from becoming the person we aim to be, then let them go.

How about you? What limiting beliefs hindered you to achieve your dream? What limiting beliefs are still holding you down until now? 

 

 

 

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5 Ways to Handle Rejections in Sales

In training sales professionals, I teach them how to close sales by handling the objections of their prospective clients. There can be many different types of objections, and I teach them the many different ways to address those objections. However, those techniques do not necessarily ensure closed deals all the time. It is a fact that salespeople must also learn to accept. Now, we know that getting rejected makes us feel inadequate, and most of the time, it makes us feel uncomfortable to move forward. It inevitably triggers us to have a fear of rejection. And the sad truth is many salespeople are still living with it.

When rejections hit us, it is always important to know how to cope with them. Here are some ways that I have practiced doing to make myself feel fine every time I get rejections:

  1. Maintain professionalism towards the person who rejected the product or service. Instead of giving up on the customer that refused your product, make an effort to make them feel that you are still there for them whenever they need you and that you are happy to serve them regardless of the rejection. Keep your composure and your good treatment. You never know when the time comes that they will require the product or service you offer. Once that time comes, and they still feel your presence and connection, they will surely remember and consider you because you treated them well unconditionally.
  2. Shift the focus to valued clients who need your help and believe in the product or service you offer. They say there’s no use crying over spilled milk because you can no longer undo the occurrence. Time will only be wasted when you keep on thinking about a rejection from our customers. Instead of languishing and wasting precious time, it is beneficial for you to focus on taking care of your current clients or customers. Always remember, you already have clients who look up to you, trust you, and expect you to deliver what you promised to them. When you give your energy and focus to them, you will feel fulfilled and more motivated to fulfill your role as a salesperson.
  3. Identify what worked, what did not work, and how you can improve next time (e.g., the way you present the product or service). Turning a pretty undesirable situation into restorative material to improve yourself as a salesperson is one way to handle rejections. When rejected, assess your performance and determine what did not work that led to the rejection. Take notes so that when the time comes that a similar selling situation occurs, you will not make the same mistake and apply the appropriate strategy or technique instead.
  4. Equip yourself with the proper knowledge, skills, and art in selling. Consider it as a tool for your growth. After assessing what did not work in your previous selling transaction, invest your time to strategize how to solve people’s problems and apply proper and effective ways to handle the objections you initially failed to address. It will make you even more excited to face future transactions with confidence and conviction.
  5. Accept the fact that not everyone has a need or want for your product or service. You have to do your best not to get carried away by the momentary feeling of sadness after receiving the rejection. You also have to make sure not to take it against yourself nor the person who rejected the service or product you offer. Learn to condition yourself that in sales, being rejected does not mean that you as a person are the one being rejected. It only means that the product or service is not favorable or valuable for the customer, so the latter chose not to avail it. Having this mindset also helps you to keep a good relationship with them even after the rejection.

So, when faced with rejections, never allow yourself to stay in a slump. That is not the way to deal with it. Focus on the beneficial ways which can make you an even better salesperson. Like how there are constant challenges in your personal life that help shape you as a person, there should also be challenges in your sales career that hone you to become a champion. Always remember that rejection is part of our career in sales, but it’s not the end. You feel it, you learn from it, and you move forward.

How about you? How do you deal with the rejections of your customers or buyers? 

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5 Types of Prospects and How to Handle Them

When you are in the field of sales, you have a lot to learn—being out there as a salesperson does not simply mean offering a product or service then getting compensation. In the number of years that I’ve been in the sales industry, I have not only learned a lot of knowledge and skills about selling, but I also met different types of prospects or the people I serve. Knowing the types of buyers is very helpful and essential when you want to have a successful career in this field. As for me, I find this knowledge very useful in dealing with people, objections, and other obstacles in selling. Therefore, I am sharing these details – the five types of prospective buyers.

  1. The low-price-seeker type. This type of buyer is the most logical one. This person’s decision is typically based on the price of the product or service; therefore, that is the first thing he or she will ask from you. And we all know if the price is known to them without understanding the benefits and other advantages of your product or service, they usually conclude, “it’s too much.” As a salesperson, it is always good to acknowledge the “price question” by saying and asking like this, “I understand that you want to know the investment involved. Is it fine if I share with you the details of that towards the end of our conversation? Because I believe there are other details aside from the investment that you would also want to know for your total peace of mind, like the benefits of the product, the terms and conditions, and the delivery time, correct?”
  2. The always-busy type. This is the type of buyer who usually says, “Sorry, I am busy. Just send me details, please.” You’ll most likely take a long time to complete a transaction because setting an appointment is quite tricky. We should be flexible when handling this type of prospect. You can try this approach. “I understand that you are currently busy. That’s why you want me to send you the details via email. The truth is there are so many details that can’t be relayed via email. Relaying the information in person or via call is a must. I want you to know that I am so excited to share the details with you via phone call for your total peace of mind. When are you available to talk to me, is it after your work or during the weekend?”
  3. The I-know-it-all type. As the name suggests, this type of prospect knows or claims to know everything there is to know about the product or service you are offering. When you present your product or service, it will seem like you are the one who does not know much about what you offer. How do you address this type of prospect? It is best to let the person share what they know and acknowledge their thoughts or sharings. You can say like this, “Thank you for sharing. I admire people like you who make and do more research about the product or service they are interested in, and it means to me that you are serious about owning such. With that, how can I help you to get started?”
  4. The value-seeker type. This type of buyer does not typically mind the amount of money he or she needs to shell out as long as he or she gets the value he or she wants. What matters most to this type of prospect is the long-term gain he or she will enjoy after saying yes to owning your product or service. You, as a salesperson, should know what to highlight in presenting your product or service to this type of buyer so you can give him/her total peace of mind. For example, you can say, “I understand that you’re looking for a product that offers the best possible value. Our other valued clients and I can relate to you. We all want long-term gain. I am excited for you to experience what we have for you. Would you settle this via credit card or cash?”
  5. The innocent type. This prospective client is the type who does not really know what he or she wants from the product or service. It is possible that they are interested in getting the product or service out of necessity or influence of other buyers, but not really knowing what to look for. With this type of buyer, it is essential to ask a question like, “What made you decide to visit our office? How can I help you?” From there, you would know what he or she really wants. Then provide the best possible product or service.

This information can help you to position yourself appropriately when faced with prospective clients to serve. Through this, you will not only be able to prepare the approaches you can use when dealing with them, but you will also be able to determine the best ways to serve your clients.

Do you agree that having the above knowledge can significantly help a salesperson?

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My Top 5 Daily Distractions and How I Deal with Them

No matter how focused a person is on his or her daily tasks, he or she is still prone to distractions that lead to unproductivity. Distraction is especially inevitable now that we are in the age when technology and innovation are commonplace, and everyone can get easy access. 

In my daily life, as someone who works at home and without a boss, my time is my own. I do not need to report to anyone. Nobody will reprimand me if I do not do my tasks. However, I have to follow a routine and complete tasks to continuously work on my mission. Yet, given that I have freedom of my time, I tend to succumb to distractions. Here are the most common things that distract me. 

  1. Social media is not something I can avoid because it has a vital role in my business. However, a disadvantage is that I also tend to get carried away and linger in it unnecessarily. To prevent me from wasting time on it, I consciously assign a specific time to check social media for essential purposes. 
  2. Minor troubles that happen in my personal life from time to time are also one of the causes that I get distracted. Instead of focusing on the essential tasks that I have set beforehand, I usually divert my attention to the sudden challenge that also causes me stress. To get back to my focus, I ask myself whether the current challenge needs to be attended to first or if it is more important than my other tasks. I make sure to add it to my list of tasks based on their importance.
  3. Every time I scroll my social media timeline, I usually find news and controversies that, more often than not, manage to catch my attention. Because of it, I tend to read more or research more about the issue, which mostly does not even concern me or my business. To address this distraction, I make sure not to check my social media timeline before completing my routine and tasks. 
  4. When engrossed with tasks, ideas would suddenly pop into my head, such as concepts for new training programs or new projects. These ideas would usually trigger my focus to be diverted to working on them instead of completing the tasks at hand. To manage my time well, I take note of the idea and go back to it once done with my priorities. I always tell myself that such sudden ideas can wait and are not as crucial as my current activities or tasks.
  5. Conducting training sessions almost every day causes me to always think about my delivery of each presentation. I tend to repeat the training sequence in my head and think if I delivered it the right way or not. For me, it is not helpful if I spend more time overthinking. However, I made this habit into something beneficial by taking note of what didn’t work or what I can improve next time and use the information to make my subsequent training sessions better. 

Instead of indulging myself in all the distractions of my daily life, I do my best and do whatever it takes to help myself turn away from them. If we condition ourselves that we have to focus on the essential things, we can have the determination to fight such temptations. If we can’t avoid it, we have to find a way around it at the very least. 

How about you? What usually distracts you from doing your tasks? Are you able to manage it? 

 

 

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If I Could Go Back to the Past

It would be hypocrisy if I’d say I wouldn’t want to change anything in the past if given the opportunity. There were actions, decisions, and occurrences in the past that made me feel regretful – that I do not deny. 

On the other hand, no matter how seemingly convenient time-turning could be, it could actually be fatal for people. Why? We, humans, learn through experience and especially from mistakes we commit. We can grow and develop our personalities and characters, which allow us to survive the ever-changing world because of all our experiences, good and bad – without exception. If we can go back in time to correct mistakes or avoid certain events from happening, we would definitely not grow. And, would life be fun that way? I don’t think so. 

It is not entirely wrong to feel regretful about the past, nor is it a sin to wish for time to be revisited. We are entitled to have such a feeling and desire. However, obsessing over that regret by constantly thinking about it is definitely not good. Instead of focusing on improvement, our minds become busy with unnecessary thoughts. We can use those incidents, though, not as material for a pity party, but for making a plan and improving ourselves. 

For instance, one of the things I regret the most is not spending more time with my grandparents. Needless to say, if I could go back in time, I would definitely give them more time, learn more from their life experience, and show them my love and care. This shortcoming made me realize that we may suddenly lose the people we love, so we must make sure to make them feel our love before it’d be too late for us to express our feelings. Through this experience, I decided to put in extra effort to be closer to my family and friends amidst my busy schedule. 

Another decision that I would have wanted to change was spending time doing meaningless things. There had been many times when I lost focus on my studies and my work. Because of those, I lost several opportunities. After regretting my actions back then, I decided to always focus on the essential things and avoid distractions so that I wouldn’t regret missing opportunities. 

Besides previous actions and decisions, I would want to turn back time to choose who I surround myself with. A lot of my mistakes in the past were caused by bad influences. If I could go back in time, I would choose to be around people who have a positive mindset to make sound decisions as well. Yet again, through this experience, I learned that I need to stay away from toxic people. 

Indeed, if I could go back in time, I would correct all of these choices and more. Indeed, I regretted making all those decisions and actions. Indeed, I could only wish. Yet, I embrace this feeling of regret because it opened my eyes to many lessons about life. Therefore, I am and will always be grateful for those past experiences. Besides, if I go back to the past and change one thing, I will not be where I am today.

How about you? If you could go back in time, what would you want to change?

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TOP 5  THINGS I DO TO GET READY TO TRAIN

Participants of our training sessions usually ask me where I get my energy, which, according to them, is seemingly inexhaustible. According to a number of them, one of the factors that surprise them is the energy that I usually can maintain even after hours of training. 

Naturally, the human body gains its energy from eating healthy, exercising regularly, and resting well. However, these are not the only factors that help me achieve the energy and readiness to face every training and coaching I conduct.  

I get my energy from my passion coupled with preparation. I do not just prepare a few hours before. I prepare days ahead, sometimes even months. As they say, effort does not betray the results. To be specific, here are the preparations I regularly do to ensure that I am wholly ready to train: 

  1. I take time to exercise every single day. Even when I have a hectic schedule, I do not give up the time to do this physical activity. Exercising is part of my routine and my energy-boosting plan. Years ago, I decided to include exercise as one of the non-negotiable activities I do every day.
  2. I never miss my morning routine. This activity, which I have shared and discussed many times in my training sessions and blogs, consists of meditating, journaling, and declaring. Ever since I started this morning plan, it has become one of the sources of my vigor. It keeps me motivated every day. 
  3. I prepare the materials I use for the training myself. When I know how each of the materials works, I feel a sense of assurance that the training flow will be smooth. With this sense of security, I can relax my mind and preserve more energy. 
  4. I always practice. I do not rely on the fact that I know the topics of my training by heart. Preparing an outline of what I would deliver and doing a run-through of it is part of my list of must-dos long before the scheduled training sessions. I still continuously practice and improve, although I have already undergone quite a lot of sessions. 
  5. I never forget to say a prayer before I start every training session. As a human being, I can feel tired or even sick at certain times and even during scheduled training sessions. When this happens, the preparations I mentioned will not suffice to make me have the strength to perform. I am only able to overcome such challenges when I pray for guidance and seek strength from God. 

Although it took me a long time to adjust to achieve the momentum I have in conducting sales training, I am still grateful. Because of all the experiences, I was able to learn more and enhance myself and my work. I was able to identify ways to make things better. 

We have to note that if we are in sales or business, to be productive and help more people solve their challenges, we must have a high level of energy plus consistent action. My mentor Blair Singer said, “When two people come together in a selling situation, whoever has the highest energy usually wins.” That’s correct. Whatever we do, we should know that we can achieve excellence through hard and smart work and enough preparation.

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Top 5 Benefits When You Do Good in Sales

Being in the sales industry does not yield the same results for everyone. Some reap a bountiful harvest from the effort they exert, the investment they put in, and the time they invest in working in it. However, a lot more salespeople struggle in earning decently in this field. 

It is not just about the financial aspect that makes a salesperson’s life rewarding, though. When you really know what it means to be a salesperson and your roles and responsibilities, you will enjoy the benefits that come with it. Here are the top five benefits you would enjoy when you do what is proper for a salesperson.

  1. Your relationships with your valued clients turn into friendships. Meeting new people, of course, is one thing that is inevitable for a salesperson. But the best part of it is when those new people become your valued clients, and the professional relationship is cultivated to become a closer one – friendship. In essence, you will also get the chance to learn from your valued clients.
  2. Your sales and communication skills improve. Being able to communicate with people with different personalities and characteristics all the time can make a salesperson very skilled in speaking, listening and asking. In addition, after dealing with different kinds of prospective clients and their objections, you become more and more knowledgeable and experienced in turning those objections around. 
  3. Your networks and referrals grow. When you as a salesperson do what is right in this industry, you will not need to look for new clients. The valued clients you serve well and maintain a great relationship with will help you find new clients. In essence, your clients are helping you share your mission with the people they know or love. That’s a great way to grow your network.
  4. Your personality develops positively. Working as a salesperson properly will help you develop self-discipline, total commitment, positive attitude, and unstoppable passion that you can apply in your life. Cultivating these qualities can make you have an excellent reputation not only as a salesperson but also as a human being. With that, you will be the preferred choice in your industry.
  5. Your income increases without pressure. If you focus on your mission of helping people achieve what they want or solve other people’s problems, you will surely succeed in sales. In other words, an increase in income will follow naturally. But suppose you focus on making money and not on the roles and responsibilities of a salesperson. In that case, the tendency is you will find it even more difficult to obtain financial stability in the field. 

It isn’t sincere to say that we should not use money to be in the sales industry because, after all, humans work to earn a living. However, money should not only be the focus of everything. We are not only here to survive and serve our own needs. We are given individual abilities that allow us to be in specific fields to fulfill roles that will also benefit other people. Therefore if you have the skills fit to be a salesperson, your purpose is to serve others while also fulfilling your own needs as a person. 

Do you agree with this? Feel free to put your comments below.

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5 Simple Things You Must Do to Stay Healthy

Among all aspects of a person’s life, I believe that health should be given the most importance. Paying attention to our health does not necessarily involve complicated and expensive actions like regularly going to the doctor for a checkup. What we can do to help ourselves have good health involves simple steps that we can definitely fulfill on our own. These steps can even be considered as prevention from contracting a disease rather than cure.  

  1. Drink lots of water every day. Who doesn’t know that every human being and other creatures need water to survive? It is not something that should be included in trivia. However, do all of us know why we should be religious in drinking water daily? Its function is more than just to quench thirst. It helps in making our brains and other body parts function correctly. Have you noticed what happens to your body when dehydrated? Right, we cannot function properly. Besides that, water also helps the body clean itself of waste inside. 
  2. Eat healthy meals on time. The food we consume matters a lot. We do not only eat to satisfy our hunger. We eat to give our body the proper nutrition to function correctly, so we need to give our body the right food to provide us with those nutrients. Consuming healthy food is not enough, though. We should also maintain a proper eating schedule to make sure that our digestive system works properly. 
  3. Exercise regularly. Exercise helps us not only in strengthening our muscles but also in burning calories. Through exercise, we help our body get rid of fats and reduce the risks of heart-related diseases. In addition, it can also help our body in taking out the toxins from within through perspiration. 
  4. Have a healthy sleeping habit. Why is sleep important? Sleep is essential naturally because it’s the opportunity for our body to rest. During sleep, our body repairs itself and recovers from weariness. If we do not allow the body to have adequate sleep, we wear it down quickly, and it becomes more susceptible to diseases because it becomes weak. 
  5. Feed your mind with positive things. Positive thinking is critical if we want to protect our health. Why? Because thinking of the opposite will only give us stress and worry. When we are stressed or worried, our brain refuses to function correctly, affecting all the other parts of our body. 

At times like this, it is much more necessary for us to be cautious in maintaining our health to ensure that our immune system is at its peak. All the ways mentioned above may seem very normal, but all these significantly impact our body’s health. We need to be reminded of these from time to time because we also tend to neglect them. Are there other tips that we can add to this list? 

 

 

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To Plan or Not to Plan

Should we plan for our future or not? Many people say that it is not good to plan life because it is unpredictable – there might be no more tomorrow. So, they believe that it isn’t wise. Why not just go through it every day without thinking about anything else that has not happened yet? 

I once had a close friend who was way too relaxed about his life. He usually skips school and not for important reasons at all – he prioritized comfort over his studies. As a friend, I advised him to take his education seriously for his future. His response surprised me and got me pondering, too. He said that his hard work would not mean anything if he suddenly died the next day since we cannot foretell future happenings. That statement really affected me, and I thought of relaxing more and not working harder for the future. The good thing is I realized later on that, like how we cannot predict if we’d die the next day, we also cannot expect that our life might still be very long. 

Throughout the years, I realized through firsthand experience and adult influence that humans exist for a purpose. Each one has the purpose of fulfilling their role in the world. This purpose, of course, cannot be fulfilled without effort. That is why we should plan, and here are the reasons why we should plan and not just leave everything be:

  1. Planning allows us to live life to the fullest because there will be less wasted time. 
  2. Planning guides us to hit our target destination in life or our purpose. 
  3. Planning allows us to achieve our goals because we identify and follow the steps that would lead us to achieve those goals.
  4. Planning helps us to be grateful because it helps us to see our achievements.  
  5. Planning provides clarity and gives us peace of mind.

I do not think we are given life just to survive. The proof is, there are consequences to each action we take, and we feel different emotions when we experience those emotions. We are here to achieve our purpose for us to feel the ultimate fulfillment. Thus, we need to find ways and plan how to fulfill our purpose in life regardless of the uncertainty. If we die tomorrow, at least we will not regret not doing anything to make life worthwhile. 

Do you agree with me on this? 

 

 

 

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Ways to Having Healthy Working Relationships

What kind of person wants to work in a toxic environment? Of course, there is no one. I believe that everyone wants to be part of a workforce that is full of positivity. Yes, it is impossible for problems not to arise in the team. However, there are ways that the impact will be lessened. The most important way is to maintain healthy working relationships. 

Now, we know that people have different personalities, characteristics, beliefs, and values. But, there are ways that each person that is part of a team or organization can do to compromise. Here are the ways to do so:

  1. Respect everyone’s privacy. More often than not, people who work together get very close and familiar with each other, especially when they start to share experiences. While this is not a bad thing, we should never forget to put a boundary. If one party is not willing to share something, we should never force them. 
  2. Avoid any forms of gossip. Cheap talk does not only lead to a waste of time, but it also leads to cracks in relationships. It is a hindrance to creating a harmonious working relationship.
  3. Be a good team player and do your tasks well. Each team member has different roles and responsibilities, yes, but cooperation is needed for the common goal to be achieved. We should always make sure that we are not weighing down the group’s productivity by missing to perform our tasks or refusing to work with others. 
  4. Accept constructive criticisms gracefully. Being able to handle and use feedback is essential not only in improving ourselves and our performance. It is also vital in creating a harmonious and cooperative atmosphere in the workplace.
  5. Communicate your concerns politely. Misunderstanding often occurs when a message is not conveyed the right way. Even when reprimanding someone, the possibility of the other party being offended is less if the message is conveyed nicely or politely. In this way, negative emotions will not get easily triggered.
  6. Follow the rules of the team. Conflicts typically arise when members of a team do not conform to regulations that are in place. Who would be happy when you are religiously following the rules to avoid trouble or problem in the team only to see others not complying at all? 
  7. Maintain a positive attitude in every situation. Being faced with loads of work every day makes people stressed, whether they choose to feel it or not. However, allowing stress to affect your mood and attitude will not only affect you, but it will also affect the people you work with. Therefore, we should always try to lighten our mood to make the environment conducive for working productively.
  8. Be willing to help and support your teammates. Working in a team means helping one another. A team has a common goal. When one member cannot fulfill his or her tasks well, don’t you think you wouldn’t be affected? Helping and supporting a teammate will lead to a great working environment and lead to more productivity. 
  9. Avoid laying blames when a task goes wrong. Mistakes or failures are expected. Committing one can happen to anyone. We should bear this in mind when working with others. Instead of blaming others when something goes wrong, we might as well work together to solve the problem. 
  10. Appreciate everyone’s efforts and contributions. Acknowledging good work creates motivation. When people work hard – especially when they get great results – they become more motivated and inspired to do better when appreciated. This can make them work harder, and they will also become happier to work with and for the team.

Indeed, some things are out of our control, yet we control how we react to those uncontrollable circumstances. It may take us a lot of effort, but we should learn to compromise to have a great relationship with the people around us, whether at home or work. 

Do you think these pieces of advice are helpful?

 

 

 

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6 Things We Should Learn from Children

During our childhood years, we were conditioned to act and think like adults. We did not realize that we should not lose some of our childlike nature because those are important when we go through our adult years. We tend to get rid of all those thinking that those will hinder us from being mature and responsible adults through the years. 

I believe that for us to get through life, we need to learn or relearn the following things that are inherent in children:

  1. Never be afraid to ask questions. One way that a child fills his or her mind is by satisfying his or her curiosity by asking questions. This supposed helpful act usually disappears when the child goes to school and subconsciously learns (a mistake) that asking questions means one is stupid. Afraid of being judged for not knowing anything, we now tend to keep quiet even rather than ask questions. How can we grow if we pretend to know all? We should never be afraid to ask questions like a curious child. 
  2. Get excited always. As we grow older, we become more and more reserved with our emotions. We lack enthusiasm even about huge things. We must be excited like a child over a new career, a new project, or other achievements. Remember, excitement and motivation give us the driving force and play a significant role in achieving our dreams.
  3. Don’t be afraid of making mistakes. Initially, children do whatever they want out of curiosity since they do not know the consequences. Yet, when they feel the result after doing the act, they learn to do or not to do it again. Adults should also be like that – never afraid of taking risks to learn. The more mistakes we encounter, the more lessons we learn. And the more lessons we learn, the more we improve ourselves.
  4. Find happiness in the minor things you do. Have you noticed how a child can be ecstatic when given candy or when seeing something for the first time? On the contrary, adults rarely even show happiness when obtaining small or significant achievements. As we grow older, we become harder to please. It is a choice. If we are grateful, we should be able to be happy even with the smallest thing. That is a secret to happiness. 
  5. Ask for help when you need it. Just like how unhesitant they are to ask questions, children also tend never to hesitate to ask for help from others when they need it. Adults should also continue to have this will because nobody is perfect and can do everything. We need help. We need each other. To achieve what we want, we must seek help or guidance, particularly from people who have experienced unbelievable challenges and breakthroughs after breakthroughs.
  6. Dream big and be fearless. Do you still remember what your dream was when you were still a child? I believe most of us had such big dreams, and we’re not afraid of not fulfilling them. However, as we grew older, we became cynical due to the different factors and struggles we experienced, resulting in our dreams diminishing. This act of giving up led us to take minimal effort because we changed to dreams that we think are more achievable. This should not be the case. Let us continue to dream big because only then will we dare to take big actions. 

Indeed growing is a must. However, we need to remain childlike to enjoy the wonders of life. While we continue to grow and acquire new knowledge, skills, and experiences, we should not forget to retain our childlikeness. Do you agree? 

What else do you think we can learn from children? 

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35 Life and Career Quotes I Live By

A while back, I attended a training wherein the trainer shared how he keeps a notebook with him all the time to write down inspirational adages he sees or quotes he comes up with based on his experiences. I realized then that doing so does make sense and may come in handy in the future. We should not discount the wisdom that comes with quotes that people develop because it is the product of their every experience. This kind of wisdom can help in motivating ourselves and other people as well.

Recently, I turned 35 years old, and in those years, I have learned a lot about life as a whole. Since it is my mission to inspire other people to live life to the fullest and achieve great results in whatever they do, I am sharing 35 quotes of mine. These quotes are from all the different experiences I have had in this life so far, whether it be in my career or personal life. 

  1. “Passion gives you energy. Discipline gets you there. Attitude brings you to the next level.”
  2.  “The moment we compare ourselves with other people and focus on what we do not have is the moment we allow ourselves to feel unhappy.
  3.  “When you’re facing problems in life, learn to humble yourself and ask for help or support. Remember, your pride and ego will only trap you with your problems.”
  4.  “Taking small steps every single day is always better than just thinking of doing it.”
  5.  “Stay strong amid adversity. You never know who you are inspiring to see the light in their dark moments.”
  6.  “Whatever product or service you offer, always put your heart into it and do it with high energy.”
  7.  “If you want to elevate your results in life, always invest in yourself and take massive actions. Follow this pattern for your growth.”
  8.  “There’s no such thing as bad salespeople. They are just untrained salespeople who need to be trained.”
  9.  “If you keep on receiving the ‘price is too much objection, it is a reflection of your belief about your product. In other words, you believe that your product is expensive. Change your belief.”
  10.  “If you’re not serious about investing in yourself, you’re not serious about elevating your results.”
  11.  “Always remember and give credit to the people who helped you, supported your journey, and stayed with you from the beginning.”
  12.  “Every goal you want to achieve in life requires a different version of yourself.”
  13.  “You have to change your perspective to see that every opportunity, big or small, is a blessing. “
  14.  “When people pull you down, ignore them. When people pull you up, thank them. Know where to invest your time and feelings.”
  15.  “Don’t complain about your results. Your results come from your habits, decisions, and actions.”
  16.  “You are not in the business of giving information and hoping people to buy. You are in the business of asking questions and leading people to take action.”
  17.  “If we work without a mission, we can’t achieve what we want to achieve. But when we work with a mission, not only can we achieve what we want to achieve, but we can also celebrate wins and be grateful for them.”
  18.  “Faith requires trust. Trust requires actions.”
  19.  “There is no such thing as the perfect life. Yet, one can still be genuinely happy by living a fulfilling life.”
  20.  “Always think, speak and act positively in negative situations.”
  21.  “Closed deals and referrals are proof that clients are happy, satisfied, and they feel that you care for them.”
  22.  “Learn new things, not gossip. Take actions, not judgments. Make results, not promises. Enjoy success, not dramas.”
  23.  “Acknowledge promises, not efforts. Appreciate efforts, not promises. Reward results, not promises nor effort.”
  24.  “Self-discipline means taking away all the excuses and doing what you should do whatever it takes.”
  25.  “Don’t just pray for success. Be intentional about achieving it.”
  26.  “When your heart is in the right place, other people’s opinions about you won’t matter.”
  27.  “Never allow yourself to be stuck in the past, nor worry about the future. Instead, live your life today with faith, love, and kindness for tomorrow may never come.”
  28.  “No matter how good you are to others, there are people who think otherwise. Never let that change you. Just continue to be good and love others as God loves you.”
  29.  “In any relationship, not honoring a commitment is a sign of disrespect.”
  30.  “Time is too precious to waste on proving yourself to others.”
  31.  “Wealth, fame, and power can never equal the joy that comes from serving others.”
  32.  “You can be the instrument for others to see God’s goodness.”
  33.  “If you are passionate about what you do, you are unstoppable.”
  34.  “Being content doesn’t mean that we stop growing and hoping. It simply means that we’re happy and grateful for every blessing.”
  35.  “The best way to feel rich, happy, and abundant is to count all the gifts, blessings, and opportunities you have that money can’t buy.”

While it is true that each one of us has a different journey from one another, we cannot deny the fact that we can also learn from each other’s experiences. My intention for sharing these quotes is to remind people of how wonderful life is. With all its highs and lows, life can be a beautiful journey if we choose it. 

Which one of these quotes can you relate to? Comment your answer below.

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The Basics of Growing Your Sales Career

“You are the best person who can help yourself best.” This is one of the statements I keep repeating to myself since I was a teenage boy laden with difficult life situations until now that I am working on my life mission.

Whether you are struggling with an inner battle with yourself or experiencing difficulties caused by outside forces, the decision to allow such challenges to bring you down is with you. This mindset helped me in all aspects of life, most significantly in my career as a salesperson.

When I struggled to obtain the required sales results in the past, I helped myself move forward and be better by first deciding to do whatever it takes to improve my character and skills. I learned and kept learning throughout the years because I chose to and accepted the different lessons that can help me. Here are the most significant pieces of knowledge that I decided to follow and, in turn, helped me be better in my chosen career:

  1. Find your one thing and put your 100% energy into it. So many of us have tried saying yes to a lot of things and opportunities. We believe that if we have more things to do, the better. That is why we keep on adding tasks as we go along. We should learn to subtract something from our plates and focus on one thing at a time. Going small in what we do and putting our energy into it will help us achieve what we want. If we direct our energy and time to many things simultaneously, we only get minimal results. Learn to say no to be busy and say yes to be productive.
  2. Focus on your mission, not on the commission. It is sad to say that many salespeople enter the world of sales solely for the commission. Their actions make people feel that they intend to gain money and not fulfill their supposed purpose as company representatives. This type of salesperson usually can’t connect with the buyers because the heart is not in the right place. Inadvertently, buyers are left to feel that the transaction is favorable to the salesperson but not to them. As I always say, selling is a transfer of feelings or beliefs. Focus on your mission, and commission will follow naturally.
  3. Have strong self-discipline every single day. A lot of salespeople don’t achieve what they want. Not because they are not able, but because they don’t have self-discipline. For example, we should not only be working hard when the deadline is close or when somebody is watching us. Instead, we should be working regularly and productively to achieve our goals consistently – every single day. It does not mean that you cannot relax. It only means that you should use your time wisely, set a daily goal, and do whatever it takes to accomplish it. Remember, your self-discipline plays a significant role in your success.
  4. Build harmonious relationships with your valued clients. We should not only be friendly when we are still convincing them to buy or avail of our product or service then become cold when they finally do. Our clients buy because they trust that we will help them when they encounter difficulties with the product or service. Leaving clients to figure out things about the product or service on their own or waiting for them to contact us for whatever they need will make us unreliable, untrustworthy, and not an expert. Communicate with them regularly.
  5. Keep learning new things and improving yourself. Whatever information we know now may still be true but no longer applicable tomorrow. The skills that we use now may no longer be practical the next day. If you are still having a hard time selling your product or service using your old strategies, try to learn something new and make it work for you. We need to keep updating ourselves with further information and skills and engage ourselves in training to upscale our knowledge and skills. Learning and improving ourselves must never stop.

You may accept all these pieces of advice or not. The decision is yours. No matter how much knowledge and skills we learn from other people, it will be up to us to accept those or not at the end of the day. But, I got life-changing results when I applied the above learning in my life. I hope that it will help you, too. Will you allow me to help you through these recommendations?

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8 Life Lessons I Find Most Valuable

I have always heard people say that life is hard. For me, life is easy, but living is hard. There are different reasons as to why I say that life and living are such. From childhood until now, I have encountered varying difficult situations that I deem very challenging and disheartening. 

These circumstances, however, helped me to transform into a stronger person. I overcame each difficulty by allowing the lessons that the different people of my life taught me to guide me. Throughout my life, I have acquired great opportunities of learning from these people. Here are the top eight lessons I value that led me to live my life the way I do now:

  1. Always do your best in everything you do.  If you perform each task at 100% level and consider every single day as your last day here on earth, no matter what you do, you can guarantee that you’re doing things excellently. Even when you fail, you will feel less disappointed because you know that you have done your very best. There will be no regrets or what-ifs at the end of the day. 
  2. Never forget the people who influenced and helped you to be where you are in life. You can only indeed be happy with your achievements when you give credits to the people who aided you in reaching your goals. There’s no such thing as self-made success. We succeed because of the help of other people.
  3. Give and help without hesitation. Giving will not make you have less; instead, it will fill your heart with a sense of fulfillment and happiness. No matter what ideas, things, support, care, time, or how much or how little you can give, you always have the power to touch the lives of other people, and you can influence them in ways possible.
  4. You can’t please everyone. Whatever good things you do, there are always people who don’t agree or appreciate your ideas, opinions, or efforts. Therefore, avoid getting affected by negative comments or criticisms about you, and focus your energy on people who love to support you.
  5. Do not be ashamed of having weaknesses. No human being is perfect. Instead of sulking about it, embrace it and focus on turning that weakness into a strength. Use it as your testimony someday to inspire people.
  6. Self-discipline is a must. Without discipline, you will acquire nothing you dream of achieving. The knowledge and skills you have can only be put to good use when you have the self-discipline to use them consistently.
  7. Be responsible for your life. Instead of blaming people or circumstances for your misfortune, work on alleviating yourself from the difficulty you are experiencing. Remember, your results come from your own decisions and actions.
  8. Always be a learner and an action taker. We all know that life is a never-ending process. The more you learn, the more you realize that there are so many things you do not know. Therefore, the more you learn, the more you will grow. When you learn, make sure to apply the lessons and maximize them to fulfill your mission here on earth.

Living by these lessons, I experience a lesser surge of negative emotions. I can appreciate the beauty of life and the different experiences in it. Life is not perfect, but you can make it an incredible journey. Embrace and apply the lessons that life wants to teach you.

What lessons do you value in your life? Please feel free to share in the comment section below.

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5 Things to Do to Ensure an Effective Online Training

Before the pandemic, I was never really keen on conducting training online though I believe that learning could occur through any medium. However, I have to accept the inevitable and pivot in that direction to avoid getting stuck, waiting for things to go back to normal. 

Was the transition easy? Definitely not. Change, especially sudden and radical, is never a piece of cake. The transition from in-person to online training required a lot of courage, patience, and commitment. It is not easy but successfully doing it is not impossible.

For those who wish to conduct online training, seminar, coaching, or meeting, you should put the following things into consideration to ensure achieving the goals of the activity:

  1. The medium (Zoom, Streamyard, Google Meet, etc.) and materials (virtual whiteboard, flip chart, virtual background, etc.) to be used should be secured, checked, and tested before the event. It would be unfortunate to discover that your Zoom application subscription, for example, can only accommodate 100 participants while your 500 participants are already in the waiting room waiting to be accepted. 
  2. There should be a thorough preparation of the content and delivery. Although you cannot avoid mistakes, you can lessen the frequency if you are well-versed about the topic and you practice the delivery. Equip yourself with related information that the participants may ask during the event. 
  3. Having reliable assistance from other people makes a lot of difference. As a host or trainer, you cannot possibly do all the small tasks successfully (e.g., accepting late participants, sending messages to participants) while the event is ongoing; you would be highly needing a teammate or teammates. The team can also help address participants’ concerns, especially if the host or trainer’s focus is on the main task.  
  4. Energy is a must. Getting the full attention of an audience is much more challenging in the online setup because of many factors, including distractions. The audience will most likely feel bored if the delivery is not energetic or enthusiastic. It is a transfer of emotion, so if you want to inspire your participants to participate, you have to give them 100% energy.
  5. Interaction should be encouraged. Many say that what people hear, they quickly forget. Yet, when they are actively involved with the activity, they will most likely understand and learn. Thus, it is vital to encourage the participants to participate in drills, share their thoughts or ideas, and ask questions. 

It is essential to focus on these factors to ensure successful online training, seminar, coaching, or meeting. Although it took my team and me several tries before we made our online training smooth-flowing and effective, identifying these factors made those challenging times all worth it. 

Do you think these can help presenters, trainers, salespeople, and teachers alike?

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4 Things To Consider Before Joining Any Training Courses

What do you usually expect when attending training courses or seminars? Do you expect to learn something or improve your skills? Or do you attend for the sake of obtaining a certification?

I am not discounting the benefit of obtaining a certificate because it has various purposes – mostly to the career growth of the person who obtained it. However, there are times when the participant neglects the main purpose of the training course or seminar. The main purpose is to educate or provide further learning and skills. I have encountered many professionals who just join a training course or workshop because it is mandatory or can give them additional credentials.  

More than the benefit of obtaining a certification, our end goal when attending training or seminar should be learning and improving our skills. After all, such programs are created to help people grow. 

Besides viewing training courses and seminars as tools that can help us improve or acquire new knowledge and skills than just a means to obtain a certification, we should also know how to make the most out of it. To use it fully to our advantage, we should consider the following before joining any training course: 

  1. Make sure you do not have the I-already-know-that syndrome. One of the reasons why some people do not take training programs or seminars seriously is that they think that they already know about the topics covered in those events. However, hearing or encountering such concepts or information in the past is not enough, especially if you have not applied those to make yourself and your work better. For example, knowing the information that exercising daily is best for your body does not lead you to have a healthy body unless you do it. Having this kind of mindset hinders you from getting the most out of a learning opportunity. My advice is to have an open mind, empty your cup, and develop a growth mindset before joining a training course. 
  2. Identify your challenges in your business, career, or life. Seminar hopping for me is really not advisable, especially if you are investing money in it. Ensure that you know what you need or what you want to improve on before investing time and resources into it. Therefore, before attending any training course or seminar, assess yourself and identify your current challenges or the areas you need to improve.
  3. Know the topics or lessons you will learn. After identifying your challenges or the areas you want improvement on, choose the training courses that will help you meet those needs by identifying the training topic. Take time to do enough research about the training program and ask questions for more clarifications for your peace of mind. 
  4. Make sure you are trainable/coachable. You have to know that a trainer or teacher can only provide you with the necessary knowledge needed to improve your skills. If there is no willingness on your part to learn, there will be no change no matter how hard the trainer or coach tries. Be ready to learn, relearn, unlearn, and be pushed. Learn to trust the process. 

Being a trainer for a few years now, I have met many people who have a misplaced view of training courses or seminars. I put this out there in the hopes of helping others to have a changed mindset. Use training courses or seminars as a tool to grow wholly.

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How I Found a Path to My Future in a Bookstore

          I have always been vocal about how grateful I am to the people who served as the bridge for me to be on this mission I have now. These people include the Laurus Enterprises team, who brought some of the world’s greatest inspiring individuals, motivational speakers, and professional trainers here in the country. From attending the National Achievers’ Congress that they organized to being one of the speakers of their recently concluded TakeOff Summit 2021, I can say that they have been a significant part of my journey. To say that I might have been on a different path now if I hadn’t known them is something I would not discount because it’s a possibility. For this reason, I am forever thankful that I followed the urge to visit the National Bookstore one fateful afternoon years ago. 

          When I was still working as a salesperson, I barely had time for other things because I was always busy entertaining inquiries, talking with clients, or conducting orientations. I barely even give myself time to breathe. Yet, one fine afternoon, I suddenly felt the desire to visit the bookstore across our office to buy some books. While I waited for my turn at the cashier counter, I saw this poster about the National Achievers’ Congress that would be held in Manila.  It included who the speakers were, and I saw that many inspiring speakers would be there. I got excited because I had always wanted to witness those speakers give a talk in person, so I took note of the details on how to register. A day after, I successfully registered.

          Through that event, I learned about the Millionaire Mind Intensive. MMI then led me to Quantum Leap, and the rest is history. I did not keep it a secret that these training events transformed my life for the better.  If I did not follow that urge to go to the bookstore that day, I would not have known about that event which led me to the other life-changing programs that the event organizer brought in the country. Then I wouldn’t be where I am now. I wouldn’t have realized that my mission is to help other people become champions in sales. 

2 Lessons I got from this experience:

  1. We should not take any moment for granted. Any little moment can lead to a big one. Everything happens for a reason indeed. When you feel an urge, do not ignore it. You feel that push because there is a reason. Believe in a force that is working to help you fulfill your destiny or purpose in life.  
  2. More importantly, be never afraid to take risks. You may feel that the situation you have back then is more comfortable than your current one, keep going still. Do not abandon your path right away if it gets more and more challenging. One thing can lead to another. Enjoy the process. See each step through. 

          Go with where life takes you. Trust God that He will guide you to where He wants you to be. Do not ignore signs or symbols no matter how small or simple they may be, and do not forget how you started and the people who helped you achieve what you want. 

 

 

(Photo by Stanislav Kondratiev from Pexels)

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5 Steps to Improve Your Selling Skills

         Many people, especially those who are my clients, usually ask me how to improve in the field of sales continuously. I have five significant pieces of advice, which worked for me since I was still starting in the sales industry until now, for those who ask me such a question. 

         The first is to attend training on sales. Different skills need to be learned and developed when you are a salesperson. So even if you are already an expert on your product, it would not be enough. Do not rely on the free training that your own company conducts regularly. Instead, take every opportunity to learn and relearn. However, do not limit yourself to learning from your usual source. You also need to learn from different mentors, especially if your current learning or strategy is no longer effective. Always remember that everything is changing, so is information. 

         The second is to implement the lessons learned from training right away. If you keep on attending different sales training sessions or programs but do not apply the learning right away, what is the use? You are just wasting your time and resources, not to mention the opportunities lost. When you expect great results from investing time and resources for sales training, remember that you are accountable for making those learning work. Your learning is like bullets – it cannot cause harm if it’s just lying around idly, yet deadly when used with a gun. 

         The third is to practice every single day. Since, as they say, we are creatures of habit, we must practice any new skills we learn regularly. More importantly, practice will make you get used to using a new skill and help you master it. One of the best ways to make sure you get to practice daily and master it is to do role-play with your colleagues, friends, or family members. Make sure also to use as many lessons learned from training in your day-to-day client interaction.  

         The fourth one is to build your self-discipline. If not all, most salespeople find it difficult to stick to a productive routine because they find it difficult or challenging. This challenge then leads to them neglecting whatever new knowledge or skills they got and fall back to doing what they are comfortable with, even if it is not working anymore. Being consistent in producing excellent results in sales entails commitment – commitment to keep moving and improving. Teach yourself never to give up when faced with challenges and never get distracted by other fleeting things. 

         The last one is to work with your mentor. I will never get tired of repeating this advice to whoever needs it. We all need people who understand how the sales industry works to guide us. We need experts to teach us how to become effective salesperson, and how to serve clients better. We don’t have all the information that answers all the questions about such. But, there are people who have the expertise in each of these aspects. We need them to help us. We need them to teach us. We need them to guide us. We need to work with them. We need to be pushed by them and be able to witness our true potential in the field of adding value, solving people’s problems, and helping them get what they want.

         If all these pieces of advice are followed consistently and religiously, I can guarantee that you will be a great salesperson and a champion in your industry. If you want to see an improvement in yourself as a salesperson, are you ready to take on this challenge? 

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3 Pillars of a Successful Salesperson

Selling, just like most skills, is learnable. There are books, seminars, and training that one can engage in to acquire knowledge and hone it. However, these materials or means do not suffice for someone to be successful in sales. One must first possess some things before getting into it, and even develop to stay there.  

In my years of sales experience, I have truly learned a lot about the art and skills of selling from colleagues, leaders, mentors, and even renowned international trainers. While continuing the journey to growth in this field, however, I needed (and still need) the following for me to have a direction, stay on track, and fulfill my vision:

  1. Unstoppable Passion. Passion fuels us to be persistent amidst all the challenges we encounter in our work line. Without passion, we will more likely give up easily. It gives us energy. Passion typically serves as the compass of some to go in a specific direction. Some discover it early, but a lot of people find it a bit later.  
  2. Firm Self-discipline. Human as we are, we are prone to distractions. This fact is the reason that we need to develop firm self-discipline. We can overcome distractions when we know how to control ourselves from getting lost in those. With self-discipline, we can go back on track when we become unbalanced for a moment. Successful people, who consistently achieve success in what they do, definitely did not just happen on their accomplishments. They paved their way towards each success by painstakingly following what needs they need to do.  
  3. Positive Attitude. In school, we learned that before our body can carry out any action, we think of them first. That is why when you think you can’t do something, it becomes a reality. In short, you sabotage yourself every time you think negatively. In selling, there are no amount of training and sales techniques that can help us sell if in our mind we are already doubtful. We always have to maintain a positive attitude. 

Being successful in sales requires all these and continuous learning because we can only become the best in what we do when we are at our best self – heart, mind, and soul. When we think about it, this also applies to any field of specialization. Whatever career path or whatever our calling is, we need to help ourselves grow in it, continuously burn with passion, maintain self-discipline, and muster positive attitudes. When we have all these, we find fulfillment in what we do because we know we are doing the best we can. Not even money can give us such. Don’t you agree?

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4 Questions to Ask a Prospective Business Partner

Have you seen the news about people getting scammed by their so-called business partners? I have heard a lot about this case in the past years, which disheartened me. Seeing others getting cheated and losing their life savings because of it, I somehow become skeptical. However, as I continue to grow in my personal and professional life, I learned that I could prevent such from happening. It really pays when you continue to learn and equip yourself. 

Before starting a business partnership or a joint venture, all parties involved should be on the same page to avoid future conflicts. Besides the financial aspect, there are other essential things to be considered.

For me, it is vital to find out your prospective partner’s goals or mission first. Check if your mission or goals are the same or similar to that of your prospective partner. Not knowing about each other’s goals may lead to a conflict of interest and dissatisfaction. It is also essential to understand why that person is doing it – is it for personal gain, or is it for service? If your mission is to serve others, it would be best to work with people who have the same heart. 

It is also equally important to check the values and ethics of the person if it is similar to yours. Regardless of the kind of business you are in, you should do it to make other people happy or make their lives better. Thus, it would be best if you were doing business conscientiously. If you are to venture into such with another party involved, it only fits to check if they value integrity over income the most. Not securing this aspect before diving into the partnership will possibly compromise your business or your morality in the future. 

So here are the questions you should ask your prospective partner before deciding to collaborate or partner up:

  1. Why do you want to partner with me?
  2. What is your goal?
  3. What is your mission in life?
  4. What is your definition of success?

Their answers to these questions will give you an idea of the other parties’ priorities, preferences, and values. 

Even people who belong in the same family or group of friends have different goals and values, so we should not use kinship or affinity as bases when venturing into something crucial, such as business, with someone. In fact, if that partnership does not work because of the differences you have, it will ruin both your business and your relationship with each other. Therefore, we have to be practical and decide wisely. 

Do you agree with this?

 

 

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6 Morning Habits That Help My Productivity

I am the kind of person who loves systems. I do not just go with whatever goes my way in my day. Although I accept the fact that nothing is certain in life, I still love to organize. That is why establishing a routine comes easy for me. 

I also believe that success is not accidental. One needs to have a lot of self-discipline to reach their goals in life. Self-discipline includes developing healthy and effective habits and getting rid of bad ones. 

When I started in sales many years ago, I had many unhealthy habits, such as checking my phone when I wake up in the morning. Although my intention for doing so was work-related, I realized that it was not a good practice. Instead of having a fresh mind in the morning, I immediately became bombarded with work-related information and worries. My day would often turn out to be very stressful and a bit unproductive. 

A change took place in this aspect of my life, just like other significant aspects of my life, when I started to attend personal and professional development training and seminars. All of my trainers and mentors recommended a change in habits and routines for growth and development to be possible. I definitely took all of those teachings by heart. I do the following routine that is inspired by the book of Hal Elrod, The Miracle Morning. 

  1. When I wake up, the first thing I do is to stay still while either lying down or sitting on my bed. I usually spend 10 to 20 minutes in that position while talking to God quietly, and taking in the fact that I am awake on a new day. Whatever I feel physically or emotionally at that moment, I always talk to God about it rather than complain and sulk.  
  2. When my senses are finally fully awakened, I start to visualize my day – what I plan to do and what I want to accomplish. I do it by writing down the goals I have for that day. When I do this, I always feel motivated to act because I have a clear direction regarding what I need to do. 
  3. After visualizing my day, I write a journal containing all the things I am grateful for on that day. This habit helps me maintain a positive outlook on life every day because it reminds me of all my blessings in life. 
  4. After writing my gratitude list, I declare what I want to be and have – good health, a positive mind, a grateful heart, and more. This act is not just a mental declaration. I declare everything verbally and repeatedly. 
  5. To inspire me even more, I allocate 10 to 15 minutes to read books that help my spiritual, personal, or professional growth. I find this particular habit very handy, especially when I need an idea or information about a project. Sometimes, I would even stumble on words of wisdom that I never thought I would need but eventually do.  
  6. After priming my inner self, I then proceed to exercise. This activity completes the perfect morning routine for me because my body becomes energized after. It becomes ready to take on the challenges for the day. 

These habits thus far are the most effective ones in helping me in being productive every single day. I am not saying that these are perfect for everyone because we are all different from each other, but these are worth a try. 

How about you? What are your morning habits? Are those helping in your productivity? 

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4 Mentalities That Hinder Learning

We have numerous sayings about learning being a lifelong process. It is a notion that possibly no one disagrees with because it is evidently true. However, even the people who claim to believe in this statement have a challenge in following it. For instance, have you encountered people who are fond of joining seminars, courses, or training events for either personal development or professional development yet do not display significant improvement afterward? 

While not all of the contents of such courses or training events may be useful, for sure, there are nuggets of wisdom that one can get from those as they are designed for that purpose in the first place. No matter how many training and courses we attend, we cannot use those if we do not rid ourselves of the hindrances to learning. What are these hindrances? The barriers that keep us from learning include the following mentalities that we possibly have:

  1. “I am intelligent.” This statement is the same as the infamous I-know-that line. When a person is heavily confident that he knows a lot of knowledge and is defined as academically intelligent, that person will most likely have difficulty learning more. When one has this confidence that he knows a lot or everything, he unconsciously refuses to accept the knowledge that is different from what he was initially taught.  
  2. “I am better than you.” Although humans being imperfect is generally accepted to be accurate, people still tend to expect teachers or mentors to be perfect. As a result, the valuable lessons are overlooked when one observes a weakness in the teacher or mentor. We hinder ourselves from learning when we see or observe that the one teaching us has flaws that we think make them unreliable, especially if we are strong in that area. 
  3. “I already achieved success.” Many people tend to rest on their laurels or stop improving themselves once they achieve a win. This mentality hinders one from learning because complacency takes over. If one is complacent, learning is never a priority. 
  4. “I do not see the need for change.” This mentality follows after one achieves a particular win or success. Willingness to learn new things tends to stop for a person with this mentality because, the knowledge or skill that he has worked. 

If a person has these mentalities when trying to learn, he will not achieve the goal of learning. The responsibility of teaching falls on the teacher’s shoulder or mentor, but learning is the student’s responsibility. When one is equipped with knowledge and skills yet hindered by his negative mentalities, learning is impossible. Knowledge can only become useful and powerful when applied. Real learning only takes place when we are ready to unlearn or relearn. In other words, when our minds are open. 

Do you agree with this?

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5 Ways to Prevent Stress

I have observed for a long time now that people tend to become extremely stressed when the first month of every year comes. It’s like people become frantic to make a lot of things done. Should this be how we start the year? Aside from careful planning and goal setting, we should also learn how to consciously rid ourselves of stress, or even prevent it from sticking to us. Why? The answer is simple. Stress makes us less productive. So here are some tips on how we may be able to prevent ourselves from getting unnecessarily stressed:

  1. Perform tasks one at a time – avoid multitasking. Why does doing tasks one at a time prevent stress? It is because when we do more than one thing at once, our mind becomes overloaded. Our thoughts become mixed up. This will then result in confusion, errors, or delays, then inevitably stress will immediately take over. On the other hand, if we stick to completing one task at a time, we can focus all our energy and mind on the task at hand with no other distracting thoughts. This will then result in the task being finished faster, and for another task to be started. When this is the case, would we feel relaxed or stressed? I bet we all know the answer.
  2. Get enough rest every day. Have you ever tried waking up in the morning feeling very tired and not wanting to do anything? While there can be several possible reasons for such feelings, the most common one is not getting enough sleep. If we already feel that way in the morning, what do we expect the rest of the day would go? This feeling would lead to a lot of consequences such as unfinished tasks, and a hot temperament. Needless to say, not having enough rest will lead us to stress.
  3. Energize yourself by eating healthily and exercising constantly. Based on personal experience and from others’ experiences, eating healthy food can boost our mood and energy as opposed to eating unhealthy foods. When we eat unhealthy foods, we tend to become sleepy and less energized. On the contrary, we feel refreshed and energetic when we ingest the right kind of food. This has a similar effect on our body as exercise. Although we become sweaty and almost breathless after exercising, we can feel that our muscles become more alive as the tensions that build up was released.
  4. Take a breather from time to time. We sometimes think that a productive day means being able to work on a lot of things nonstop. We often fail to realize that when we push ourselves to continuously work the whole day, our minds and bodies become weary and less efficient. Despite the seemingly endless tasks we may have, we should always take even a short breather every day. We should always take the time to go on break to refresh ourselves. Taking a breather is not only a way for us to regain our strength, but also a way to rid ourselves of possible unhelpful thoughts building up in our minds.
  5. Embrace the fact that there are things you can’t control. Of course, there are things that no amount of planning or concentration can solve. Some things are out of our control, may it be because of natural causes or human intervention. This is a fact that we need to accept. What we can control is how we respond to such inevitable situations. If we try to control it, we are just unnecessarily adding stress to ourselves. What we should do is do what we can on our end and let it go.

“Life is what you make it.” ~Eleonor Roosevelt

While it is true that we have no hold over a lot of things or happenings around us, we have control over ourselves. We can help ourselves or condition ourselves to do what can result in something good or better. We have to choose to help ourselves rather than giving in to negativity.

Do you agree?

 

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3 Reasons to Invest in Training in 2021

“You must take personal responsibility. You cannot change the circumstances, the seasons, or the wind, but you can change yourself. That is something you have charge of.” -Jim Rohn.

While the arrival of a new year gave everyone new hope, the fact that the world is still experiencing the blows of 2020’s challenge cannot be ignored or discounted. Do you make this as an excuse to be idle once again? Do you use this condition as a scapegoat to fall back to laziness? 

The fact that you survived a deadly pandemic is enough reason to believe that you ought to continue working on your life’s purpose. For that reason, you must refrain from acting like you are a helpless victim of the situation and start adapting to it instead. After all, humans have the one most crucial ability needed to cope in a changing environment – the ability to think. As a human gifted with such capacity, you can direct and redirect yourself and overcome adversities.

Redirecting here means changing your steps to achieve still your goals aligned with your mission. One of the things you can do to shift is to engage in learning and training. While you may be held by varying reasons not to invest in such at the moment, here are the top reasons why you must:

  1. A new season requires a new you. The pandemic, which remains a challenge until now, caused a change in our condition as a whole. Things are now done differently, like interacting with others. This change alone affects a lot of industries, like sales and business. To address the challenges that result from this change, you need to change a lot in yourself. You can make these happen through learning and training.
  2. Knowledge can become obsolete. This truth is undisputed ever since, and even more so now. There is a lot of information that can no longer be considered applicable because of the pandemic and the changes that came with it. The same applies to the knowledge and skills that you acquired in the past to address specific situations. You might have realized by now that you can no longer use some of those. Thus, you need to learn the competencies that can help you address the new challenges that come your way. Where else can you acquire these competencies but from the people who have dedicated their time to devise new ways around each challenge. Take selling as an example. Industry experts have already come up with new marketing strategies that work in this kind of situation. Thus, you have to learn it from them by attending training programs about it.
  3. You are on a mission. If you are on a mission, you must know that it is more significant than your circumstances. It would be best if you do not allow any setbacks to stop you from fulfilling that mission. So, if you want your approach towards your mission to be effective, you need to learn the necessary knowledge and skills and train how to use them accordingly. 

Whatever industry you are in or whatever mission you have, you can only do better in it by equipping yourself. Please do not waste time complaining or blaming others for the challenge we are all experiencing now. Instead, focus on adjusting yourself to rise and overcome the adversity. You know what to do. Are you up for the challenge? 

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Top 2 Common Mistakes of Salespeople

A new year has finally taken over. Most of us, salespeople, have been preparing to have a better start and a smooth journey throughout the year. Although there are still restrictions due to the community quarantine, everyone is already gearing up to perform exceptionally. As helping salespeople elevate their results is one of my missions, I ensure to make them aware of everything that may affect their sales. Some of the things that salespeople need to be mindful of are the mistakes they are unintentionally committing and how they handle their sales transactions and results.

Here are the top two common mistakes that a salesperson usually commits without realizing the consequences each have:

  1. Lack of belief in one’s own product or service. The most common mistake of a salesperson is the lack of confidence in what they are selling. Some salespeople believe that the products or services they offer are expensive or too much. In this case, right after the salesperson asks for the client’s answer or commitment, the latter would typically say, “The price is too much.” Why is that? It’s simple! I learned over the years that selling is a transfer of feelings or emotions. In other words, if the salesperson believes that the product or service is expensive, the client would feel the same way. In the same premise, if the salesperson fully believes that the product or service is very attainable, that they would buy their product, they will easily convey that belief or feeling to the clients. There are also instances where a salesperson says what he or she needs to tell about the product. Yet, there is no sign of conviction of the product’s benefits in presenting the product to the prospective customers. As a result, the salesperson killed the sale.
  2. Not owning the same product. Another common mistake of a salesperson is selling but not owning or experiencing the product. In other words, for a salesperson to convince or persuade a buyer to own the product he or she is offering, he or she should know what it feels like to own it. How would you describe the feeling of driving a car to someone when you don’t even drive or own one? Or how would you convince someone how important securing the lives of people is if you are not insured yourself? Again, selling is a transfer of feelings. To be an effective seller, a salesperson must share his or her personal experience and the concept of what he or she offers, not the product or service itself. Indeed, you cannot give what you do not have.

Some salespeople think that these are trivial reasons for dropping sales, but on the contrary, these have a significant impact on one’s sales results. Regardless of the quality of the products or service offered, the selling techniques used, and the person’s tenure in the sales industry. If a salesperson does not believe and see the value of his product or does not even know the feeling of owning the product, it would be a struggle to sell it to customers.

Do you agree with these? Let us know your thoughts by leaving a comment below.

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Read more about the article 5 Things to Do Before the New Year Starts
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5 Things to Do Before the New Year Starts

Aside from purchasing a planner and brainstorming for resolutions, there are more important things we need to prepare before we welcome the new year. Yes, I know it is quite difficult to plan when we are caught in the holiday celebrations and fun but we need to balance it out and make sure that we are physically, mentally, and spiritually ready to face 2021. Although we can never have certainty in life, we can have excitement and energy when we know that we took actions that would help us tread the journey awaiting us. So here are the things I suggest we do before the first hour of the new year strikes:

  1. Set goals for your personal and professional life. Setting goals is best done before the new year starts because it will allow you to maximize the first month. When you already know your goals, you will already know your plans of action and when you’re going to start them. When planning is done before the new year starts, the first month can already be utilized for taking action. 
  2. Equip yourself with the necessary skills to achieve your goals. The mindset that we usually have when the year is about to end is days off and fun, that is why we no longer want to think about anything concerning work or business. I believe, however, that the end of the year is the best time to prepare ourselves for the goals and challenges. This can be done by identifying first what knowledge and skills we need to have to achieve the goals we have set, then finding the right action that would enable us to acquire such knowledge and skills. Isn’t it better to start the new year fully equipped?
  3. Put a closure to the things that made you unproductive. In the previous blog, I have included on the list of things to do before the year ends the identification of the reasons why we have not achieved some of our 2020 goals. This process can show us the habits or routines we have that contributed to our inability to achieve certain goals. If we can identify such unhelpful habits or routines, then we have to start working on letting those go before the new year.
  4. Start new habits that will help you achieve your goals. Besides ridding ourselves of nonsensical habits, we should also start new ones that would help us become more productive, and make us more capable of accomplishing our goals. Since it is said that it takes days to form a habit, we should start developing the habits we want to keep for the new year before it starts so that the first month will not be wasted on adjustments. 
  5. Revitalize yourself to be ready for what you are about to do. The current year brought us different types of stresses which made us exhausted not only physically, but mentally, emotionally, and spiritually. For most of us, it extracted a lot of energy. For this reason, we need to allocate ample time to rest our body, mind, heart, and soul. This can be done through meditation, exercise, and a healthy lifestyle. 

If there were goals that did not materialize this year, the new year will be another chance to work for them. We may not know what the future holds but we should not just wait for it to unfold without physically, mentally, emotionally, and spiritually preparing for it. We should have a clear direction, tools, open mind, and courageous heart when we set out on a new journey. The above suggestions are some of the ways that would help us obtain these essentials. 

Do you think these are important? Or should we just go with the flow? 

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5 Things to Do Before the Year Ends

Many people would agree that this year is the most challenging one so far because of the fear and uncertainty caused by the pandemic. Despite the hardships and pain that it brought to most of us, we all did our best to survive and thrive. We did our best to move forward by finding alternative ways to make things work even if it means trying something new and uncomfortable. A few more days and the year 2020 will finally come to an end. We are all hopeful and looking forward to the new year, but before we welcome it, here are things we should do first: 

  1. Write a gratitude list. Despite the challenges we faced this year, we surely have a lot to be grateful for. To be reminded of our blessings, we have to count them and write them down. Before this year ends, we need to have a gratitude list.
  2. Assess our 2020 results. Another important thing to do before the year ends is to check the status of our relationships, finances, health, and other important aspects of life. Are we happy about our health or lifestyle? Are we still connected with our family and friends? Did we spend more than what is necessary? These are important questions we need to ask ourselves to assess if we got the results that we desire. 
  3. Make a list of all the things we have achieved this year. Aside from taking note of our blessings, it will also help us feel motivated to face the new year if we list all our achievements, may it be big or small. 
  4. Thank the people who made a positive impact on our life. We should reach out to all the people who helped us get through the year in any way. Expressing our gratitude to them is our way to help them realize their achievements this year as well. Let us be one of the reasons they could still appreciate the year that was. 
  5. Know the reasons why we have not achieved our other goals. When the year started, we might have set goals that became impossible to see through because of the global crisis we experienced. We should list those goals down and specify the reasons why those were not materialized. This piece of information will help us plan better for the new year. 

Nobody might have expected this year to turn out this way, but it gave us a lot of lessons and made us stronger, more resilient, and more resourceful. It brought out the best in many people, and it was a year of enlightenment. It is only fitting that we end it the right way so that all that we have learned will be applied in the next year. 

What do you think about these?

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Read more about the article 5 Reasons Why We Are Not Getting What We Want
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5 Reasons Why We Are Not Getting What We Want

Why is it that we seldom find people who are fulfilled because they got what they want? I just recently found out the answer to this question.

In this life, we play a certain role. We have a set of responsibilities, and we do the necessary things to survive. We do these because we need to sustain ourselves for us to be capable of achieving what we want in life, which, usually for most people, is success. Success does not necessarily mean wealth, fame, or career. It could be a happy family life for some, or a simple laid back lifestyle for others. Regardless of what success looks like to each of us, it can’t be achieved if: 

  1. We don’t set goals. Not having a goal is undeniably the top reason why we don’t get what we want. Goal entails the specific things that we need to obtain, perform, and complete for us to get closer to what we want. If our plans of action, steps, strategies, and methods are not clear, we would not know if what we’re doing would yield results that would bring us closer to our success. 
  2. We care so much about what others say or think. Minding other people of what they say or think about us can make us a danger to our own selves. For instance, one person’s success means gaining financial stability or establishing his own business empire but some people close to him would always say that money is the root of all evil, or rich people have the most tendency to be evil, so he does not pursue his goals towards the success he wants. In other words, he sabotages his own success because he doesn’t want other people to think negatively about him.
  3. We are afraid to take risks or fail. Either because of a past failure or disappointment, we become overly cautious and cynical on investing our resources, our time, and our feelings on things, experiences, or people that may lead us to get what we want most in life. Risks and failures are facts of life. In fact, a life journey is not meaningful without these. If we keep on playing on the safe side, how can we get what we want when it is on the other side?
  4. We want to be ready before we go for it. We often intentionally miss opportunities that could have led us to where we want to be because we think that we need to be perfectly ready and equipped before starting our journey. We need to understand that experience is the best teacher. We can use the knowledge and skills we acquired through education, but we wouldn’t know the effectiveness unless we apply them in the real world. We have to prepare, yes, but we are not expected to be perfect before we start going after what we want.
  5. We don’t focus on one thing. A lot of people believe that doing a lot of things at the same time can make success more possible because if one doesn’t work, one might. However, isn’t energy stronger when focused than when dispersed? Therefore, it is important to set goals that would lead us to the success we want and set our focus on accomplishing those one at a time. We should muster self-discipline enough to keep our eyes on our vision, not on other unimportant or unnecessary things.

If you are at a point in your life when you are confused why you just can’t make that ultimate dream happen, ask yourself these questions: did I set specific goals? Am I allowing myself to be affected by other people’s opinions? Am I willing to take risks? Am I afraid to fail? Did I work on getting what I want? Was I always distracted?

The answer to our question of why we are not getting what we want lies in us. 

Do you have any of the above tendencies? Share your thoughts.

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5 Practices I Do to Cope With Hectic Schedule

I always say that passion is the reason why I do what I do, which is to train, coach, and motivate others for them to become champions not just in sales and business, but also in life. It is also what drives me to maintain a high level of energy in all the training I conduct. Nevertheless, I do not neglect the fact that my body has its limits. It is for this reason that I follow this set of ‘yeses and nos’ when I have a series of training events:

  1. Yes to more rest. Speaking with, coaching or training people may not be as physically taxing as working all day under the sun or carrying heavy loads, but it is definitely mentally exhausting. When I am mentally exhausted, my body becomes affected as well. Hence, I allow myself to catch up on sleep during my free time. In fact, I would prepare for training for many hours and days but I dedicate the one hour before to relaxing or sleeping so that I feel refreshed when I start. For this to be possible, I always make sure to plan and avoid procrastination.
  2. No to sweet foods and cold drinks. No, I am not saying that I do not eat sweets or drink cold beverages because I still do. However, I especially avoid these treats when I have training schedules because these will trigger sore throats and other related problems. Instead, I drink hot ginger tea with lemon even while in training. I also drink a lot of lukewarm water. This is quite challenging to me, being a lover of sweets, so I avoid dining out and stocking on sugary snacks when I have training schedules.
  3. Yes to exercise. Although I generally feel exhausted after each training session, I still do exercise because days, when I am busiest, are the days when I need it the most. Tony Robbins said that “motion creates emotion”, and I agree with him on this highly. When I fail to take a walk or do exercise, I always feel tired and less energetic. On the other hand, I feel pumped up and energized every time I do so. Having a full schedule is the reason to exercise, not an excuse not to, and since it helps me maintain my energy, I always make an effort to include it in my daily routine.
  4. No to being a superhero. There are people who, because of their goal for perfection, tend to do everything on their own. This is not because they don’t trust others, it is just because, since they know the task well, they can be assured that it will be completed successfully. Well, I was one of those people. Fortunately, I came to learn and realize that being such will drain me out fast, and make me inefficient. Accordingly, I let go of and delegated the tasks that I know others can do for me, and even better. Yes, there is a monetary value in exchange for it but gaining more time for the more important matters is priceless.
  5. Yes to consuming more motivational content. As my energy reserves get empty after coaching or training, I fill myself up again, not just by eating or exercising, but also by watching or listening to the contents of motivational speakers, especially those who share the Word of God. This really does wonders to me because I can always feel my weariness dissipate when I become filled with positivism. Thus, I made this practice part of my day. When time is limited, I play a piece to listen to while I eat or exercise.

These are the practices that help me keep my energy up even at times when I have multiple speaking or training sessions every day for a number of days. Some of these may be very simple but all of these are vital for my health, and well-being as a trainer. Although I generally have a positive outlook and a lot of enthusiasm, I would not be able to sustain such if I do not take care of myself holistically. 

If you are someone whose profession involves teaching, presenting, selling, or speaking, I hope you find these practices beneficial. Otherwise, let me know what you think and suggest. 

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How I Sustain These 4 Important Relationships

What do you consider as your priceless treasures in the world? Without any hesitation, I would really say that my greatest treasures are the relationships I have and keep for without these, everything that I do and achieve will be meaningless. Needless to say, if I am very careful with the material things that I have, I am especially protective of my relationships. Although maintaining such relationships is a challenge particularly when these people have different values and viewpoints from me, I do not use it as a reason to neglect them. Every relationship is two-way, so it is my responsibility to keep it working as much as the other person’s. With this in mind, I do whatever it takes to maintain the following roles with the people that matter:

  1. A trustworthy spouse. I always make sure to have open communication with my wife. Among all other acts of love, being transparent is the primary act that I maintain in my relationship with my spouse. I treat her as my other half who, aside from God, must know everything about me, what I think, or feel, and what is going on in every aspect of my life. And, like how open I am with her, I also make her feel safe to be open with me. In other words, as simple as it may seem, our open communication with each other is the foundation of the trust we have in our relationship. It is what keeps us grow together and not apart.   
  2. A supportive family member. Even though I live away from our families with my wife, I do my best to make our families feel loved by making an effort to communicate and support them in any way I can. For me, distance should not be a hindrance to making loved ones feel loved and cared for.
  3. A reliable friend. I may not be able to meet my friends often, but I make sure that they can rely on me to listen to them, offer them pieces of advice if they need some, and help them in whatever way I can. Regardless of my busy schedule, I also do my best to meet them when they need me or even just to catch up.
  4. An encouraging coach. The relationship I want to maintain with my teams and valued clients is not the typical one since they have become a part of my life, and they allowed me to be part of their respective careers. They have become a family to me. This is the reason that I constantly communicate with them and continuously motivate them.

Above all else, my relationship with the Creator is the number one key that helps me make these different relations sustain. As a human being, who sometimes fall short in understanding the differences and shortcomings of other people, I can only turn to Him to enlighten and guide me to do the right thing and have more patience and love in my heart despite it all. More importantly, since I can’t control how they think, feel, or react, God is the only one whom I can rely on to guide them the way He does with me.   

I am not claiming to be an expert in keeping relationships nor am I saying that I handle each perfectly. The message I want to deliver here is that we can find ways to make the different relationships we have work. 

How about you? How do you sustain your relationships? Feel free to share your experience or thoughts in the comment section below.

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Why We Should Accept that Everything Happens for a Reason

A few nights ago, my wife and I went on our evening routine of strolling around. After a couple of rounds around our subdivision, we decided to rest on one of the benches on the clubhouse’s lawn. All of a sudden, she asked me the details of how a past situation of mine came to be. Although she knows my story, my wife did not thoroughly know the specifics of the experiences I had in the past. So I recounted to her all the details leading to that situation I was in, including the people who somewhat used their influence against me and my goals in life at that time. While recalling those people, I suddenly realized how instrumental they were for without their interference, I would have achieved the goal that I had then. I would have been pursuing a different career. This realization amazed me that I told her, “Wow! I should be thankful to them for the hardships they caused me then.” 

This example strengthened my belief that life doesn’t happen to us, but it happens for us. Everything happens for a reason. In a previous blog, I shared why rejections should not be treated as a sign to stop doing what we are supposed to do. This time, I am sharing why we should not despise or condemn the people or happenings in our past that caused us rejections, disappointment, suffering, or pain. 

  1. Without challenges, we will not see a need to persevere. Wisdom is gained through real-life experiences. If everything we need and want is freely given to us without much of an effort, what would we need knowledge, skills, or strength for? Difficult situations compelled us to adapt or be resilient while gaining experiences that gave us competencies to overcome similar challenges in the future. 
  2. We could be meant for a different path if no matter how hard we labor, we are hindered from achieving our goal by an unaltered opposition. We need to acknowledge that, although we have the will to choose, we are meant to fulfill a purpose or plan that is greater than our own. We are not given a direct order or instruction as to what this purpose is, but we are being prepared for it and directed to it through the different challenges that we encounter.  

Therefore, we should not be angry nor discouraged if the odds are not in our favor for everything truly happens for a reason. All experiences are intended to give us lessons that would shape us to become the person needed to fulfill the mission we are meant to carry out. Now, if we think about it, we actually should not sow grudge and contempt in our hearts towards the people who hurt us or caused us pain. They were necessary so that we may become capable to accomplish our purpose. My wife even joked that she’d contact those people so she can thank them since we would not have met if not for them. I couldn’t agree more.  

 

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MME: Why This Is a Dream Experience

I surely have a lot on my list of dreams. One by one, these dreams have materialized with God’s grace. The most recent one that happened was my speaking engagement in the Millionaire Mind Experience (MME), a preview of T. Harv Eker’s Millionaire Mind Intensive program, that was conducted by the number one event promoter in the Philippines, Laurus Enterprises. 

After the first time that I attended the program, I got encouraged to continue learning, and even attend the same event over and over. This past 3 years, I have been crewing the event and serving both trainers and participants as a way of giving back what blessings and wins I obtained because of the program. 

Last October 24, 2020, Laurus Enterprises asked me to conduct the Millionaire Mind Experience for my fellow Filipinos who are eagerly awaiting the Millionaire Mind Intensive (MMI) training. In this experience, we gave them a glimpse of the valuable lessons they will learn from the MMI, and how it transformed the lives of the people, including myself, who joined it in the past. 

Being one of the many people whose lives changed because of T. Harv Eker’s MMI, it became a dream to be one of the trainers who help spread the life-changing lessons that build the foundation of the program. I am such a believer that I want to help others see the essence of it too. 

Why is it a dream for me?

  1. It transformed my life, so I want to help others be transformed through this program too. I have shared for the nth time how revolutionary Millionaire Mind Intensive is for me. It helped me in all aspects of life and inspired me to follow my passion. More importantly, it cultivated in me the heart to help other people by changing their beliefs and their mindsets for the better. Its transformational effect on me made me wish to let others experience the same.
  2. I want to be a part of a very great mission. In the world we are in, kindness and compassion are expressed in many ways. Some express these by giving to those in need of shelter, food, and other necessities. Another way is by educating those who are trapped in wrong mindsets, and belief systems so that they may be able to not only survive but also contribute to make the world a better place. And this is what I see as the mission of MMI, which I definitely want to be a part of.
  3. I want to inspire Filipinos by helping them change their money and life blueprint for success. Being one of those who grew to have a lot of limiting beliefs and wrong notions about money and success, I want to help my fellow Filipinos in changing their perspectives. I want them to see that being a Filipino is a strength in itself, and should not be used as a reason to say we can’t do what successful foreign people do. By becoming a part of the Millionaire Mind Intensive as a trainer, I will help them believe that we can.

Being able to speak in this Millionaire Mind Experience is already a big step towards the goal. I couldn’t be more grateful to Laurus Enterprises for believing in me enough to appoint me to be the speaker in this first virtual MME. Truly, when we are encouraged, believed in, and lifted by our fellow Filipinos, we become stronger and inspired to do what it is that we want to do. I am equally grateful to Success Resources for bringing the programs that really change lives for the better anywhere in the world. I am especially thankful for T. Harv Eker for creating such a program as the Millionaire Mind Intensive and giving people the chance to grow the way he grew in his career, mission, and life. 

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A Well-Spent Time

Yesterday, I spent the whole day with my family. We went to church early in the morning then went on a road trip after. I felt so good and refreshed afterward that I became more excited to face the new week. I realized, however, that it could have been a stressful time for me if I worried about all the tasks that my wife and I left undone or if I constantly checked my phone for any work-related notifications. Therefore, I am so thankful that I have learned from a lot of great motivational people in the world the importance of being in the moment because I get to enjoy every experience.

Do you know that part of what’s stressing us out is our tendency to think about other things while doing another? Who wouldn’t get stressed out anticipating the workload on Monday while eating dinner on a Sunday? What did we miss in this particular scenario? The enjoyment we could have had while savoring the dinner, and/or the happiness we could have felt while having a conversation with our family at the dinner table. 

We do not live to the fullest by just engaging in many adventures or activities. We can live to the fullest when we savor each and every experience in our life. We can live to the fullest when we also learn to prioritize time for our wellness, for our loved ones, and for other activities that do not necessarily involve work. As the saying goes, all work and no play makes Jack a dull boy

What are the things that we should allocate time to besides work or business? Here are my personal preferences.

  1. Time with the Creator. First and foremost, I always ask God for guidance and strength for everything that I do. I personally believe that allotting time to talk with Him is the most important of all. We should not let our busy schedules get in the way of our time for Him. If we can spend many hours scrolling social media, we can surely spend 30 minutes or so with Him every day. After all, without Him in our midst, everything will just be chaotic. 
  2. Family time. I used to justify to my wife that I really can’t spend time with her and the rest of the family much because I am too busy. I used to think that if I worked hard or spent all my time working, I would make my family happy and secure. I was so wrong because time is more important to them. As we all know, tomorrow is not promised. If we spend time working hard for them but did not really spend time with them, we might miss the chance. 
  3. Wellness time. I always make sure to insert exercise in my schedule because I believe that taking care of our bodies is the way to keep going. We should not abuse ourselves. Not only should we take care of our bodies, but we should also take care of our mental and emotional health. To do this, I make time for meditation or quiet time. If we won’t take care of ourselves, then we are just sabotaging everything that we are working hard on.

There are a lot of essential things in life that we must also allot time aside from work and business. We must learn to prioritize these things because success in a career would feel empty if there is a deficiency in any of the other things that matter. Would you be happy to have millions in the bank but without a family to share it with, or with deteriorating health? 

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5 Benefits of Having the Attitude of Gratitude

Not long ago, in one of the training events I attended, my classmates and I were introduced to a morning routine that is said to be very powerful and helpful in having a productive day. The tasks include writing down all the things that you are grateful for that day. All means every single thing, person, and moment so there is no limit to the list. I actually heard of this practice a hundred times in the past already but would just forget about it, thinking that it isn’t that vital in my daily life. When I finally started this practice as part of the routine taught to us by our mentor, I realized right then and there how beneficial it is to me. 

From then on, I have become more positive, more hopeful, more loving, and more appreciative. It was like seeing the things and people in my life for the first time. I say that if we are always grateful, we will see endless benefits. Based on my experience, here are some of those benefits:

  1. We become a happy and positive person. When we are always reminded of the things and people we have, we become a happy and positive person because we will less likely focus on what we do not have. Rather than feeling empty, we will feel blessed instead when we see the list of all that we are grateful for.
  2. We are able to appreciate even the little things. Sometimes, we fail to see the value of the things and people we have. But, when we take our time in analyzing each of their values, we realize how blessed we are to have them. Only when we take time to focus on everything that we have, that we are able to appreciate even the little things.
  3. We become healthier. Being grateful keeps us healthy because we have a happy and positive disposition. Since we are constantly happy as we are reminded of our blessings, and we are positive that there are still good things amidst any negative situations, we lessen the stress that may come from dealing with our tasks and any other challenges.
  4. It helps us maintain healthy relationships. Of course, when we constantly remind yourself of the people we are grateful for in our life, we appreciate their life and our connection with them more. When we see how blessed we are to have them, we will have the tendency to protect and take care of our relationship with them. Therefore, it helps us maintain healthy relationships.
  5. It keeps us grounded. Every time we count our blessings – from the simplest to the grandest one, we become less of a complainer or whiner because we realize that we have already been blessed with a lot. When we do not acquire something, we do not see the world as unfair. We become someone who is not entitled. In other words, it keeps us grounded.

If you are wondering how you can change for the better, start with counting your blessings every single day and appreciating each one of those blessings. Being grateful can turn a poor person into a rich one. Choose to be grateful to live a more meaningful and healthy life. As Zig Ziglar said, “Gratitude is the healthiest of all human emotions. The more you express gratitude for what you have, the more likely you will have even more to express gratitude for.” 

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How to Deal with the Fear of Public Speaking

Public speaking, which is defined as the act of speaking or delivering a speech in front of a crowd, is said to be the highest-ranking among all types of fears. Statistics say that 3 out of 4 people have this. Can you imagine a lot of people are more afraid of speaking in front of a crowd than dying? It’s quite absurd, to think that it is not even hazardous, harmful, or life-threatening, but this is actually something very serious for those who have it.

So, given the high percentage of people who have this phobia, is it right to assume that all those speakers, teachers, politicians, and other individuals we see on stage were/are not suffering from it? The answer is no. There are people who just decided to overcome their fear in order to achieve their goals or to fulfill their mission. These are the kind of people who do not let their weaknesses stop them from pursuing their passion.

To be honest, I was one of the people who fear public speaking but I persevered to overcome it as it is very important in the field of sales. There are a lot of factors that develop this fear in a person. I will discuss some of those here.

  1. Fear of criticism. Most of us are usually concerned about what others think and say about us, and are not keen on receiving criticizing comments.
  2. Lack of confidence. Sometimes, we are not confident to speak not because we are typically shy, but because we lack preparation or knowledge about the topic we are supposed to speak about. Also, when we are not prepared, we tend to fail in managing the time and organize our thoughts accurately.
  3. Lack of self-esteem. This is a deeper and more difficult factor to deal with because this means that we do not appreciate, trust, or value ourselves. When this is the case, we usually think that we are not capable of speaking in front of many people, we are not worthy to be listened to or paid attention to, or that we do not have the knowledge and skills.

These are only some challenges that affect a person’s view on public speaking, but these are also the most common. I could say that once we learn how to deal with or address each of these, we will be able to overcome the fear of public speaking. How do we overcome these challenges then?

Firstly, we need acceptance. We have to accept the fact that no matter how perfect or flawless we think we are or our performance is, there are people who think otherwise. We cannot please everyone, as they say, so we just have to accept the criticisms and be thankful instead because those criticisms can help us improve. Secondly, we have to equip ourselves not only with knowledge but also with skills. Even those who are naturally eloquent and love crowds need to prepare themselves before getting on a platform or a stage. So we must make it a habit to study, and practice all the time. Lastly, we have to believe in ourselves that we can. We also have to accept that perfection is subjective, so we should not compare ourselves, our knowledge, and our abilities with others. Since this is normally something difficult to overcome on our own, we have to seek advice from experts, and from mentors on how we can develop self-esteem, and how we can stop sabotaging ourselves.

Public speaking is a necessity in many industries. It is absolutely necessary in the world of sales, business, and many more. If you are afraid of public speaking yet you wish to be a champion in sales, do not let it stop you from your goal. Work on what’s keeping you from it as what champions do.

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Is Rejection a Stop Sign?

Three years ago, when I was still starting my own sales training and consulting company, I personally went to many companies in Cebu City to offer my program and service. Most of them asked me to submit a proposal and were looking for my portfolio or background as a sales trainer. Since I just started at that time and had no portfolio to present, I got rejected 50 times. Most of them did not respond to my email nor contact me by phone, while some declined right away. When I followed up, they told me to just come back once I have the portfolio or training record. It felt just like getting your job application rejected because they are looking for applicants with experience but you’re still a fresh graduate. Then, you’d be left asking yourself how you can get the experience if no one would be willing to give you a chance.

After experiencing those rejections, one would think I would give up because it seemed impossible to get clients to invest in my training programs. Yet, I chose not to give up because I knew everything starts that way. There are many possible reasons why we encounter rejections but there are also reasons why we should not let such rejections stop us from trying again and again.

Here are the reasons why we should not always consider rejections as a sign not to pursue our goals:

  1. Rejections are redirections. I believe that sometimes the paths we are trying to tread may not be the best path. Which is why things do not work the way we want them to. For instance, you got rejected from a job that you wanted so you decided to apply somewhere else because you did not have much of a choice. You got accepted and ended up gaining more opportunities than you can imagine. I actually had a rejection experience in the past that have entirely redirected my career path. It was when I was still working in a hotel. I applied to work in Canada but got rejected. If I got accepted instead, I would have been working abroad up to this moment and have not gone to Cebu City, be a salesperson, and eventually a sales trainer. What a redirection indeed!
  2. Rejections are protections. I still remember, when I was still a kid, the many times my parents would say no to a lot of my requests. I also remember them telling me why each request was not granted, and usually, the reason was it would not do me any good. In other words, those kinds of rejections were meant to protect me from anything bad or harmful. Even now that I am older, I realized that some rejections I experienced protected me more than caused me losses. There were those which prevented me from working with people, who later on proved to have completely different principles from me and my company. Needless to say, those rejections were blessings in disguise.
  3. Rejections are opportunities for growth. Imagine if you have been accepted to every job opportunity you applied for, or got a yes from every person you proposed to (personal or business)… would you have learned how to be resilient, resourceful, open-minded, creative, analytical, or strong? With everything easy to get or acquire, I believe not. Yes, we all work the way we do because we aim for approval, for success, or for everything to work the way we want it to. However, these would not teach us the values that rejections do. If I always hit the sales target when I was still starting my career as a salesperson, I wouldn’t have invested in learning. If I wasn’t rejected by the previous companies I offered my sales training service to, I wouldn’t have known what I should improve on to promote my service the right way. Well, “what doesn’t kill you makes you stronger.”

It is said that everything happens for a reason. This is true and definitely applies to rejections. The reality is that rejections are part of life. There is no such thing as a success if one did not overcome challenges, including rejections, in his or her journey towards his or her goal. It is time for us to embrace this fact. It is okay to feel sad about it, but learn to always see the good side of it, find out why it happened, then try again or redirect. But, never stop because, as what Tony Robbins said, “life doesn’t happen to us, it happens for us.”

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The Ultimate Non-Negotiable in Sales

In any company, salespeople are given sales goals or quotas to reach every month. More often than not, the management no longer checks how these salespeople achieve their target as long as they deliver. Although there are company mission, vision, and core values in place, these are sometimes neglected because of the pressure that comes with the numbers to be reached. As a salesperson for a long time now, I know that a salesperson must have personal ethics and use it at all times in dealing with prospective buyers and existing clients. This must be non-negotiable for any person, even those who are outside sales, because he/she can only adhere to the business ethics in place when he/she has a strong resolve on what’s wrong and what’s right. Here are some values that come when someone has personal ethics and why each is important for a salesperson to have:

  • Integrity. Integrity means doing the right thing even when no one’s watching. A salesperson who has integrity will always make sure that he/she will do the right thing, and will not over-promise or take advantage of a prospective buyer’s obliviousness about the product or service for the sake of closing sales even without supervision. This value is vital for a salesperson to have because, without it, one will just do anything and everything, no matter how wrong, to make a sale. Without it, the purpose of a salesperson, which is to serve others and help them address their needs, is defeated.
  • Empathy. Empathy means understanding what and how others feel. A salesperson who is empathetic will surely put the need of the buyers first before his/her own. Having empathy will cause him/her to serve the buyers with truthfulness and genuineness, making sure that the latter will be able to make the most out of the product or service they availed, and not leaving them to figure it all out on their own.
  • Honesty. Honesty means truthfulness in words and actions. A salesperson who is honest will more likely gain the trust of the people he/she offers products or services to because he/she does not withhold any information from or try to mislead the latter to entice them to buy. A salesperson who is honest will always make sure that there are no details about the products or services that are concealed from the prospective buyers and existing clients. Concealing a fact just to make the product and service more attractive to the buyers will eventually backfire to the salesperson himself or to the company he/she is representing.
  • Respect. Respect means giving high regard to a person, may it be oneself or another, and acknowledging the dignity of each one. When a salesperson has self-respect and respect for others, he/she will act according to what is morally right because he/she cannot live with the fact that he obtained or gained something through deceit or other wrongful acts. This is because he/she believes that everyone needs to serve and be served in a manner that promotes their dignity as a person.
  • Loyalty. Loyalty means being faithful and committed to one’s goals — mission, vision, and core values. A salesperson who is loyal is faithful to his/her pledge to uphold the mission, vision, and core values of the company he/she represents. This salesperson is also committed to delivering the company’s promise to the people they serve with the highest level of quality possible.

Without these values, which are part of personal ethics, a salesperson is only a liability and not an asset. Why? Because his/her actions that do not adhere to these values will later, if not sooner, cause a big problem to the entire company. A salesperson is a representative, therefore, people will see their actions as authorized or permitted by the company he/she represents. If you own a business or you lead a team of sales professionals, always watch out for this when hiring and developing your people. And if you are a salesperson or an aspiring one, always be reminded of why this profession exists — to serve others first before the self. Always remember that personal ethics is non-negotiable in sales and in life in general for, without it, we are nothing.

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3 Practices That Turn Clients Off

Being engaged in the business of serving people for many years, I have observed what practices make clients disappointed with service providers. Here are three of those practices:

  1. Not honoring the appointed time. Whether you are late for the meeting, or you do not end it at the agreed time, you definitely are making your client disappointed. Why will this turn your client off? Time is too precious, therefore when you do not honor the time they spared to meet you, you are disrespecting them. Who would want to work with a person who does not respect you? This is the reason that I always do whatever it takes to start my training on time and be ready before the time. However, I am still working on the part of ending my training on time because I have the tendency to extend due to my desire to give my clients more value. Although this is unintentional on my part, I am well aware that this should be addressed.
  2. Not honoring promises. How would you feel if someone promised to call you during your lunch break, so you skipped lunch to wait for the call, yet failed to do so? I am pretty sure you would be far from feeling fine because you sacrificed something to wait for the promise made. This is what your clients feel when you fail to do something you said you would do, even if that something is not very important. When you say that you will give an update, call, or email, you have to take note of those little commitments because those are vital in maintaining the trust you have established with your client. If you cannot assure your client, do not make promises. Set the context.
  3. Not following through. One of the reasons that some salespeople are held in ill-repute is their failure to check on their clients after the latter avail the service or purchased the product they offer. This practice tells clients that salespeople are only after the money, and not on helping them. This practice is also one of the reasons that a salesperson does not get referrals.

Product knowledge and selling skills are essential, however, there are also more important values that clients look for when choosing the best person to serve them. Let us be always mindful. Let us respect our clients’ time. Let us not break promises. Let us make sure that they are satisfied with our service. The essence of being a salesperson is serving people. Let us uphold the reputation of our profession.

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5 Things I Wish I Knew Before I Entered the Sales Industry

Years ago, when I volunteered to be part of the sales team of the previous company I worked for, what I had with me was intense determination. I have no regrets but there are things that I really wish I knew before I came to that decision because it might have made my journey smoother and less painful.

Here are five things I wish I knew then before I applied as a salesperson:

  1. I wish I knew that once you sell something, the people whom you think would support and buy from you would less likely do so. In my experience, I never had a client who is a family member or a friend. It’s not because there was no one who needed the service because I knew some who availed the same service from different providers. After a few years, I realized that family and friends do not want to be sold to because what they’re thinking is that we are making money at their expense. This is the sad reality that I wish I knew then to avoid the feeling of rejection this caused.
  2. I need to be a firm believer in what I am selling or offering. When I started selling the programs that the previous company I was working for was offering, I honestly had hesitations that people will avail of the services because of the amount of money they need to shell out. This hesitation resulted in a lot of dropped sales because I ended up accepting the reasons that the prospects told me for not pursuing the programs. In other words, I had a subconscious belief that what we were offering was not worth the money that the customers need to spend. After totally seeing the benefits of the service, I immediately became confident in selling it.
  3. Competition is everywhere. I know this shouldn’t have come as a surprise but before, I thought that the service we were offering was unique. I realized later on that no matter how uncommon your niche is, you will always have a competitor. Competition even starts in your own company. If I had known this earlier, I would have been able to prepare myself and learn how to handle myself well when facing competition.
  4. How to handle all types of objections is definitely on top of the things I wish I knew for obvious reasons. If I knew how to handle all types of objections then, I wouldn’t have dropped a lot of sales. It would have been easier for me to build confidence knowing that I have one of the most important tools in selling.
  5. I need a mentor. When I entered sales, I only relied on the training given to me by my seniors about the service we are offering. I realized later on that aside from mastering our service, I must also learn selling techniques that are universal. It would have been an easier start if I already equipped myself with learning from different sales trainers before I totally immersed myself in the field.

Despite these all, I do not regret being in the sales industry and experiencing all those hardships because all those helped me become resilient and resourceful. If I haven’t gone through all these actual experiences, I wouldn’t have reached the results I wanted and become the person I am right now. I believe that I was destined to undergo all those for me to develop a desire to help others who are struggling in sales and help them become champions early in their sales career by inspiring them with my story.

Continue Reading5 Things I Wish I Knew Before I Entered the Sales Industry

The Greatest Investment You Can Make

I often get asked why I spend a significant amount of funds to attend international training events when I could use that money for other investments. Some people feel that it is just a waste of resources. I, on the other hand, consider it a much greater investment because it is for my personal and professional development.

Sometimes, what we know does not give us the result we are aiming for. This is because we either lack the knowledge or we do not know the right approach. We have to acknowledge the fact that there are people who already have a lot more experience than us. It is through their experience that they were able to accumulate great wisdom and figure out a lot of life’s puzzles. Some of these people, after gaining a much deeper understanding of life and about success, made it their mission to help those of the younger generation and even those in the old generation who are still struggling. Learning from these people, for me, is priceless as I would save a lot of time and resources than if I will face different challenges without the guidance of experienced individuals.

Even before I started attending live training events, the wisdom of the likes of Tom Hopkins, Zig Ziglar, and Jim Rohn (through their books and videos) guided me in my early sales journey. I have been through a lot of downs in my career, and one of the reasons that always brought me back up was the learning they had willingly imparted for the public to use. This is the reason that I did not hesitate to take a leap of faith when shown the opportunity to be personally trained by some of the world’s great trainers who came after the great people I mentioned above.

When I took the decision, we only had enough resources and we were putting our savings to great risk, but I pushed through it anyway. Now, I never regret that I did because I can really say that I have developed in a lot of aspects of life, have gotten more value than my money’s worth, and have increased my income ten times more.

We should not wait for the right condition before we decide to engage ourselves in this development journey because when we are in a bad situation, we will really do our best to thrive or get out of that situation. It is in this situation when help, such as the wisdom of experienced people, is easy for us to accept since what we are doing is not working at all. More importantly, in situations when we are unsure of what to do next, we need the help of experts on how to turn our personal and professional life around. This is the time when we will be able to strengthen our determination and motivation since we have to make sure that our investment will be worth it.

All the training that I engaged myself in truly elevated my way of life. Without the confidence and motivation I gained from all those training programs, I wouldn’t have gotten the courage to pursue my passion. Indeed, “the best investment you can make, is an investment in yourself”.

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What Effective Communication Means to Me

Would you believe that one of my fears once was talking in front of a crowd? Well, I once was afraid because I might get mocked for my English-speaking ability. I know that I have the tendency to mispronounce words or have grammatical errors. After being exposed to many motivational and developmental training events, and realizing my passion, I got over this fear. This does not mean though that my pronunciations and grammar are now perfect, I just don’t let these weaknesses stop me from pursuing my purpose.

I met and know a lot of people who, until now, are afraid to be on stage or speak in public because they were conditioned that being a good communicator is to be an eloquent speaker. I am not downplaying the importance of eloquence but I strongly believe that it is not the factor that will make or break effective communication. It is just a bonus point.

To be a great communicator, I discovered that we should focus on nonverbal communication and on connecting with the other party, not on impressing. This, for me, is the meaning of effective communication. I can really attest that the way I speak, talk, or communicate is the most vital factor that helped and continuously helps me build relationships with the people I serve and inspire them to take action to fulfill their goals.

How can we become effective communicators? This is the right question to ask rather than asking if you have what it takes or not. Because as much as I believe that effective communication is more than eloquence, I believe that everyone can be an effective communicator. All of us can learn. Here are some practices that I committed to doing consistently for me to become better in this aspect:

  1. Read books. Although I am still far from perfect when it comes to grammar, I can say that I improved a lot. One of the reasons for this development is my habit of reading books. Not only did it help me improve my grammar, but it also widened my vocabulary.
  2. Listen to audios and watch videos that are in English. Observation is a great learning tool. One of the ways that I constantly do that helped my communication skills is to listen to motivational audio recordings every time possible, mostly when I am driving. In addition to that, I also watch videos of motivational speakers and trainers and learn those gestures which worked for me as a viewer. Having this habit is like hitting two birds with one stone because aside from learning the effective communication skills used by experienced speakers and trainers, I also learned the valuable lessons they share in their pieces.
  3. Learn the different kinds of nonverbal communication. To properly communicate my thoughts and ideas, I familiarized myself with the different kinds of nonverbal communication techniques. It is through our actions that the audience sees our energy, our genuineness, and our emotions. Thus, this is the most effective way to deliver our message to our audience.   Not only that, by knowing nonverbal communication, we can also assess the mood, the reaction, and the real feeling of our audience towards us or our topic. With this, we will know how to help them address whatever they are feeling.

Communication is a very important skill in dealing with other people especially if you are in sales. It is vital in building new relationships, and in keeping relationships. Let us always remember that it is not about what we say, but how we say it that matters. We have to learn how to communicate properly and effectively.

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Following My Passion: The Risks and Opportunities

When I was young, I was taught that to have a good life, I must secure a stable job. Because of this, I had always thought that once I would start working, I could do anything I want and would be happy. Well, I was happy but that part where I could do anything was not at all possible since having employee responsibilities deterred me from such. Besides that fact, I realized through my years of being an employee that I need to do what I am passionate about for me to have a good life – happy, fulfilled, content.

With only my immeasurable faith in God and the support of my loved ones, I left my stable and promising job as a salesperson. I currently run my own sales training and consulting company, and I truly enjoy it because this is what I want – to help others grow through my share of experiences and learning. This does not mean, however, that it was easy for me to follow this path because there were risks involved. What were those risks?

First was the uncertainty if the kind of service I offer was something that anyone would want to avail, even though I was confident that it is especially beneficial. The second was momentarily losing stability owing to the fact of leaving the comforts of employment, wherein I was only accountable for producing sales and performing a few tasks. Third, which was the effect of resigning from my full-time job, was the possibility of exhausting our life savings before I could even start to earn from this venture.

Clearly, there was much at risk when I followed my passion(heart). Nevertheless, I committed to pushing for it with my unwavering faith, the support of my family, and the motivation of my mentors. Instead of fearing for the future, I focused my energy on how I can achieve the goals I had set to fulfill my vision. When I totally embraced this new journey, I instantly recognized the opportunities that come with it.

One of the opportunities that following my passion brought me was personal growth. On account of having to adjust to my new situation, and of being accountable for everything that involves my venture, I learned new skills and knowledge and developed new qualities. Other than that, I also got all the time to develop myself professionally by attending all the relevant training beneficial to my company. Moreover, following my passion and starting my own company provides me endless possibilities and more opportunities.

Therefore, regardless of the risks that, in one way or another, made me a bit anxious before, I am extremely glad that I took a leap of faith in this venture a few years ago rather than be filled with what-if thoughts.

So if you think that following your passion is too much of a risk, I encourage you to identify if such risk outweighs all the opportunities that can come with it. Why wouldn’t you give it a try if it means obtaining a good life – happy, fulfilled, content?

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3 Major Reasons to Have a Team in Your Business

A few years ago, when I started my own sales training company, I ran and managed it all on my own. What I had with me were passion, determination, and motivation to start working on my mission. The enthusiasm I had (and still has) had driven me to think that I could manage all aspects of this venture single-handedly. Not to mention, I deemed it impractical that time to employ other people to work with me.

At first, I didn’t feel the strain of all the tasks I had to do since my mind was preoccupied with how to make the service I offer known to prospective clients. However, when I started to travel to some parts of the country to conduct sales training, the downside of working alone took its toll. All the little time in between work schedules, which was supposed to be allotted for rest, was spent on doing other tasks. This system caused me to easily get drained physically and mentally afterward. There were even times when I’d get sick because of it.

Fortunately, with the constant advice of mentors, family, and friends, I decided to partner with a few people to do some work that need not be done personally by me. Recently, I even implored my wife to help me full-time, and her involvement really made a big difference. This level of partnership between us really worked for the company. (Read: Should I Work With My Spouse?) In addition to that, I am also partnering with some of my friends who graduated from my training to help me teach some of my programs. Through this partnership, I can see that my mission, to transform the lives of sales professionals and how they view their profession, will be achieved sooner.

Having a team, even if most of them are not full-time, really helped my training company. Here are three main reasons behind it:

  1. I do not know everything. Yes, I may have the knowledge, skills, and experience needed to serve my valued clients, but I am not really savvy with technology. If I would force myself to do the tasks which require skills that are not my strength, I would waste time and resources. When I delegate such a task to a person who is a pro at it, the task is accurately and speedily completed.
  2. Two or more heads are better than one. If I work alone, my mind would be bombarded with so much information – reminders, tasks, schedules, etc. This situation could lead to a lot of missed details and rushed decisions. Having another person monitor and analyze particulars with me significantly minimizes untoward happenings.
  3. Ideas can come from anywhere and anyone. The fact that people have different inclinations makes me conclude that each person can have unique ideas. Having a team helps me come up with innovative solutions that help the company to adapt to changes especially the sudden ones.

Evidently, any venture really requires a team to thrive. If you decide to pursue it on your own and do all the hard work, you will more likely lose your energy and drive before you even reach the end of your journey. In addition, you will also risk the quality of your service. In this case, you do not only sabotage yourself but you also lose the trust of the people you serve.

Thus, if your goal is to make your venture last long and fulfill your mission, create a team. Grow that team. Enrich that team. Embrace that team.

Reasons to have a Team

Continue Reading3 Major Reasons to Have a Team in Your Business

Going Virtual: How Did I Cope?

As we all know, the CoVid-19 pandemic caused many changes in how we live life on the daily. Not a single person would claim to not be affected by this crisis in one way or another. On my end, as I am in the service of providing training, coaching, and consulting, scheduled and booked training in different parts of the country was canceled due to the travel ban, and the prohibition of physical events.

At first, I thought of using this time to have a break from work, and complete one of the training courses I enrolled in. However, after a few days of not conducting any training, while continuously enhancing myself with new knowledge and skills, made me think of an alternative way to continue my mission. And that turned out to be a good decision seeing that it has been 5 months now since the quarantine started. I decided to launch the online program – Closing the Sales Mastery training, which, to date, has helped more than 600 hundred sales and business professionals.

Going Virtual

 

Providing online live training is not as easy as it seems. It also needs a considerable amount of preparation before you can start. And by then, you’d discover that some things are still amiss. It is fun, nonetheless. I am blessed to declare that our online training is successful. How did it work? Here are 5 factors that made this venture successful.

  1. Stable internet connection. I am aware that this has been a cause of most people’s headaches these days because they normally experience intermittency in the connection. That is why I feel so blessed that I seldom encounter any issue with this factor, given that it is being used in all of our waking hours.
  2. Conducive home office setup. I find it very necessary to allocate a space where you do all your work to help condition yourself to be in work mode. This is important especially for people who get distracted easily. I also made sure that my workspace is well lit, ventilated, and as noise-free as possible.
  3. Better technology manipulation. Although I am not exactly what is called a tech-savvy person, I always see to it that I research or ask experts on how certain technology works. Since we do not know until when we will be in this condition, we have to adapt and make ourselves ready to embrace advancements that would help us overcome such conditions.
  4. Continuous improvement. To make sure that my training is effective, I continuously improve my virtual set up to address any issues. I always make sure to assess my materials if it improves the quality of my service, or if something can still be done about it.
  5. Continuous learning. I am very grateful that when the new normal arose, my training course with one of my mentors is still ongoing. It has been one of my motivations to transition my training online. Through it, I have discovered a lot of tools that proved helpful in my own training. More importantly, I have found an additional support group that motivates me to keep going.

All of these, with the support of my family and especially with the guidance of God, helped me cope with the sudden change, and adapt to the new normal of virtual event/training. Also, I believe that if we are so impassioned with our mission, we let nothing stop us from getting on with it.

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Why Should You Invest Your Money?

I grew up thinking that investing is only for rich people since that’s what I’d often read from newspapers and books, or hear from television shows and movies. Never did those personalities I heard or read about not described as wealthy (with the majority being extremely). So there’s my first misconception about investing.

Another funny detail is, I also thought that one can only invest in companies or businesses. I learned later that you can invest your money in a variety of ways. Your money becomes an investment when you utilize it to acquire properties or other possessions that would become assets or which value would appreciate over time.

The positive point is, it wasn’t too late yet when I rectified these misconceptions. I moved on from the somewhat impossible idea of being able to save an ample amount from my work salary. I figured out, through different successful people, that if you have goals that entail financial stability, investing is the best way to help you achieve those. You say, why?

When you invest your money, and you educate yourself on how to cause that investment to be valuable, it would give you returns even if you would no longer work to affect its increase. This is what you call passive income, opposite to the active income you earn from working hard for another person or organization. For instance, when you purchase a house even if you already have one is not a waste given that you would be able to have it rented and generate a regular monthly income from it. More importantly, the value of that property would increase as the years go by and you would have the option to sell it at a price much higher than the original.

Moreover, if you are an employee but wish or prefer to have your own business, the best way is to grow your money through investment rather than saving it in the bank with rather minimal interest, or you resort to loans. This is in view of the fact that, although not all types of businesses need a significant amount of money to establish, nearly all do. The possibility of you being able to start your own business earlier would be considerably high if you have an investment. In the same manner, if you are especially passionate about your talent or hobby but find it hard to earn if you focus on it instead of working, investing could be the answer. You can do what you love regardless of the income since the money you invested can give you the returns you need or want.

In addition, the returns of your investment would move you to appreciate the fruit of your hard work more. I am not sure if many people share my opinion that we sometimes do not feel the gratefulness we should feel when receiving our salaries for the reason that it usually does not last long in our pockets. We would sometimes feel like we worked only to provide for our needs or to survive. We are not enjoying it at all. If we invest and allow our money to grow, however, we would be able to employ it to enjoy life without worry.

More importantly, it would render us financially free and independent of our children when we grow old. We need to understand that we are not raising our children so that they can provide for us when we can no longer work. Raising them is our responsibility. That is why investing is important on account of the fact that it would enable us to provide for our needs including healthcare without burdening our children. In other words, it is one of the means of ensuring a worry-free retirement, at least in terms of finances.

Furthermore, we all know that it is usually difficult to make ends meet if we depend on our monthly work salary. So, no matter how badly we want, we are incapable of helping others. What’s the solution? You guessed it. Invest and allow your money to grow.

Since you allow some time to enable your money to grow when you invest, you should have patience. Learn to veer away from splurging on non-essential items. Always bear in mind that what you are doing is short-term pain for a long-term gain. In the end, you would experience the beauty of delayed gratification.

The fact that the returns of investment take time, the best time to start it is now. If you don’t know how to do it, then educate yourself by learning from experts. You would then know that there are many ways to invest your money – life insurance, real estate, stock market, and more. Just choose to be smart and invest in your future.

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Should I Work With My Spouse?

My wife and I first met each other in the company where we both worked before. After we got married, we continued working there together for two more years. Did we have a hard time working with each other? I would say, not really. We saw to it that we would remain professional when dealing with each other at work. When we had misunderstandings, we always made sure that we would not let such to affect our work relationship. Could that be because we respect our bosses and our workmates? Of course but also because we wanted to promote professionalism. More than anything, we wanted our relationship to bless others and not be a burden.

When I decided to give up my sales career in the year 2018 and start my own training company, my wife supported my decision. She continued working in that company until she also decided to take another path. Now that the operations involved in my training company are getting too much for me to handle alone, I asked my wife for help to which she agreed.

Now, working together in our own business is different than working together for someone else’s business. My wife has a mind of her own and thinks differently sometimes. Since both of us can contribute ideas, arguments sometimes take place when these ideas are not entertained nor accepted.

Work with My Spouse

Indeed, there are disadvantages when you work with your spouse, but the following advantages outweigh these disadvantages.

First and foremost, your spouse knows your vision and mission by heart and no one else badly wants you to achieve those more than him/her. Although not very expressive, my wife shows me her support in my endeavors by allowing me to join training programs which are not only expensive but also entails me being away for many days. This is so I can enhance myself to become an effective trainer and coach. She religiously does her part in the operations of the company not only to ease my duties but also to fulfill our goals.

Work with My Spouse

Second, your spouse would understand you better now that he/she knows the nature of your business. When we were not working together, we often experience misunderstandings because of our different tasks and challenges. In our minds, we are more burdened than the other. It was because we did not understand the challenges that come with our work. Now that my wife and I are finally working together, this kind of misunderstanding is no longer an issue for us.

Third, you will have more time together than before. I think it is safe to say that having less to no time for each other is a common complaint among many husbands or wives. This problem will be addressed when spouses work together instead, either as employees in the same company or as business owners and managers. Even though my wife and I have different daily tasks or assignments, we still get to talk a lot more than before because we are physically together, we talk about our common goals, and we collaborate to create projects for our company. Plus, we can now take breaks together.

Work with My Spouse

Fourth, you have someone who will serve as the voice of reason when you make major decisions for the company. This person is vital because sometimes, no matter how we equip ourselves with new knowledge and skills through various training and self-development programs, we still tend to make bad decisions. This is the tendency when we do it on our own. Since my wife started working with me, I was able to see things from another person’s perspective. Hence, my decision-making ability improved.

Fifth, you grow together in all aspects of life. When spouses work together, both can discover new learnings together that will result in the growth of their business and their relationship. My wife and I found ideas that helped us become better in handling our business, and in making it grow. We learned how to use our unique strengths for the better, and how to deal with our weaknesses. More importantly, we were able to understand each other’s personalities now more than ever.

Work with My Spouse

I agree that working with your spouse will not always be a smooth journey, but it is the best way to strengthen not only your business but also your marriage. At least for me.

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Social Media Marketing: What We Need to Know

Since social media started, it has already become one of the most effective means for marketing different brands’ products and services. Nowadays, even small business owners and new entrepreneurs utilize it to find a bigger market for their businesses.

With the use of social media, awareness about the products and/or services of an entrepreneur physically located in Cebu City, for example, will reach anywhere in the Philippines, even abroad. If there is an awareness, demand is possible especially if that certain product or service is not available in the consumer’s area. The market will no longer be limited to the business location.

What is Social Media Marketing

In connection to the aforementioned, without having to shell out an amount to advertise (such as when employing print ads), entrepreneurs can showcase their products and/or services the way they want because there are usually less to no limitations when creating contents on social media. Plus, interested buyers can also directly communicate with the entrepreneurs if further information is needed regarding the product or service. Thus, if there are any apprehensions on the side of the prospective buyers, it can easily be addressed by the entrepreneur. In addition to this, social media also has paid features that allow entrepreneurs to reach prospects who are most likely to avail the specific products and/or services they offer. With this, the fund used for advertising would have a higher possibility of more conversion than with other modes of advertisement.

Another advantageous factor that makes social media a great platform for marketing is the feature that allows customers to give feedback on the quality of one’s products and services. This will enable entrepreneurs to evaluate themselves and make improvements as necessary, as well as know their strengths. This can be treated as a customer service feature that entrepreneurs can freely utilize to their advantage. Aside from this, the positive feedback that satisfied customers leave will help assure non-customers, who are still thinking to get products or services, to decide. This is a virtual version of the proverbial word of mouth. How convenient, right?

While the advantages of marketing through social media are really great, it is also very important to note the disadvantages. Yet, this is not to discourage but to remedy these downsides.

As mentioned above as one of the pros, social media has a feature that allows customers to give their reviews of one’s products and/or services. This can sometimes be used against the entrepreneur if the customers are unsatisfied of either the quality of the product or the service of the seller. Needless to say, this will affect the trust of current customers and negatively impact the decision-making of non-customers. When people can’t physically see and scrutinize a product, they will really do a lot of research prior to buying to avoid regrets, so even one negative comment will be taken into account when they decide. The good thing is, this also has a possible solution. Entrepreneurs can address the negative feedback and offer solutions just like how customer service personnel of companies address complaints.

Moreover, it may seem easy to create a page or an account for products and services on social media, but creating contents and advertisements will really take a lot of time and posting new ones should be done daily if possible in order for entrepreneurs to show how active and updated they are. One may also feel disheartened if there are less to no reactions to a post or advertisement that has been painstakingly created for many hours or days. Well, yes, this experience might sting a little, however, this is a situation that any entrepreneur experiences if he/she is still new in business. Disinterest in a product or service is not new even to those who are not using social media for marketing. Therefore, this fact should just be accepted and dealt by finding ways to make the posts more interesting and attractive social media users.

As the cliché goes, the world is fast changing, so we should learn to adapt to the changes. Social media marketing is one of these very many shifts. In fact, it keeps on changing or updating itself with new technologies. In order to thrive in the world of business, entrepreneurs must always keep up with what’s new. The principle of continuous learning should be applied to this.

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Training and Development: Why is it Essential in an Organization?

According to 42nd US President, William J. Clinton, “education no longer stops on graduation day.” Since change is the only thing that is constant, we humans should learn to be able to adjust in order to cope. Completing a degree should not be seen as the end of learning and be used as an assurance or basis for a person’s excellence in the field that will be pursued. The fact that learning needs to be continuous in order to achieve excellence in career should be embraced. This is very important to be realized by not only the individual but also by business owners or leaders of organizations. Employers just can’t expect that since they chose to hire applicants with great credentials, they’re good to go. Leaders should bear the responsibility to afford training and development for their team.

Training should not only be done as a sort of orientation to the nature of the job before starting – it should be a constant thing. What aspects should be trained and developed in every individual then? All individuals and companies need training in personal development, leadership, customer service, and business skills.

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Personal development involves training and activities that would help develop the character of a person, bring out one’s full potential, learn to work effectively with others, and strive for excellence as a mission not only for oneself but for everyone in the team. A true leader knows that this aspect is very important when aiming for a bigger vision. If only the leader knows the organization’s vision and mission by heart, that leader is just like leading a group of blind mice whose main purpose is just to survive. The seed of passion must be planted in them to make them realize the importance of what they are doing. Personal development training will lead them to realize their why, their true potential, and their accountability in the organization’s achievement of its vision and mission.

Having established the importance of a leader in an organization, it is therefore necessary to point that leadership training is equally necessary. The role of a leader is very crucial in ensuring that the organization is on the right path towards its goals. A leader does not only direct the team on what to do, but he/she should also set a good example to them. It is also important to note that every person has a different personality and different views, thus, a leader should learn various ways that can be employed in dealing with these differences within the team. These ways can be only learned through leadership training.

On the same hand, customer service training is equally important. In our first article, the need for a great customer service was thoroughly discussed. Not everyone has it in their nature to have people skills due to different factors. This does not mean, however, that some people are not capable of providing good customer service. Everything is learnable. Thus, leaders should make it a point to invest in customer service training for their team. Standards in this aspect should be properly set in order for the organization to be on the same page when dealing with clients. Customer service training will be able to solve any gap in execution. Why is customer service training important? Well, customer service has a big impact on the retention and loyalty of clients that produces good numbers in sales and great return in general. That is a big enough reason to invest money and time on it.

Another important training that leaders should engage their team in is business skills’ development. Prior knowledge and skills acquired from school, and early training can propel one towards a certain point of one’s career. This is true. However, as was said, change is constant. A lot of knowledge and skills which were previously thought to be indispensable are now considered obsolete due to recent discoveries and innovations. If the knowledge and skills of the team will not be enhanced to fit these changes, it will lead to not only their downfall but to the organization’s as well.

photo by fauxels from pexels

Some may say that it’s okay not to invest in the development of the old team members because new and advanced ones can replace them anyway. Yet, will the vision of the organization materialize if there is no loyalty between leaders and their team? I believe not. Once a team is built, make that team grow in knowledge, skills, strength, dedication, passion, discipline and attitude. Surely, success will follow.

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Are You Suited for Online Business?

The impact of the CoVid-19 pandemic is felt not only because of the overwhelming increase of mortality rate but, is also felt in the sudden drop of the economy – business closures and unemployment. Within the past five months, countless businesses big and small declared bankruptcy and either let go of the majority of their employees or closed down for good. Even before this pandemic, employees are always at the mercy of their employers. It just took some of us to realize that employees will be the first to be sacrificed when things go haywire.

If you are one of those who lost their job, it’s time to do something. Why don’t we go back to the concept of trading? Early human civilization started that way. The advantage that we have at the moment is technology. Since most people are bound to stay indoors, they spend the majority of the time on their phones, specifically on their social media platforms. Instead of being just a consumer of social media, why don’t you take advantage of it to earn a living? Build your own business online. One can sell products and services online. We are only limited by our own beliefs which result in our incapacity to see possibilities and lack of self-esteem.


Probably bugged by your cautious mind, you will find a lot of excuses not to engage in online business. Questions like, “do I have something to offer?”, “who would buy from me?”, or “aren’t there a lot of online sellers already?” will possibly plague you when you think about the idea. These are normal. Anyone who started something new all had their share of uncertainty and fear. However, this should not be used as an excuse not to even try. Remind yourself why you need to do it. Now, let us start addressing the possible questions in your mind that can more likely stop you from taking a step.


First is the question of not knowing what you can offer to consumers. Why don’t you start by identifying what you are good at? If you are an amazing cook, then sell your homemade specialty. If you know a supplier of essential or other products, strike a deal and be a retailer. You can even offer services such as tutorials now that schools are adopting distance learning, and parents need help in ensuring the quality of their children’s education. There are a lot of possible products and services that one can offer online nowadays. You just have to use your imagination and think outside the box.


Second is the questions of who would avail your product or service. Well, we cannot answer this unless we show what we can offer. In the past, we did not realize that we need food delivery services until a food business owner thought of offering it. We did not realize that we like to be able to shop without needing to go out of the comfort of our home until online shops became a thing. So you see, people actually develop particular needs and wants when they see it and realize it is possible. That product or service you are thinking of might be available in other far off places but not in your community yet. Your neighbors are just waiting.

Third is the question of competition. This is not a question because competition is a part of the business. You can address this by ensuring that the quality of your product or service is exemplary and incomparable. Make sure that you have excellent customer service even if you consider your business small-scale.

You may encounter a lot of struggles in establishing your online business but didn’t you face the same level of difficulty in other areas of your life? Embrace the challenges that come with it and always go back to why you need to engage in the business. Ask yourself these questions: “If I wouldn’t do something to earn, how will I survive? How will I feed my family? Is it right for me to just depend on the government?”. We face a crisis that causes uncertainty to anyone – even the most powerful people on the planet. We do not know if we still have work to go back to after this. We should learn how to survive and thrive no matter what challenges we may encounter. In times when we can only be at home, going online is the key. Don’t wait for the storm to be over. Don’t wait for the clouds to be clear. Don’t wait for help. Do something before it’s too late for you to act.

Continue ReadingAre You Suited for Online Business?

5 Books to Read While on Quarantine

Time is what we have in abundance at this time when most of us are confined inside the comforts of our homes. Time that we can either waste by lying down or use by doing anything productive such as reading books. Books are true wonders – they transport readers to different worlds, they activate imaginations, they enlighten minds, they educate, they inspire, they motivate. To retain hope, find inspiration, and build confidence, here are five book recommendations for you:

 

The Purpose Driven Life by Rick Warren.
Books to Read in Quarantine
This faith-based book already sold over 32 million copies. It is like a daily devotional book, but instead of 365 days, readers journey with it for 40 days. This is highly recommended especially for those who experience existential crises, and for those who just choose to aimlessly survive. This book affirms the importance of having a relationship with the Creator. Most importantly, it helps one to discover the purpose of human existence here on Earth. Personally, this book aligned my faith to the true foundation. It also reminded me why I am here on earth, why I do what I do, and the things that I need to fulfill. This is indeed a transformative book.

 

The One Thing by Gary Keller and Jay Papasan.
The One Thing by Gary Keller and Jay Papasan.
“The one thing” that made this book a New York Times bestseller is definitely the practicality and applicability of its contents that breeds immediate results. In an age when anyone can assume many roles and responsibilities, the risk of getting caught in between and in confusion is high. This book will help one how to have less negativity and more productivity. In my experience, this book helped me to focus on one thing. I have discovered that when I start to focus on one thing in my career, business and other areas in my life, I began achieving things that I want. When I give my focus to one thing, I can definitely finish or accomplish the tasks/goals with undivided attention. I believe that if I try to do multiple things at the same time, I would end up unproductive, unsatisfied, or even confused because my focus is divided.

 

Pre-Suasion by Robert Cialdini.
Pre-Suasion by Robert Cialdini.
This piece could be a gem for people whose line of work involves influencing, convincing or persuading others. It presents a different approach. It contains how one can influence, convince or persuade by changing the direction of the audience’s thinking since changing the latter’s mind is proven to be difficult. This book also has challenging terminologies that one rarely encounters but these do not make the context less understandable. Enriching your vocabulary is an added bonus when reading this book. The process contained in this book helped me in my career as a trainer and facilitator because I learned how to understand why people respond or react to a particular situation without judging them and how important it is to say certain things and take specific actions, as well as how I can harness the same ideas to master the art of persuasion. This book taught me why people are receptive to messages before they encounter them.

 

The Miracle Morning by Hal Elrod.

Following the easy steps recommended in this book, one will surely find each morning a miracle. This book instructs one to have the habit of daily goal setting, meditation, and exercise. This book really helped me with my daily routine. The time I joined the Blair Singer Training Academy (BSTA), this book was introduced to me. I realized that the reason successful people get what they want is simply because of their daily routine in addition to their skills or talents. When I started the HABITS I got from this book and became consistent about it, my life became so meaningful. It makes me excited every single day. It leads me to where I wanna go and who I want to be. Life goals will surely become more achievable with the help of this book.

 

Think and Grow Rich by Napoleon Hill.

The techniques to obtaining success may not have been given verbatim in this book, but one will surely realize the power of the human mind and its importance to the achievement of one’s goals. After knowing the stories of different successful people from rags to riches, from average to greatness, I got the affirmation that my belief is true – that our family background, our painful experiences, nor our hard life is not a hindrance to success. We can always achieve our goals when we anchor our life on the right mindset and the right beliefs.

Surely there are a lot of other interesting and inspiring books to read out there, but these recommended books have really resonated with me and still help me in my personal and professional life. I have experienced breakthroughs because of these books. Needless to say, the lessons that I got from these books are few of the reasons that I still keep going even when hope seems lost.

Yes, resources are highly limited at this time but time is our friend, so let us use it wisely. Boredom and hopelessness are our foes but let us not allow such to bring us down. We must help ourselves in any possible way we can. Let us overcome this challenge with new learning that will propel us further in life. Start it by reading on these book recommendations.

Continue Reading5 Books to Read While on Quarantine

Pandemic: What Can We Do?

In a time when everyone is helpless and defenseless against an unseen enemy, it is easy to fall prey to fear. This feeling is valid, especially that millions of lives had been lost already. It’s like a scene out of an apocalyptic movie and makes one wonder if the plot will still thicken. Fear then intensifies. But, should we really succumb to fear and stay idle until it’s over?

It is often said that what you think and declare, you attract. This means that if we continue to put importance to the problem, we are giving it power over us. Why don’t we focus on positive and beneficial things instead of moping continuously? This does not mean that we pretend it does not exist nor consider it as a threat, we just have to make ourselves productive.

Yes, seeing how this crisis turned out and continues to be a menace despite efforts to subdue it, we cannot tell when we can go back to normal. In addition, being productive these days is quite challenging. However, it is not because we are quarantined, but because we have found an excuse not to be. Let’s fight our laziness. Let’s make use of all the time we have now to do something we can’t do in normal conditions. Read the books you got from a book sale that are still sealed. Write the story that has been lingering in your mind for a long time now. Master that skill you have always wanted to learn. Conduct a general cleaning in your home. Work on that DIY project you have been wanting to do. Attend online seminars or training that can enhance your knowledge and skills in your career. If you are up for it, sell online. If you can, send help to those who are in need.

photo by cottonbro from pexels

There are a variety of things we can focus on even inside our homes. We can be productive, we can make a living, and we can help others. We can do all these things and keep ourselves healthy, rather than focus on the problem and risk ourselves of depression.

We are a part of the fight to end this crisis. Let us help our government and our front liners by staying home, fending ourselves and our families, and enhancing ourselves to become ready to help the economy again after this pandemic is over.

Continue ReadingPandemic: What Can We Do?

Don’t Sell Your Product or Service Until You Read These Facts

Do you agree with the notion that sales is the most important role in a business? According to Henry Ford “nothing happens until someone sells something”, and I believe this to be true. People would not know that they need a product or service unless someone shows it to them. This is the reason for a salesperson job to exist. I could imagine how people loved salespeople before because of the new products and services they introduced that brought convenience and comfort to their lives. Nowadays, however, I have observed how salespeople are avoided or criticized. Why?

Let us identify the different kinds of salespeople that we normally see or encounter today whom I think are needing change in their way of selling. First, we have the pushy ones. This kind of salesperson tends to pressure the client into buying the products or services he/she is offering. This can be because he/she is also pressured and is focused too much on the quota or numbers he/she has to reach – daily, weekly or monthly. The worst part is they assume that their clients understand why they are doing it. Second is the manipulative type, who lies or manipulates the process or people just to make a sale. This puts an unfair advantage to the client. This salesperson doesn’t care about the feeling of the clients after the product is purchased or the service is availed. He/She just obviously cares about the satisfaction of having a sale. Third is the one who overpromises. This type of salesperson loves to over promise but tends to underdeliver. This tendency is the result of one’s negative mindset that it is the only way to get the sweet yes of the client. Unknowingly though, they give themselves a negative reputation. Consequently, unsatisfied clients avoid him/her and don’t give referrals because of the bad experience. Fourth is the non-listener type. This is the type who believes that if he/she talks a lot about the offered products or services, he/she can convince the clients to move forward. The truth is, he/she is actually forfeiting the idea of helping because he/she does not hear the clients out on what they really need or want. The fifth one on this list is the type who keeps on talking on the details but lacks emotion. This is the type of salesperson who is so knowledgeable about the product including the benefits and features. While being well-informed about the product or service is important for a salesperson, flooding clients with information that has the tendency to be easily forgotten will affect their decision-making later on. This type of salesperson does not fully acknowledge the value of storytelling to a buyer’s decision-making.

If we ponder on these, we realize why people choose to retrace their steps when they see a salesperson from afar. In truth, there are different ways to sell but before we can use such ways effectively, we first need to understand the real goal of sales – to lead people in getting what they want and need. How is this possible? A salesperson must take on the following five roles:

  1. Relationship Builder – this should be the very first role that a salesperson masters. He/she must make sure that the client trusts him/her first. One must always remember that if he/she offers the products or services to his/her customer first and builds relationships after, the customer will most likely say “no”. But, if a salesperson builds relationships first and offers the products or services after, customers will most likely say “yes”. Trust is the key, everything follows.
  2. Master Asker – in order to assess clients’ wants and needs, a salesperson must know how to ask questions and what questions to ask. One can’t possibly know what the clients are exactly looking by just looking at them and assuming what they need. You want to help your clients get what they need and want? You ask!
  3. Master Listener – a master asker should also be a master listener. It is important that a salesperson listens to what clients say when questions are asked. Clearly getting the important details from them will allow one to identify the right solution, product or service to offer to them.
  4. Storyteller – storytelling is the best way to drive a point, identify a lesson and relate to the clients. As they say, Fact tells,story sells.
  5. Master Closer – once a salesperson knows what clients need or want by being a master asker and master listener, he/she must not be hesitant in leading them to what they need to do, be and have in life. One must remember that we are not in the business of giving information to people, but we are in the business of moving people to take action and get what they want. Inspire people to take action.

In addition to taking on these roles, a salesperson should use the appropriate terminologies in sales that sell. Average salespeople don’t care about the words they use on their daily transactions or business. In every transaction or conversation we have with the people we serve or even our family members, the words or phrases we use generate positive or negative feelings. If we want to have successful careers or businesses, we need to be extra sensitive with the use of words. We need to know that there are disadvantage or rejection words that create fear or walls between us and the people we serve. On the other hand, there are also advantage words or go-ahead terms that help people make the best decision. So, a salesperson should learn to replace his/her disadvantage words with advantage words.

Moreover, a salesperson must always be passionate, disciplined, and have the right attitude. Without these values, one would find it hard to thrive in the sales industry regardless of the techniques he/she uses.

According to Tom Hopkins, “selling is the highest paid hard work and the lowest paid easy work there is.” Thus, if a salesperson only learns the knowledge, skills and art of selling and apply those religiously, he/she will surely be on top.

Continue ReadingDon’t Sell Your Product or Service Until You Read These Facts

ERTC’s Online Program: Is it helpful?

When CoVid-19 pandemic hit, ERTC’s scheduled live trainings were automatically cancelled. Yet, this did not stop us from continuing to serve others. It even motivated us to help professionals in the sales industry to continuously rise up and prevent the effects of the ongoing crisis. Hence, we came up with a program that can help sales professionals through a different medium. This program, which is delivered via Zoom, is called Closing the Sales Mastery (CSM).

Since the lessons that are taught in all of ERTC’s training are based on the experiences of the founder/trainer in his years of being in the sales industry, one can be sure that the learning are applicable and practical. As the program name suggests, CSM is focused on equipping a salesperson with the skills and art of selling that are proven to be effective in handling different types of objections and closing more sales. Yet, just like the other programs of Elevate Results Training and Consulting, Closing the Sales Mastery is designed to enable salespeople to see that this industry is established to serve other people. More than a means to earn money, sales is about building relationships and helping people get their needs, wants – to their dreams. The founder believes that if salespeople offer their products or service to the customers first and build relationships after, the latter will say ‘no’, but if salespeople would build relationships first and offer their products or service after, the customers will say ‘yes’. This and Zig Ziglar’s statement that, “you can have everything in life you want, if you will just help enough other people get what they want”, are two of the principles behind CSM and the other programs of ERTC. We aim to build sales champions in the country who have credibility, integrity, passion, discipline and attitude. Thus, in this program, we ensure that sales professionals will learn the following:

  • how to transfer ones feelings about the offered product or service to potential clients/buyers
  • how to increase self-confidence and earn more trust from potential clients/ buyers.
  • the right questions that build good relationships leading to paperwork approval.
  • the words that kill sales and the words that sell in any industry.
  • the color that kills sales and the colors that sell.
  • the three effective ways to follow up prospects and clients without annoying them.
  • the tested and proven template in handling different types of objections that inspires prospects to give small YESes leading to big YESes.
  • the different types of closing that can be used anytime and anywhere.
  • how to close more sales naturally and become a champion in the industry.
  • the attitudes and habits of a champion.
  • how to be and stay on top, and be a blessing to others who need help.

 

We have already conducted this training for the 10th time since May of this year, and it has been proven to be very effective by our valued clients who have completed it.

 

Countless positive feedback is being sent to us every time our participants get to apply their learning. Here are some of the reviews we got for Closing the Sales Mastery:

Salespeople are sometimes avoided by people because of their approaches and practices that are quite pushy, aggressive or manipulative. If you want to help break this stigma and become a champion not just in sales but also in life, equip yourself and be part of our training.

Continue ReadingERTC’s Online Program: Is it helpful?

Millionaire Mind Intensive: A T.Harv Eker Signature Program

In August of 2016, my wife and I attended a training that I heard about in the National Achievers’ Congress 2015. The program name is unforgettable and screams promise – Millionaire Mind Intensive. To be truthful, I thought that it was about how to be a millionaire, and I guess I am not alone in that impression. I even received some questions about its morality. To anyone who has not attended the program, it really seems to be just about accumulating more and more money.

Millionaire Mind Intensive_T Harv Eker Signature Program_2

Even if there is a program like the latter, why do we criticize or condemn a training that involves money-making? Why do we always associate money with evil? What are the uses of money? We are no longer living in a time where we exchange essential goods with goods we produce. We need money to buy these goods instead. We need money to secure a roof over our heads. We need money to enhance our knowledge and skills. We need money to ensure our health. We need it because that’s what is used in our time. We just adapt to survive and thrive. Are these things we exchange for money evil? If your answer is no, you have to attend Millionaire Mind Intensive. If your answer is yes, you NEED to attend Millionaire Mind Intensive.

In a span of three days, we experienced a transformation of a lifetime. We discovered the kind of relationship we had with money and the misconceptions we had about it and about people having more of it. Our learning from MMI freed us from guilt, anger, insecurity, and other issues. We discovered how real successful people think – how a millionaire mind works. Aside from the new concepts we learned, there were workshops that helped us address and overcome our fears. Specifically, we were led to change our money and success blueprints for good, we were made to identify our attitude towards money, we were conditioned not to be ruled by money, and we were taught that it’s the habit of saving money and not the amount that matters. Our eyes opened to what we refused to see. In other words, Millionaire Mind Intensive is not just an informational training, it is also a transformative one.

Millionaire Mind Intensive_T Harv Eker Signature Program_3

This signature program of T. Harv Eker can easily be one of the world-changing training programs there is. I am in awe of people like T. Harv Eker who makes it their mission to educate others, and I am grateful to organizations like Laurus Enterprises and Success Resources that make sure more people get the opportunity to be part of such programs.

Millionaire Mind Intensive_T Harv Eker Signature Program_4

If you are having a problem with money or if you are having fun with it, I urge you to join this program and watch your life and others lives transform before your very eyes.

Continue ReadingMillionaire Mind Intensive: A T.Harv Eker Signature Program

Your Way to the Top

Passion. Discipline. Attitude.

These are the main values that serve as the foundation of Elevate Results Training and Consulting (ERTC), a Cebu-based sales training company that serves everyone and anyone in the Philippines. This firm has the mission of serving sales professionals, entrepreneurs, organizations, and other individuals by inspiring and helping them to achieve excellent results in their respective fields. It envisions itself as a company that would bring a positive and significant difference in the lives of salespeople, other individuals, and organizations through effective training and lasting solutions for success.

For Elevate Results, sales and overall performance of a salesperson is dependent on the skills and art that he/she equips himself/herself with and not merely on the innate qualities he/she already possesses. To materialize its vision, Elevate Results created different programs which could help sales professionals and even business owners be equipped with the skills necessary for the achievement of excellence in the sales and business industry. The programs that this company currently offers are the following:

  • Advanced Sales Training
  • Motivational Sales Training
  • Negotiation Skills Training
  • Seal the Deal Program
  • Closing the Sales Mastery
  • Sales and Service Excellence Training
  • Elevated Presentation Skills

Elevate Results Training and Consulting was established by me, Elvenril “Elven” Camus. I started this firm to help create sales champions who are far from the pushy, aggressive, and manipulative type that buyers tend to avoid. Being a salesperson myself, I dream to turn the sales profession into a highly-respected one. I had 14 years of customer service and sales experience which enabled me to get accustomed to the highs and lows of working in this field. I experienced working as a housekeeping staff in one of my hometown’s hotels. I worked my way towards the front office of the same hotel before having been recruited to be a front desk officer in a visa consultancy firm in Cebu City.

Your Way to the Top

I continued to work harder, took leaps of faith, and became a competent sales representative then sales trainer. It had not been easy for me but, driven by my passion, I sought guidance from personalities who have achieved success not only in sales but in many aspects of life. I learned with an open mind and heart from the examples of my colleagues, guidance of my mentors, and teachings of world-class trainers and motivational speakers. Aside from learning from the likes of Zig Ziglar, Tom Hopkins, Jim Rohn, Warren Buffet, Robert Kiyosaki, T. Harv Eker, Tony Robins, Blair Singer, and Mac Attram through their books, audio recordings, videos, and live training, I invested time and resources in attending world-class training such as T. Harv Eker’s Train the Trainer and Making the Stage among others. I am also now a part of a global tribe under Blair Singer Training Academy (BSTA).

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Needless to say, Elevate Results Training and Consulting is founded by my experiences, guided by the principles of successful personalities in the world of sales and business, and strengthened by my passion, discipline, and attitude making it a revolutionary training company. Elevate Results Training and Consulting is indeed your way to the top.

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Why Excellent Customer Service Matters?

One of the most important aspects that anyone offering a product or service should have is excellent Customer Service. It can make or break a company. This is because through it, product or service buyers determine the sellers’ heart to serve and not just sell for the sake of profit. This is one of the ways how a seller can make the buyers feel good and secured.

Who is part of the customer service team in a business or company? Is it the front desk officer, the sales representative, or the chat support? In reality, every single member of the company is part of customer service. In one way or another, a customer will have an encounter with any member. If everyone understands how to value customers, they will make sure that they do their specific tasks in the company with accuracy and care.

It is very important for business owners to invest on the development of the customer service skills of its employees as much as it does in other aspects. The popularity and quality of a product and service are what attracts customers, but excellent customer service is what will make them patronize the brand.

How can a seller ensure good customer service then? First is to learn from the customer service of successful businesses. It is best to know from experienced people what works and what does not. Make sure that everyone in the company is aware of the company’s mission and vision, code of honor, and is accountable in upholding them.

At the end of the day, when the clients feel the seller’s care by giving them excellent customer service, they will take good care of the business in turn. They will not only become loyal customers, but they will also spread the word about the quality service of the company. Always remember that it is not about the number of goods sold – it is the number of satisfied customers that matters. In a nutshell, excellent customer service is the key to a long-term business success.

Continue ReadingWhy Excellent Customer Service Matters?